How do I configure my TC right? (channel etc.) And why is my TC listed twice in iStumbler?
Hey community!
I have three questions regarding my time capsule:
- what is the best way to configure it? Should I let it auto-pick a channel or do you recommend to pick one manually? I just chose 48 / 13 (Europe) as -according to iStumbler- no one else in the house uses these channels.
- what about 802.11a/n or b/g/n? I only use Mac products: iPad, iPhone, Mac mini. Any recommendations?
- iStumber shows my TC twice in the list of wireless networks. Why? I only have one. It shows the same network, witrh both 802.11n, same name, but different signal. (Is this related to my channel problem above?)
I am really looking forward to your help!
Best regards
Jan
1. Auto channel is fine when there is no other products running the same channel around you.
13 for 2.4ghz can be problematic in that US drivers are often limited to channel 11.. 12 and 13 being illegal to use in USA. Unfortunately the drivers tend to often be written as if we all lived in USA.
2. Some products are 2.4ghz and some are dual band.. ie work on both 2.4 and 5ghz. iphone ipad I think are only 2.4ghz. So you have to run that band for those devices to work. 5ghz will work with the mac mini and is faster than 2.4ghz as long as range is not too far.
3. Yes the wireless is transmitted on both bands at once.. that is what simultaneous dual band means. It is fine and is part of the design.
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How to use left outer joins ,right outer joins and order by clause for belo
Hi,
How to use left outer joins ,right outer joins and order by clause for below XML query.
The query which is red colour returns null then its not displaying any values for columns in that tables. Tried decode, nvl function hasn't worked.
SELECT XMLAGG ( XMLELEMENT( "P", XMLFOREST( P.process_id AS Ppid,
(SELECT XMLAGG( XMLELEMENT( "PI", XMLFOREST( PI.question_id AS PIqid,
PI.process_id AS PIpid,
PI.innertext AS
PItext, PI.itemtype AS PItype,
PI.linkfrom AS PIfrom,
PI.linkto AS PIto,
PI.associated AS PIas,
PI.content_id AS PIc,
PI.exitpoint1_id AS PIe1,
PI.exitpoint2_id AS PIe2,
PI.exitpoint3_id AS PIe3,
PI.followoncall AS PIfoc,
PI.userinput AS PIui,
PI.resolveidentifier AS PIri,
PI.libquestion_idfk AS PIlqid,
PI.isLocked AS PIstls,
PI.PreviousAnswer AS PIPAns,
PI.VisibleToAgent AS PIVAgent,
PI.RetryAttempt AS PIRetry,
PI.Tags AS PITag,
SELECT XMLAGG( XMLELEMENT( "PO", XMLFOREST( PO.option_id AS POoid,
PO.question_id AS POqid,
PO.process_id AS popid,
PO.opt_innertext AS POtext,
PO.opt_linkfrom AS POfrom,
PO.opt_linkto AS POto,
PO.libquestion_idfk AS POlqid,
PO.liboption_idfk AS POloid ) ) )
FROM vw_liveProcessOption_Sim_v6 PO
WHERE PI.question_id = PO.question_id (+)
AND PI.process_id = PO.process_id (+)
) "A" ) ) ) AS "PO"
FROM vw_liveProcessItem_Sim_v6 PI
WHERE P.process_id = PI.process_id
) "A" ) ) ) AS "PI"
FROM liveProcess_ec P
WHERE (P.process_id = 450)
Any help really appreciated.
Thanksuser512743 wrote:
Hi,
Here below is the scripts of tables, insert statements and Required output.
