How do I chg my Icloud account on my Iphone when I delete it it asks for a password for my old account which I don't remember
Can someone explain how I can change my Icloud id on my Iphone? When I hit delete it asks me for a password on my old account to turn off "find my phone" before it will delete. Since it is my old account I have forgotten what password I used and I'm concerened to trying a bunch without success and maybe blocking my phone.
If you still have access to your old email address, do the following:
Go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID. Tap edit next to the pimary email account, tap Edit, change it back to your old email account and verify it. Then edit the name of the account to change it back to your old email address. You should then be able to turn off Find My iPhone with your password. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back and change your primary email address and iCloud ID back to the way it was. You will then be able to go to Settings>iCloud and sign in with your current ID and password to reconnect to your iCloud account.
If you don't have access to your old email address, you will have to contact Apple to get them to reset the password for it so you can disable Find My iPhone and sign into your iCloud account. You will have to prove your identity to them in order to do so. You can either contact iTunes support for assistance with this (https://ssl.apple.com/emea/support/itunes/contact.html), or contact Apple Support (http://www.apple.com/support/icloud/contact/).
Similar Messages
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Hello, i can't remember the answers to my security questions. Itunes gives me an option to resend answers to my old email which i don't remember as welll.somehow system doesn't give me my primary email which i usually use..so how can i solve this issue?
Hello Arnas333
You would need access to that account in order to reset the questions. If you do not have access to it, then you will need to contact iTunes Store support in order to resolve the issue.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Regards,
-Norm G. -
How can I change the iCloud associated with my iPhone when the email account no longer exists?
My mum had the iPhone that I'm now using for a couple of years, and the iCloud account attached to it uses an email address that was shut down by Virgin, so we can't access it any more to verify emails, etc.
Now that I'm using it, I want to assign it to my ID or even reset it, but the password my mum is certain she used won't be accepted. I looked around the community and tried to change her iCloud settings online to the old email address and then delete the iCloud on my iPhone using the new password for the new ID she now has, but it won't seem to accept any password.
Is there any way at all I can do this, or will I have to get a Genius appointment or something?
Thank you for any help you can give me!Hi:
Log in and click on your user name, then look at the upper the right side of the page.
Click on the triangle to the left of the "More Resources" section.
This will drop down, and give you options.
Select User Settings.
This will now open a page, and in the light blue type on top, follow it along to Contact Information, click on that, and change your e-mail address to what you want, and hit the blue submit button on the bottom right side of the page.
Paul -
Help
Try going to Settings>iTunes & App Store, tap the ID, sign out, then sign back in with your updated credentials.
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how do i restore my iCloud settings after my daughter has accidentally deleted them while setting up a new phone to the account?
Hello Emily,
Thanks for using Apple Support Communities.
If you need to sign out of your previous Apple ID on your device, but do not know the password, then you will need to reset the password on that account. Since you do not have access to the email with that Apple ID, you will either have to reset the password using the security questions or contact Apple ID account security.
If you forgot your Apple ID password - Apple Support
Contact Apple for help with Apple ID account security - Apple Support
Take care,
Alex H. -
I purchased music from iTunes some time ago under a different e-mail account, i cannot now listen to this album as it says the computer is not authorised and it asks for the password of the old account which i cannot remember, what do i do to listen to this album?
Hello mdfdm58,
The following article provides the steps necessary for resetting the password to the old Apple ID.
Apple ID: If you forget your password
http://support.apple.com/kb/HT5787
Cheers,
Allen -
On my iPad I have a working icloud that I have complete access to, but on my iPhone it keeps asking me for the password for it, but I do not know it! And the email that I used is not activated anymore! How do I delete the icloud account on my phone?
Hi Aurion23,
If you intend to keep using iCloud on your iPad, your best course of action would be to update your Apple ID/iCloud information so that you have a known password and it is associated with an active email address. You may find the following articles helpful:
iCloud: Change your iCloud password
http://support.apple.com/kb/ph2617
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Regards,
- Brenden -
how can i change my icloud account on my iphone, when its asking for me to sign in and ive forgot my password.
Yes, of course, just sign up for a new account:
iPhone, iPad: Settings > Mail, Calendar, Contacts > iCloud > choose that you want free @me.com address during the process. -
I bought used iPhone and on this iPhone I'm not able to make new account on i Cloud'. How can I use this iCloud's on used iPhone Please help me
When I logging there it told me that maximum no of iCloud's Account already activated on this iPhone.
Please help me how can I open new iCloud's account on this iPhone
Regard
Faiz khanSet up the account using a desktop or laptop, then sign
into that account on your iPhone.
I am not aware of any method around the restriction once
the maximum has been created on any individual iPhne. -
when i try to make icloud account on my iphone this massage show "this device is no longer eligible for creating a free i cloud account" how can i make my icloud accout on this device
Can anyone from Apple answer this question? I want to sell my ipod touch but it shows up as "This device is no longer eligible for creating a free iCloud account". What do I do? Can I go to the Apple store and request that they delet all accounts associated with the ipod? Is that possible? Help!!! Really frustrated at Apple right now.
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I deleted my old email address and added a new one, after my iPhone died iCloud keeps popping up asking for the password of my old email address. I can't remember my password and the account is still gone, it pops up every few seconds. How can I fix this?
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do. -
How do I change my Icloud ID on my Iphone to match my ICloud ID on my IMac computer? My phone has an old email address that is no longer in use. I have a new email address that I have used as my ICloud ID ( Apple ID ) on my IMac. I want to be able to send photos from my Imac to my Icloud account and see view them with my Iphone. Can you help me ?? Thanks
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use.
When you do this, you may find that the password for your old ID isn't accepted. If this happens, and if your old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iPhone when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password. -
I changed my apple id and password online. The next time I turned on my computer, iCloud popped up asking for a password, but displaying my old apple id. I tried signing in, but I think because it is my old apple id listed it doesnt let me. Anyone have any idea how I can update the iCloud apple id and password to reflect that of my apple id?
If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I changed my Apple ID/ email address. But iCloud won't let me change from my old one. I don't remember my password to my old one. How do I fix this?
Hello Brookeg189,
You may be able to use the password for your existing iCloud account to get past this dialog.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Cheers,
Allen -
I am trying to restore my Ipad 2 from iCloud but at a certain point I am asked for the password for ******** even though the account I am trying to restore is ********. I have checked all my account setting and cant see where that email address comes from. Has anyone else had this problem? Has my account been hacked?
<E-mails Edited by Host>UGA_Fan-
Could the purchase have been made using a different Apple account? If so, you may need to contact Apple to find out how to transfer it to the iPad's account.
Fred
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