How come whenever i plug my iPhone 5 into the computer the device will not show up on my itunes. This is the first time that i have done it since i updated to iOS7 and before i had no problem but now it just wont work.
How come whenever i plug my iPhone 5 into the computer the device will not show up on my itunes. This is the first time that i have done it since i updated to iOS7 and before i had no problem but now it just wont work.
Hi Celia51510,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
I can't tell from your post if you are using a Windows or a Mac Computer.
Try deleting the iTunes application and redownloading the version you need below:
iTunes 11.1 Download for Mac
http://support.apple.com/kb/DL1614
iTunes 11.1 for Windows (64-bit)
http://support.apple.com/kb/DL1615
Cheers,
- Judy
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i plugged my iphone into my computer for the first time to charge it and was in a hurry and walked away, when i returned the add apple i tunes account information screen was up.....
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Hi Trishw,
At the top of the iTunes Store window, you will see who is logged into iTunes. I'm guessing from your description, that it is your husband. If it is, click on the name to display the dropdown, log him out and sign yourself back in:\
Cheers,
GB -
Why is it whenever i plug my iphone into my itunes a box comes up saying "This iphone cannot be used because the Apple Mobile Device sefvice is not started"
Christina I can assume you are using windows if so follow these steps
Close iTunes
Click Start - in the start search type in - Services - Click on services with a gear icon - look for Applemobiledevice service.
Click on it - on the left side it will give a start or stop option
click stop - then start and reopen itunes -
When I plug my iPhone into my computer to sync my iTunes I get a message that says "iTunes cannot read the content of the iPhone" and wants me to restore my phone back to factory settings. Any suggestions so that I don't have to restore? I have all of my stuff backed up on iCloud but I really don't want to go through the hassle of wiping it clean and putting everything back on.
This is a post from a user named edgar999 and it worked PERFECTLY:
"OK - this is how it works:
In order to backup from iCloud you cannot use iTunes!
Therefore disconnect your device from your computer.
Turn on your device and go to Settings and then go to General.
At the bottom of this submenu there is a buttom "Reset"
If you push that buttom you see 6 different Erase settings to chose from!
Chose "Erase All Content and Settings" because this will wipe everything from your device and will let you restore from iCloud! (I tried the top "Reset All Settings" but that did not let me use iClouds afterwards!)
Once you pushed that buttom your device will be wiped clean and after some time you will see the Device Welcome Screen like on a new device!
After choosing your location you will be asked to setup your WiFi-conection. After you joint to your Wifi you will be given the choice to restore the iPad from a backup from the iCloud. Choosing this backup will prompt you with your apple ID and password.
Restoring from a backup can take some time. The process uses your Wi-Fi connection to download settings, content and data. If you had a lot of content on your device, this can take a while. The restore screen should give you estimates at each stage of the restore process, starting with restoring the settings and then booting into the iPad. When the iPad home screen appears, the device will continue the restore process by downloading all of your applications.
If you are restoring from a backup because you have run into problems with your device that can only be solved by restoring it, you can first choose your latest backup. If you still have problems, you can move on to the next latest backup, repeating the process until (hopefully) the problem is cleared."
THANK YOU edgar999!!!! -
My home base computer has been authorized to play music my friend has downloaded from iTunes. I can upload that music to my iPhone and play it on the phone without any issue. When I am at work, I plug my iPhone into my computer and play music through my work computer. But the music is not manually managed, nothing is being stored on that computer, it simply streams through to the headphone jack, allowing me to use iTunes as a control panel for the phone's music library.
I can play my own music just fine (because my work computer is authorized for my account). But I can't play my friend's music, because my work computer isn't authorized for HIS account. Nor should I expect him to waste one of his 5 authorizations on my work computer.
But why does it need to be so? If I'm already authorized to play his songs on my iPhone, then what difference does it make if it's streaming through my work computer or not? Why does Apple care, and why are my music playing rights being unnecessarily infringed? I am currently a very unhappy iTunes customer because of this.