CREATE TABLE VW_LIVEPROCESSOPTION_SIM_v6
( "OPTION_ID" NUMBER,
"QUESTION_ID" NUMBER(10,0),
"PROCESS_ID" NUMBER(10,0),
"OPT_INNERTEXT" VARCHAR2(200 CHAR),
"OPT_LINKFROM" VARCHAR2(20 CHAR),
"OPT_LINKTO" VARCHAR2(20 CHAR),
"LIBQUESTION_IDFK" NUMBER,
"LIBOPTION_IDFK" NUMBER
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (1,2,450,'Yes',null,'5',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (1,3,450,'Yes',null,'5',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (1,5,450,'Yes',null,'6',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (1,6,450,'Yes',null,'7',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (1,8,450,'Block All',null,'9',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (1,9,450,'Yes',null,'10',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (1,11,450,'Yes',null,'12',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (1,12,450,'Yes',null,'13',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (1,14,450,'Yes',null,'16',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (2,2,450,'No',null,'3',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (2,3,450,'No',null,'4',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (2,5,450,'No',null,'8',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (2,6,450,'No',null,'8',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (2,8,450,'Standard',null,'11',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (2,9,450,'No',null,'11',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (2,11,450,'No',null,'14',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (2,12,450,'No',null,'14',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (2,14,450,'No',null,'15',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (3,8,450,'Disabled',null,'12',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (4,8,450,'User Defined',null,'12',null,null);
REATE TABLE "VW_LIVEPROCESSITEM_SIM_v6"
( "QUESTION_ID" NUMBER(10,0),
"PROCESS_ID" NUMBER(10,0),
"INNERTEXT" VARCHAR2(200 CHAR),
"ITEMTYPE" VARCHAR2(50 CHAR),
"LINKFROM" VARCHAR2(500 CHAR),
"LINKTO" VARCHAR2(500 CHAR),
"ASSOCIATED" VARCHAR2(200 CHAR),
"CONTENT_ID" NUMBER,
"EXITPOINT1_ID" NUMBER(10,0),
"EXITPOINT2_ID" NUMBER(10,0),
"EXITPOINT3_ID" NUMBER(10,0),
"RESOLVEIDENTIFIER" VARCHAR2(40 CHAR),
"LIBQUESTION_IDFK" NUMBER(10,0),
"FOLLOWONCALL" NUMBER(1,0),
"USERINPUT" VARCHAR2(200 CHAR),
"ISLOCKED" NUMBER(1,0),
"PREVIOUSANSWER" NUMBER(1,0),
"VISIBLETOAGENT" NUMBER(1,0),
"RETRYATTEMPT" NUMBER(10,0),
"TAGS" VARCHAR2(50 BYTE)
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (1,450,'CBB1015 - Router Firewall Settinngs Process','Title',null,'2',null,null,null,null,null,null,null,null,null,null,null,null,null,null);
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (2,450,'Is the customers PC Firewall turned off?','Question','1','2.2,2.1',null,null,null,null,null,null,null,null,null,null,null,null,null,null);
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (3,450,'Advise the customer to turn off the PC Firewall in order to continue. Has this been done?','Question','2.2','3.2,3.1',null,278,null,null,null,null,null,null,null,null,null,null,null,null);
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (4,450,'Advise the customer the PC Firewall must be switched off before this process????','ExitPoint','3.2',null,null,null,14,null,null,null,null,null,null,null,null,null,null,null);
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (5,450,'Is the customer able to access the internet now?','Question','3.1,2.1','5.2,5.1',null,null,null,null,null,null,null,null,null,null,null,null,null,null);
