How do I disable auto-renewal for an annual subscription?

I would like to stop the auto renewal for an annual subscription and can find no way to do so.  If I cancel the subscription, I get charged.  If the subscription renews, I need to cancel it and will still get charged.  I'd like to have the subscription just end entirely when it expires, that way, there's no charge or hassle.

You will be able to cancel your membership after payment for the 12th month has processed - see http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
If you have any issues with this, please let us know and I can always follow it up for you.
Refer to: Re: How auto-renewal works
Re: I do NOT want to auto-renew for another year!
Re: How auto-renewal works
Kind regards
Rajshree

Similar Messages

  • HT204088 How to cancel my auto-renewal or manage my subscriptions

    Hi There,
    How to cancel my auto-renewal or manage my subscriptions?

    Welcome to the Apple Community.
    The following article(s) may help you.
    Auto renewing subscriptions 

  • How to turn off auto renew for subscriptions witho...

    Is there a way to turn off auto renewal without canceling the subscription.  The account page shows the payment and the next scheduled payment but no way to turn off the auto renew.

    You can visit the link below for instructions on how to cancel your subscription;
    https://support.skype.com/en/faq/FA1881/how-do-i-cancel-my-subscription
    that action will indeed cancel reoccurring payment, but not your current subscription.  It will be active until the date it is set to expire.
    In in case you may need more specific instructions, encounter any problems, or for further assistance, you can also contact customer service;
    http://community.skype.com/t5/General-Discussion/How-to-Contact-Skype-Customer-Service/m-p/431911
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

  • Problem disabling auto renewal for app

    AAaa

    Ive been getfing charged continually For several months for this app ok cCupid which I intended to try for at most month... THATS IT.
    AS I HAVE  NOTICED IM BEING CHARGED OVER AND OVER again for an application that I maybe used for a week or so . Please feel freeto check how much I have and did access fhe app so you can uncdestand.
    MY CONFUSION and IRRITANCE ABOUT THIS IS BEcause after I tried to cancel it via the Iphone . apparently it was unsuccessful.The next time on my credit card statement I noticed another 1999 charge and now I was becoming a little bit upset.at this point I called my bank and I felt that my bank would be able to get through to the people at iTunes support and give me a little bit more customer service and I was actually wrong the gentleman that I spoke to was a bit inappropriate and unbecoming to me and made me feel like I was incompetent.The customer representative that I spoke to said that I was supposed to be able to do this through my phone under the settings and to be able to turn off the auto renewal. I asked him for some sort of credit because of the mistake that was made upon my original call and he said that we did not do that and I was like okay mistake happen.    The banker happen to still be on the phone with me when we disconnected from the Apple Support gentleman and he explained to me that he had had similar problems himself and he jokingly made a comment about the representative from Apple saying" wow he wasn't too friendly"     So now it's been several months and I continually see this charged to my iTunes account and I have done everything told to turn off the auto renewal I have even gone into the Apple store and they have tried to turn off the auto renewal to know avail.
        I'm a huge Apple fan and gently and good advocate and for the last couple months I continually see this popping up on my bill I don't know how to turn off the auto renewal for this okay Cupid subscription that I'd only used for not more than a week or two and I am reasonably sure that you guys can access my account and see how much and how often I use the service so what I'm askingis if you could at least turn off the auto renewal so my subscription will end and if you could possibly compensate me in any which way that would be awesome appreciated because I feel that I have gotten somewhat unsatisfactory service
    you know I don't like to be a guy that calls and complains and you know it ****** and moans about petty stuff but in house after seeing a $20 charge on my account for the last four months at it becomes a little bit upsetting and you know I I hope that you guys can do something to reconcile this and please get back to me because that's another thing that I feel Apple does not do understandably you guys do have many  many customers to deal with  during the holiday season    I would really like some sort of call email any type of communication to help me understand what we can do about this and if anyway you can you know make it up to me if possible thank you very much and with all due respect I look forward to continuing to be an Apple customer thank you Ben Saltzman

  • How do I disable auto select for the path selection tool?

    For the move tool you can choose to disable auto selection, auto select a group, or auto select a layer. By default though the path selection tool autoselects a layer. How can I disable autoselection?

    I can’t seem to reproduce what you describe.
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  • How can I disable auto-saving for Adobe CC?

    Adobe CC is creating file versions automatically. How can I disable this option?

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  • How can I turn off the auto renewal for Hulu plus?

    How can I turn off the auto renewal for Hulu Plus?  I can not seem to follow the instructions given...I can not launch I tunes and have a menu appear.......
    My special needs son accidentally signed up for this trial offer and I want it cancelled immediately.  I have received an email from them, but can not get it to work and I have been trying for over a week.......feeling frustrated.

    How/where are you trying to stop the subscription ?
    If you are using iTunes on a PC and the drop-down menus aren't showing at the top of iTunes then see if control-B gets them to show, or try alt-S and see if that gets the Store drop-down menu to show. You should also be able to cancel subscriptions by tapping on your id in Settings > iTunes & App Store on your iPod Touch an logging into your account.
    Auto-renewing subscriptions : Manage your auto-renewing subscriptions

  • How can I turn off auto-renewal for subscriptions? I have been in the manage my account but I can't see any other option than to auto-renew?

    how can I turn off auto-renewal for subscriptions? I have been in the manage my account but I can't see any other option than to auto-renew?