We don't have to buy music from iTunes you know. If I buy the CD, I can upload it without any of these play rights issues. I can give my friend my CDs while he gives me his and all of this goes away. The harder and more user unfriendly playing music from the iTunes Store becomes, the less likely we'll be to buy it. This is a very simple fix. If my home base computer is authorized and I can put music on my iPhone, I should be able to play that music off the phone anywhere at any time, so long as I'm not making a copy. And I am not making copies. Fix this or we shop elsewhere.I spent an hour on the phone w/ apple support this morning. I went through all the trouble shooting and it appears everything is working fine...until you plug the phone in and try to use itunes. Then they put me on hold for 20 min. While they did this i had a guy at work who had an older version of itunes on his cpu plug my phone in. Voila! It popped right up in iTunes. Their product specialist told me to uninstall and reinstall iTunes 8.2. Didn't work. Then they told me to uninstall and reinstall an older version of iTunes. That way I could get music on my phone, but I would not be able to update to the newest version of the iPhone OS. That's great and all, but it really hasn't solved any problems. I'm giving apple the benefit of the doubt due to the fact they just released the newest version of itunes, a new iphone, and a new iphone OS; so there's bound to be bugs and fixes. But that goodwill probably won't last to long. So if they won't fess up to the fact there's a problem w/ the new iTunes soon and fix it I guess they're going to have to give me a new phone.
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I used to be able to sync my iphone with itunes, but now when I plug my iphone into my computer it no longer syncs or even shows the device icon. Could this be because I have an old iphone and it's not compatible with the latest version of itunes?
Refer to this article under section 4: Verify that the Apple Mobile Device USB Driver is installed
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538 -
I bought songs on itunes through my iphone not too long ago. When I went to plug my iphone into my computer to sync, itunes asked me to restore my phone. I backed my phone up, but now i cannot find the songs i purchased through my phone. I've looked for the songs in the itunes store, but it said that i had not purchased any of the songs.How do i get back the songs?
There is a backup plan after doing the Restore. Read this.
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I just updated my iTunes and now all of a sudden my iPhone is not syncing into iTunes. When I plug my iPhone into my computer, a thing pops up on my iPhone saying "Do you trust this computer" and I press "Trust" but it still doesn't do anything.
Sorted it out. If anyone has this problem i reccommend visiting http://forums.ilounge.com/ipod-classic-ipod-5g-video/237546-ipod-classic-80gb-fr eezes-itunes-need-restore-plz-help-2.html#post1403546 there's some pretty good advice on it. have to go into control panel and re-format iPod into NTFS file. good luck.
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When I plug my iPhone into my iMac via USB I can choose to "back up to this computer". On another sync to my iMac, can I choose to " back up to the iCloud"? This way I could restore all my info and settings from either source. Is this possible?
On the phone, under Settings > iCloud you can select to turn iCloud ON or OFF.
One iTunes, it senses that toggle and if you had selected iCloud it will say backup to iCloud. Here you can change the toggle to backup to computer and click "Apply" prior to syncing.
I do both for good measure. I backup to computer and then after i disengage the device from the computer, I set the iCloud toggle back to ON and then perform the iCloud backup over wifi.
I found that using iTunes and saying to backup to iCloud isn't always successful in the "last backed up" time and thus I do it separately. -
Everytime i plug my iphone into my computer it says device not recognized i was syncing my phone and it got interupted and has not worked since i have iphone 4 with 4.1 software lol what can i do to not lose everything
I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
After plugging my iPhone into my computer something happened to my phone that took seconds and now I cannot find my photos of my holiday. Where could they be and what was this that happened to my phone. I was not asked to do anything and nothing was said after it happened, it looked like an upgrade or a download not sure something ran across the the screen and that was that. I had approx 600 photos please help me.
1) ensure iTunes is authorized for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it.
above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer. -
I just bought a new Retina Display macbook pro, and I plugged in my iPod touch (4th gen) into the new computer, but it will not show up, even after I typed in the passcode. How do I get my iTouch to sync with my new computer without restoring my itouch?
iOS: Device not recognized in iTunes for Mac OS X
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Hi, when I plug my iphone into my computer, itunes does not open. When I click on itunes to open it, it will open but my phone is not seen there as a device.
How do i get itunes to see my phone?
Thanks CI also had issues with my 4S. I just got the 5S and can't get it to read my phone. It did it once and I was able to download my music, but can't get my ringtones and i have 25 ringtones that I can no longer get to after paying for them!!! Please HELP. It no longer sees my phone. I have uninstalled and reinstalled I Tunes mltiple times.
Thanks,
Shan -
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Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
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