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (6,450,'Is the customer having a problem with a specific website?','Question','5.1','6.2,6.1',null,null,null,null,null,null,null,null,null,null,null,null,null,null);
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (7,450,'1536: CBB1008 - Browser Setup and Daignostics','SubProcess','6.1',null,'1536-1-0',null,null,null,null,null,null,null,null,null,null,null,null,null);
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (8,450,'What is the security level on the CPE Management page?','Question','6.2,5.2','8.4,8.3,8.2,8.1',null,279,null,null,null,null,null,null,null,null,null,null,null,null);
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (9,450,'Change the security level to Standard. Does this resolve the customers issue?','Question','8.1','9.2,9.1',null,280,null,null,null,null,null,null,null,null,null,null,null,null);
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (10,450,'Issue Resolved','ExitPoint','9.1',null,null,null,1,6,122,null,null,null,null,null,null,null,null,null);
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (11,450,'Change the security level to Disabled. Is the customer able to browse the internet?','Question','9.2,8.2','11.2,11.1',null,281,null,null,null,null,null,null,null,null,null,null,null,null);
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (12,450,'Change the security level to Standard. Is the customer able to browse the internet now?','Question','11.1,8.3,8.4','12.2,12.1',null,283,null,null,null,null,null,null,null,null,null,null,null,null);
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (13,450,'Issue Resolved','ExitPoint','12.1',null,null,null,1,6,123,null,null,null,null,null,null,null,null,null);
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (14,450,'Ask the customer to perform a master reset. Does this resolve their issue?','Question','12.2,11.2','14.2,14.1',null,282,null,null,null,null,null,null,null,null,null,null,null,null);
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (15,450,'Faulty CPE','ExitPoint','14.2',null,null,null,1,6,124,null,null,null,null,null,null,null,null,null);
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (16,450,'Issue Resolved','ExitPoint','14.1',null,null,null,1,6,123,null,null,null,null,null,null,null,null,null);
CREATE TABLE "LIVEPROCESS_EC_V"
( "PROCESS_ID" NUMBER(10,0),
"USER_ID" NUMBER(10,0),
"CREATED" TIMESTAMP (6)
Insert into LIVEPROCESS_EC (PROCESS_ID,USER_ID,CREATED) values (450,7460,to_timestamp('21-APR-08 09.34.41.000000000 AM','DD-MON-RR HH.MI.SS.FF AM'));
Required O/P in XML format
<P>
<Ppid>450</Ppid>
<PI>
<PIqid>1</PIqid>
<PIpid>450</PIpid>
<PItext>CBB1015 - Router Firewall Settinngs Process</PItext>
<PItype>Title</PItype>
<PIto>2</PIto>
<PO />
</PI>
<PI>
<PIqid>2</PIqid>
<PIpid>450</PIpid>
<PItext>Is the customers PC Firewall turned off?</PItext>
<PItype>Question</PItype>
<PIfrom>1</PIfrom>
<PIto>2.2,2.1</PIto>
<PO>
<POoid>1</POoid>
<POqid>2</POqid>
<popid>450</popid>
<POtext>Yes</POtext>
<POto>5</POto>
</PO>
<PO>
<POoid>2</POoid>
<POqid>2</POqid>
<popid>450</popid>
<POtext>No</POtext>
<POto>3</POto>
</PO>
</PI>
<PI>
<PIqid>3</PIqid>
<PIpid>450</PIpid>
<PItext>Advise the customer to turn off the PC Firewall in order to continue. Has this been done?</PItext>
<PItype>Question</PItype>
<PIfrom>2.2</PIfrom>
<PIto>3.2,3.1</PIto>
<PIc>278</PIc>
<PO>
<POoid>1</POoid>
<POqid>3</POqid>
<popid>450</popid>
