How do I copy and paste files from a windows remote server to my mac?

How can i copy and paste files from a remote server (windows) to my mac? i have installed cord to connect to the server but now i can´t cpy the files to my mac!

Hi Sara.  Tanks for responding.  If I cannot figure this out (I  was up
until 2am last night), I want to cancel my subscription.
Here are two files you can check on/help me with.  When I try again,  it
comes up 'an error has occurred when trying to access the service.'
Please advise.
Pat Tomassi
In a message dated 11/1/2014 12:55:23 A.M. Eastern Daylight Time, 
[email protected] writes:
How  do I copy and paste text from a converted Word document?
created by Sara.Forsberg (https://forums.adobe.com/people/Sara.Forsberg) 
in Adobe Acrobat.com Services - View the full  discussion
(https://forums.adobe.com/message/6888908#6888908)

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    Hi Sara.  Tanks for responding.  If I cannot figure this out (I  was up
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    Here are two files you can check on/help me with.  When I try again,  it
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    In a message dated 11/1/2014 12:55:23 A.M. Eastern Daylight Time, 
    [email protected] writes:
    How  do I copy and paste text from a converted Word document?
    created by Sara.Forsberg (https://forums.adobe.com/people/Sara.Forsberg) 
    in Adobe Acrobat.com Services - View the full  discussion
    (https://forums.adobe.com/message/6888908#6888908)

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