    Follow the instructions in this article. You can turn off the auto-renewal on either your i-device or via iTunes on your computer:
    Manage your auto-renewing subscriptions - Apple Support
    Cheers,
    GB

  • How do I cancel the Auto Renewal for Zoosk?

    After MANY attempts, I cannot find how or where to cancel the Auto-Renewal for the Zoosk online dating site.  Please help.

    Hello purcheek,
    The resource below will explain how to manage your subscriptions in the iTunes application on your Mac.  I've highlighted the key information here for you.  Click on the article for complete details.
    Manage your auto-renewing subscriptions - Apple Support
    https://support.apple.com/en-us/HT202039
    Use your computer to manage subscriptions
    Open iTunes.
    If you're not signed in, go to Store > Sign In and enter your information.
    Go to Store > View Account. If prompted, enter your password and then click View Account.
    On the Account Information page, scroll to the Settings section. 
    Click Manage to the right of Subscriptions.
    Choose the subscription you want to manage.
    Use the options to manage your subscription. You can choose a different subscription period, or turn off Auto-Renewal.
    If you don't see a subscription in iTunes and are still being charged, you'll need to contact the publisher directly to cancel your subscription.
    Hope that helps ...
    - Judy

  • HT1816 How do I turn auto-renew off for my multi-pass using my iphone

    How do I turn auto-renew off for my multi-pass using my iphone

    Anserwed in your other post on this Topic...
    https://discussions.apple.com/message/22415340#22415340
    See the first Link I posted...
    iTunes Store: Purchasing and managing auto-renewing subscriptions

  • HT4098 How do I turn off auto-renew for the Guardian?

    Trying to turn off auto-renew for The Guardian.  From PC. 
    I did the following:
    1. Launch iTunes on your computer
    2. Choose Store>Sign In from the iTunes menu.
    3. Enter your Apple ID and password when prompted. 
    4. Choose Store>View My Account. You may be asked to re-enter your Apple ID password.  Click
    View Account.  (I chose "iTunes Store", in the side bar, since the word "Store" in the menu bar didn't list "My Account". Then I chose "Account" in Quick Links, on the right-hand side of the screen. I got the "Account Information" ok.)
    5. From the Account Information screen, scroll to the bottomof the page to the Settings section.
    Then it said to:  6. Click "Manage" to the right of "Subscriptions".
    The word "Subscriptions" does not appear in the Settings section.  Nothing in the Settings section takes me to a page on which to manage my subscriptions.

    Hi
    Read this Subscribe to iTunes Match - Apple Support
    This includes a section about turning off auto renew.
    Jim

  • Disable auto renewal

    Hi, I would like to disable the auto renewal function on my account and cancel the purchase that Adobe is trying to do for me. I see this has been an ongoing issue for everyone.
    It would be nice if there is some clarity to why there is an auto renewal added to all accounts. I believe, I have non opted in for one which under most EU regulations is required.
    Best 

    You will be able to cancel your membership after payment for the 12th month has processed - see http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    If you have any issues with this, please let us know and I can always follow it up for you.
    Refer to: Re: How auto-renewal works
    Re: I do NOT want to auto-renew for another year!
    Re: How auto-renewal works
    Kind regards
    Rajshree

  • Refund amount and disable auto charge for subscrip...

    Hello , Here is my order number ****************272
    Please refund the amount and how can i disable auto recharge option ? I want it for USA but unfortunately subscribed for UK .. Please help
    Thanks

    You can use the links below to view and control any possible recurring charges:
    Subscriptions: (Cancel any subscriptions you may be a part of)
    https://secure.skype.com/account/call-phones/packages
    Usage History (6 months):
    https://secure.skype.com/account/usage
    Billings & Payments:  (If enabled, disable Auto-Recharge)
    https://secure.skype.com/account/payment/atu/entry
    Purchase History: (Every payment you've made since you had the account)
    https://secure.skype.com/wallet/account/orders
    Skype Number (Under settings, cancel any recurring number subscriptions)
    https://secure.skype.com/account?page=onlineNumber
    Once complete, request a refund for unused/unauthorised services
    https://support.skype.com/en/faq/FA297

  • HT204088 I don't want to install iTune, how to cancel auto-renewal or manage my subscriptions.

    I don't want to install iTune, how to cancel auto-renewal or manage my subscriptions.

    You can only do it on a computer's iTunes (which doesn't need to be on your computer) or on an iOS device : http://support.apple.com/kb/HT4098

  • How to cancel an auto renewal

    hi,
    i downloaded hot spot shield app from the app store using my credit card and then i tried to cancel the auto renewal by contacting HSS helping center online, and their answer was "we do not process cancellations/refunds for purchases made through iTunes. " so from what they saying is the only way i can cancel the auto renewal is by Apple * you *
    so would you please help me stop and cancel the auto renewal for the hot spot shield ?! i simply don't want to use it anymore>
    thanks
    regards

    Sorry, we are not Apple, we are users like you. If you want to talk to Apple, then you need to call Apple Care. However, see this support document about auto renewals. Manage your auto-renewing subscriptions

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