<POtext>Yes</POtext>
<POto>5</POto>
</PO>
<PO>
<POoid>2</POoid>
<POqid>3</POqid>
<popid>450</popid>
<POtext>No</POtext>
<POto>4</POto>
</PO>
</PI>
<PI>
<PIqid>4</PIqid>
<PIpid>450</PIpid>
<PItext>Advise the customer the PC Firewall must be switched off before this process????</PItext>
<PItype>ExitPoint</PItype>
<PIfrom>3.2</PIfrom>
<PIe1>14</PIe1>
<PO />
</PI>
<PI>
<PIqid>5</PIqid>
<PIpid>450</PIpid>
<PItext>Is the customer able to access the internet now?</PItext>
<PItype>Question</PItype>
<PIfrom>3.1,2.1</PIfrom>
<PIto>5.2,5.1</PIto>
<PO>
<POoid>1</POoid>
<POqid>5</POqid>
<popid>450</popid>
<POtext>Yes</POtext>
<POto>6</POto>
</PO>
<PO>
<POoid>2</POoid>
<POqid>5</POqid>
<popid>450</popid>
<POtext>No</POtext>
<POto>8</POto>
</PO>
</PI>
<PI>
<PIqid>6</PIqid>
<PIpid>450</PIpid>
<PItext>Is the customer having a problem with a specific website?</PItext>
<PItype>Question</PItype>
<PIfrom>5.1</PIfrom>
<PIto>6.2,6.1</PIto>
<PO>
<POoid>1</POoid>
<POqid>6</POqid>
<popid>450</popid>
<POtext>Yes</POtext>
<POto>7</POto>
</PO>
<PO>
<POoid>2</POoid>
<POqid>6</POqid>
<popid>450</popid>
<POtext>No</POtext>
<POto>8</POto>
</PO>
</PI>
<PI>
<PIqid>7</PIqid>
<PIpid>450</PIpid>
<PItext>1536: CBB1008 - Browser Setup and Daignostics</PItext>
<PItype>SubProcess</PItype>
<PIfrom>6.1</PIfrom>
<PIas>1536-1-0</PIas>
<PO />
</PI>
<PI>
<PIqid>8</PIqid>
<PIpid>450</PIpid>
<PItext>What is the security level on the CPE Management page?</PItext>
<PItype>Question</PItype>
<PIfrom>6.2,5.2</PIfrom>
<PIto>8.4,8.3,8.2,8.1</PIto>
<PIc>279</PIc>
<PO>
<POoid>1</POoid>
<POqid>8</POqid>
<popid>450</popid>
<POtext>Block All</POtext>
<POto>9</POto>
</PO>
<PO>
<POoid>2</POoid>
<POqid>8</POqid>
<popid>450</popid>
<POtext>Standard</POtext>
<POto>11</POto>
</PO>
<PO>
<POoid>3</POoid>
<POqid>8</POqid>
<popid>450</popid>
<POtext>Disabled</POtext>
<POto>12</POto>
</PO>
<PO>
<POoid>4</POoid>
<POqid>8</POqid>
<popid>450</popid>
<POtext>User Defined</POtext>
<POto>12</POto>
</PO>
</PI>
<PI>
<PIqid>9</PIqid>
<PIpid>450</PIpid>
<PItext>Change the security level to Standard. Does this resolve the customers issue?</PItext>
<PItype>Question</PItype>
<PIfrom>8.1</PIfrom>
<PIto>9.2,9.1</PIto>
<PIc>280</PIc>
<PO>
<POoid>1</POoid>
<POqid>9</POqid>
<popid>450</popid>
<POtext>Yes</POtext>
<POto>10</POto>
</PO>
<PO>
<POoid>2</POoid>
<POqid>9</POqid>
<popid>450</popid>
<POtext>No</POtext>
<POto>11</POto>
</PO>
</PI>
<PI>
<PIqid>10</PIqid>
<PIpid>450</PIpid>
<PItext>Issue Resolved</PItext>
<PItype>ExitPoint</PItype>
<PIfrom>9.1</PIfrom>
<PIe1>1</PIe1>
<PIe2>6</PIe2>
<PIe3>122</PIe3>
<PO />
</PI>
<PI>
<PIqid>11</PIqid>
<PIpid>450</PIpid>
<PItext>Change the security level to Disabled. Is the customer able to browse the internet?</PItext>
<PItype>Question</PItype>
<PIfrom>9.2,8.2</PIfrom>
<PIto>11.2,11.1</PIto>
<PIc>281</PIc>
<PO>
<POoid>1</POoid>
<POqid>11</POqid>
<popid>450</popid>
<POtext>Yes</POtext>
<POto>12</POto>
</PO>
<PO>
<POoid>2</POoid>
<POqid>11</POqid>
<popid>450</popid>
<POtext>No</POtext>
<POto>14</POto>
</PO>
</PI>
<PI>
<PIqid>12</PIqid>
<PIpid>450</PIpid>
<PItext>Change the security level to Standard. Is the customer able to browse the internet now?</PItext>
<PItype>Question</PItype>
<PIfrom>11.1,8.3,8.4</PIfrom>
<PIto>12.2,12.1</PIto>
<PIc>283</PIc>
<PO>
<POoid>1</POoid>
<POqid>12</POqid>
<popid>450</popid>
<POtext>Yes</POtext>
<POto>13</POto>
</PO>
<PO>
<POoid>2</POoid>
<POqid>12</POqid>
<popid>450</popid>
<POtext>No</POtext>
<POto>14</POto>
</PO>
</PI>
<PI>
<PIqid>13</PIqid>
<PIpid>450</PIpid>
<PItext>Issue Resolved</PItext>
<PItype>ExitPoint</PItype>
<PIfrom>12.1</PIfrom>
<PIe1>1</PIe1>
<PIe2>6</PIe2>
<PIe3>123</PIe3>
<PO />
</PI>
<PI>
<PIqid>14</PIqid>
<PIpid>450</PIpid>
<PItext>Ask the customer to perform a master reset. Does this resolve their issue?</PItext>
<PItype>Question</PItype>
<PIfrom>12.2,11.2</PIfrom>
<PIto>14.2,14.1</PIto>
<PIc>282</PIc>
<PO>
<POoid>1</POoid>
<POqid>14</POqid>
<popid>450</popid>
<POtext>Yes</POtext>
<POto>16</POto>
</PO>
<PO>
<POoid>2</POoid>
<POqid>14</POqid>
<popid>450</popid>
<POtext>No</POtext>
<POto>15</POto>
</PO>
</PI>
<PI>
<PIqid>15</PIqid>
<PIpid>450</PIpid>
<PItext>Faulty CPE</PItext>
<PItype>ExitPoint</PItype>
<PIfrom>14.2</PIfrom>
<PIe1>1</PIe1>
<PIe2>6</PIe2>
<PIe3>124</PIe3>
<PO />
</PI>
<PI>
<PIqid>16</PIqid>
<PIpid>450</PIpid>
<PItext>Issue Resolved</PItext>
<PItype>ExitPoint</PItype>
<PIfrom>14.1</PIfrom>
<PIe1>1</PIe1>
<PIe2>6</PIe2>
<PIe3>123</PIe3>
<PO />
</PI>
</P>
Thanks in advance
Edited by: user512743 on Nov 18, 2008 4:46 AM -
How come the sight was down so long? and why does the system not send emails anymore with responses?
how come the sight was down so long? and why does the system not send emails anymore with responses?
The system is back up and fully functional. How long has it been since you stopped receiving notifications? Can you share your form with us so we can have a look into what might be going wrong?
Andrew -
I bought a new Apple TV 3rd Gen.(which is currently updated) so I could stream the Netflix movies on my MacBook Pro Computer running Yosemite, onto my TV Screen. However, if I configure the settings on my Computer and Apple TV so that everything on my Desktop is displayed on the TV Screen, then Netflix can't even get the movie on my MBP open. It just keeps spinning until I get an error message about not being able to use Mirroring or Air Play if I want to stream my movie to the TV. So, when I switched the settings so that all mirroring and Air Play options were unchecked and selected all the streaming options using the internet. Then the Netflix movie would open up quick and easy, but there was nothing on the TV Screen.
I also was never able to Pair my Apple TV with my Bluetooth.(If they;re even supposed to be Paired, but something I read implied they should be Paired.f) My MBP Bluetooth discovered the Apple TV immediately and issued a Pairing Number to enter in the Bluethooth's setting for the Apple TV, but the Apple TV Bluetooth just kept spinning. I don't know if that is part of the problem or not, since it wasn't mentioned in any documentation I read.
Also, when I was digging for information on the browser, going to Netflix Website and Apple TV's information at apple.com, I did come across a few links while searching the browser for any answers to my questions, that said I needed to Activate my Netflix Account for streaming by finding my Apple TVs activation code and then enter it on Netflix's site in my Netflix account. And other's mentioned a registration code from my Apple TV needed to be entered to activate the "streaming" of Netflix movie content. And again, I've searched for hours and hours trying to find out where or how I could find the two codes, but never had any success. So, I have exhausted all avenues I can think of and with no luck, and I'm hoping my wonderful Apple Community can help me out or get me heading in the right direction. Thanks, RVAFThere is a native Netflix app on Apple TV. If you are attempting to use a VPN via MBP then that is not supported.
-
How can build help file for right to left and non english language
hi erverybody, i have a big problem ,please help me
i creat a c# appliction with vs.net2005 and i want to write
help file for it .i need a software to creat help file for non
english language(such as persian or arabic) and right to left
support . i tried many helpware chm builder tools but each of them
made a problem .i dont know what to do .what is the best solution
for creating help files for right to left and non english languages
how can i build my help file with f1 helping ability .thank u
so much
TextHi Mr_Sia and welcome to the RH community.
You could try looking at the HAT Matrix. This is a comparison
of all the help tools around. Click
here to go to it.
RoboHelp itself, whilst it does support over 35 different languages
does not support Persian or Arabic. -
How can I configure MA to display "speaking" OpCode and Task names
If you have a custom ETW Eventsource definition: PerfView reads and Displays from the etl files the OpCode and Task values not as integer but as defined in EventSource inner classe for Task and in the
System.Diagnostics.Tracing.EventOpCode. My question is, how can I configure the MA to display the values not as "magic numbers" or can MA get this feature?
Regards,
Alexander
Kind regards, AlexanderHi Paul,
please take a look to the attached picture. I've tried to make a comparison between automatically behavior of PerfView and Message Analyzer by displaying of the same performance log. The Message Analyzer got metadata, generated with wevtutil. The related
part of the manifest is here:
<tasks>
<task name="ReadingFromGdb" value="1"/>
<task name="LogReadPreInvoke" value="65532"/>
</tasks>
<opcodes>
</opcodes>
<keywords>
<keyword name="Perf" message="$(string.keyword_Perf)" mask="0x8"/>
<keyword name="Gdb" message="$(string.keyword_Gdb)" mask="0x10"/>
</keywords>
<events>
<event value="8" version="0" level="win:Verbose" message="$(string.event_LogGdbReadPreInvoke)" keywords="Perf Gdb" opcode="win:Start" task="ReadingFromGdb" template="LogGdbReadPreInvokeArgs"/>
</events>
<templates>
<template tid="LogGdbReadPreInvokeArgs">
<data name="fullName" inType="win:UnicodeString"/>
<data name="methodName" inType="win:UnicodeString"/>
</template>
I hope, it helps you to understand details of my questions.
Regards,
Alexander
Kind regards, Alexander -
How to correctly configure AE to utilize external SSD and Fusion drive
OK, so I think I'm set up to succeed with the hardware I have now, but I want to make sure I'm configuring my projects and AE to utilize my setup correctly.
Specs:
iMac
32 GB 1600 Mhz DDR3 RAM (8x4)
1 TB Fusion drive
3.5 GHz Intel Core i7
256 GB Thunderbolt SSD
NVIDIA GeForce GTX 780M
AE CS6
So I see comments around here about separating out footage from rendered output and the cache, but I'm afraid I may need a little more handholding to be confident. With this setup, how would you configure AE and your project (in terms of disk cache location, rendered output location, and footage files location)?
Currently my footage and output are in the same folder on my Fusion drive, while my disk cache is on my external SSD.
Is there another way or additional considerations I should take into account to maximize the speed and efficiency of my AE editing?
Thank you!There are a couple of issues in play. Read-write speeds on SSD's are MUCH faster than hard drives. SSD's don't suffer from physical wear & tear as hard drives do, either. You'll most likely see a performance increase by putting footage files & renders from AE on the SSD along with the cache.
Hence the earlier admonition about keeping the SSD cleaned off -- that baby could fill up fast after a few projects! For archiving AE projects & media files, use a hard drive, and consider the SSD as a sort of workhorse rather than a storage unit. That is, of course, until SSD's become price-competitive with hard drives. Until that pont, 256 gigs should serve you well with a little housekeeping now and then. -
How do i configure outlook for use with icloud and my iphone?
I am at a loss at how to configure my outlook 2007 for the best synch and use with my icloud and or iphone. Any help out there?
You can't write to it because it's formatted as NTFS which OS X will read but not write to. If you want to continue using the drive with both a PC and OS X you will need to download and install NTFS-3G so you can then write to it from your Mac. You can get NTFS-3G at:
http://www.macupdate.com/app/mac/24481/ntfs-3g
If you want to use the drive exclusively with your Mac then move the data off it and reformat it in Disk Utility (Applications - Utilities - Disk Utilities) as Mac OS Extended (Journaled.) -
I wish to replicate the behavior of IE (heresy - I know!) when opening the drop-down Bookmarks (i.e., Favorites) menu so that I don't have to repeatedly "drill-down" into one or more subfolders in order to select the same bookmark as before or to select any of the other (saved) ones in the same subfolder.
I always wanted to know if this was possible since I happily began using FF several years ago, but never found the time to ask until now.
Currently using FF4 on WinXP Pro SP3 occasionally along w/ IE8 and its wonderful "Save Target As ..." right-click option.I figgered it out. The resolution of the screen was set at 600x800, so the bookmarks dropdown menu took up more space than usual. The pop out folder contents didn't have enough room to pop out. With a resolution for a slightly smaller display the drop down bookmarks menu functions perfectly.
-
How to view what is taking space on HD and why it's slow
Hi I am not very clued into the MAC speak and Computer talk so please be gentle with me -
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM 500GB HD
And over night it seems to have taken up 100GB of my HD. The only thing I have done recently is to do a full backup using time machine. My computer is now running very slow. I want to know how I can see in a overview what is taking up all my space (a pie chart or file breakdown) .... I have looked individually at the obvious like iTunes and iPhoto but they seem reasonable at about average size.
After reading a couple of other threads I will installed EtreCheck - if someone can make recommendation why my comp is slow also thank you so much
EtreCheck version: 1.9.12 (48)
Report generated 1 August 2014 10:35:56 am GMT+8
Hardware Information:
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: (null)
Color LCD 1280 x 800
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 10:0:28
Disk Information:
APPLE HDD ST500LM012 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Gena's Mac (disk0s2) / [Startup]: 499.25 GB (38.13 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Western Digital Ext HDD 1021 1 TB
Gena's Time Machine (disk1s1) /Volumes/Gena's Time Machine: 1 TB (495.84 GB free)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Anywhere
Kernel Extensions:
[not loaded] com.driver.JRDMassStorageDriver32 (1.0.1) Support
[not loaded] com.driver.JRDMassStorageDriver64 (1.0.1) Support
[not loaded] com.driver.JRDUSBModemData32 (1.0.1) Support
[not loaded] com.driver.JRDUSBModemData64 (4.0.8) Support
[loaded] com.sophos.kext.sav (9.0.61 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
Launch Agents:
[running] com.sophos.uiserver.plist Support
User Launch Agents:
[failed] com.genieo.completer.download.plist Support
[loaded] com.genieo.completer.update.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.yourcompany.uninstall.plist Support
User Login Items:
WikiBuddy
iTunesHelper
Caffeine
Stickies
Internet Plug-ins:
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
Safari Extensions:
Pin It Button: Version: 1.3
Add To Amazon Wish List: Version: 1.8
My eBay Manager: Version: 3.1.3
The New York Times: Version: 0.1
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Picasa: Version: 1.0 - SDK 10.6 Support
3rd Party Preference Panes:
Flash Player Support
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Gena's Mac: Disk size: 464.96 GB Disk used: 429.45 GB
Destinations:
Gena's Time Machine [Local] (Last used)
Total size: 931.51 GB
Total number of backups: 6
Oldest backup: 2014-07-29 18:36:10 +0000
Last backup: 2014-07-29 23:34:43 +0000
Size of backup disk: Too small
Backup size 931.51 GB < (Disk used 429.45 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
3% WindowServer
3% mdworker
2% Finder
2% hidd
1% backupd
Top Processes by Memory:
213 MB Finder
152 MB SophosScanD
123 MB com.apple.IconServicesAgent
106 MB Google Chrome
102 MB systemstats
Virtual Memory Information:
648 MB Free RAM
1.42 GB Active RAM
886 MB Inactive RAM
605 MB Wired RAM
2.04 GB Page-ins
8 MB Page-outs
any assistance would be appreciated
thanks BOPost the following from your MBP:
Download from the Internet OmniDiskSweeper (free) and open it. It will show all of your files and the respective sizes.
Ciao. -
How do I Change the Name of My MacBook and Why was it Changed after the Upgrade to Yosemite?
Hi everyone,
I upgraded my MacBook Air (2012) to Yosemite a few months back and it changed the name of my Mac from "Alan's MacBook" to "Alan MacBook Air (2)." I simply want to know how to change it back to the original name. Also, why was it changed in the first place after my upgrade to Yosemite?
Thank you so much!!!
AlanProfessor AR wrote:
Also, why was it changed in the first place after my upgrade to Yosemite?
This was a common bug in Yosemite. Follow dwb's instructions but also restart your router. Make sure you're running OS X 10.10.2 since it was supposed to have been addressed with that update.
I have heard allegations regarding simultaneous use of both Wi-Fi and Ethernet (or equivalent adapter, considering it's a MBA) but can find no justification for them, and I never personally observed any correlation to it. It's perfectly acceptable to use both. -
How do i check my billing info from ipad? All of a sudden im getting error messages that sec code on my cc is invalid when i go to download FREE apps? I havnt changed a thing on my end to warrant this error message
Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"
-
what is it with altering the speed of play of audiobooks and voice recordings?
Why only the iphone affected and not the ipod classic?I've just discovered the answer, tap the screen below the top play bar in a seemingly blank area then another set of controls appears which were previously hidden and on the right is a little box which controls the speed. Mine was at half speed. It is so not obvious..........I ahd to find this in the downloadable instructions online.
-
Firefox does not default to your homepage when you manually open a new tab. It should do so.
Is there a way to make FF do this? Is it an addon? If so, should this not be default behavior and just be incorporated into the browser?# Type ''about:config'' in Firefox's location bar
# Find ''browser.newtab.url''
# Double click on it
# Paste your homepage link into the text box
# Click ''Ok'' -
When I import a commerical CD Itunes will create 2 identical albums and put all of the songs except one into one album and put the other song into the second album that it created. Why is itunes doing this and what can I do to combine them into one album?
I found this to be somewhat helpful: Grouping Tracks into Albums
What I did was to put in the same name for Album Artist in every track. That seemed to do the trick (previously all those fields were empty). It seems like a lot of work for a simple thing.
iTunes knows (or should know) that these tracks were imported from one CD. So why is it relying on incomplete data from the gracenote database?
Maybe you are looking for
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Error while saving date value in Java dictionary
Hello Everybody, I got following error while saving date value in one of the fields of the Java table. Internal error occured in submit request: Error in method updateRequestContact : The object of type java.sql.Date with the value '2005-12-04 08:00:
-
Why do gradients look so terrible?
I noticed that all websites do not look as good as they should, especially color gradations. They all look not smooth at all, almost look like GIF quality. I have opened the same webpages on different mobile Android browsers, and they all look good,
-
Generate or Preview XML when Extending Reader Options using Adobe LiveCycle Designer
Hi, I am trying to view the generated xml when reader options are extended. However, when I try to open the reader extended PDF in LiveCycle Designer, it says you will lose reader options. Is there any other way in which I can compare the generated X
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Photoshop Help | 3D workflow in Photoshop Extended CS6
This question was posted in response to the following article: http://helpx.adobe.com/photoshop/using/3d-workflow-cs6.html
-
Place promille character in indesign
how can i place a promille character in a textframe using javascript. atm i get Ä∞. I tried \%u2030 but it doesnt seem to work