How do i enable my Itunes account? When i try to purchase or update it says "Your Apple ID has been disable." I have contacted Apple 3 times and they told me to change my password each time and i told them i tried that, but it didn't work.They didn't help
When i try to purchase or update it says "Your Apple ID has been disabled." I have contacted Apple 3 times and they told me to change my password each time and i told them i tried that, but it didn't work.They said they would try to fix it and they never contacted me after that. I have an ipod touch 2nd generation.
What did itunes support tell you?
If you did everything it says then you contacted them.
From the article you linked:
If the issue persists, you can visit iCloud Support, iTunes Support, Apple Print Products, or contact AppleCare for further assistance."
Similar Messages
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Whenever i try to buy a new song or download an app my ipod says that "your apple id has been disabled" i have changed my password several times and it still says the same thing. What can i do???
This may provide the answer:
Apple ID: "This Apple ID has been disabled for security reasons" alert appears -
Your apple ID has been disabled i have changed my password 6 times still not working
your apple ID has been disabled i have changed my password 6 times still not working been trying to fix it for 3 hours now itunes is a joke
Jim,
This is what I posted on May 15th and it worked like a charm:
Just got off the phone with Apple Support. I have been working on this same issue for 2 weeks now. I was told to go to www.apple.com/support/itunes. Then under "Get Customer Service" choose ITunes Store Account and Billing. Then choose "Managing your account" option. You will see an option where you can email, choose this. This brings up a form that you need to fill out and submit. Just tell them that you have reviewed your account (assuming you have) and you see no fraudulent activities. Then ask them to enable your account. You should have your account enabled within 24 hours.......at least that is what I was told. I just filled out the form and submitted it. -
My Apple ID has been disabled I have reset the password and this has not remedied the problem.. Help
MMy Apple ID has been disabled I have reset the password but to no avail....help
Since resetting the password have you logged out of your account on your iPad by tapping on your id in Settings > iTunes & App Store and then logged back in so as to 'refresh' the account on it ?
If it still shows disabled then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
TS2446 my apple id has been disabled, i have changed the password but it is still disabled
my apple id has been disabled, i have changed the password but it is still disabled.
can you please tell me what to doGo here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
i had a iphone in 2010, i purchased music which is still stored on my original apple id, but when i try to transfer the music ,and download apps all it says is your apple id has been disabled, i have tried re setting a new pass word but this has not solved the problem can any one help please
Contact itunes support
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My apple id has been disables, i have reset my password but now im lost, please help me :)
My apple id has been disabled, i have reset my password and turned my phone on and of but no joy....please help me
http://support.apple.com/kb/TS2446?viewlocale=en_US
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I am attempting to purchase iTunes - and I getting a message that my apple ID has been disabled - I have reset it and still get the message
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
Im trying to increase my iCloud Storage but receive a message "Your Apple ID has been disabled" I have already updated my payment information...what do I need to do to enable it?
See this Apple document for help...
http://support.apple.com/kb/ts2446 -
My iPod touch (3rd gen - 64 gig)
keeps advising me that my Apple ID has been disabled - it doesn't say for security reasons
I have reset the device, changed my password twice, and left it overnight but it still will not allow me to update OR install any new apps (that have been paid for).
Does anyone have a phone number that I can call that will reach a person who can get it sorted out???Unfortunately, I don't have a number, but if you go the apple.com/support/itunes, it'll give you the pathway to connect with iTunes support. You can also just go straight to Express Lane. Hope this helps!
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My current apple id has been disabled. When I download any apps I keep getting an error
" APPLE ID HAS BEEN DISABLED"
I have contacted Genuis Bar and they restored my iphone to the factory setting and all of my old apps which I had on my machine are also gone. They did an icloud backup restore but that also does not allow any apples to be added to my Apple device - Iphone.
They gave me a spare phone to check if my phone was corrupted and no that is not the case.
My apple id has been corrupted. How do I contact Itunes to fix the issue.Welcome to the Apple Community.
When your account becomes disabled, Apple provides the following recommendation:
"This message means that someone tried and failed to sign in to your account multiple times. The Apple ID system disables the account to prevent unauthorized people from gaining access to your information. You need to reset your password, following the instructions at the Apple ID website".
Visit iForgot.com and follow the instructions there.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
If that doesn't help you might try contacting Apple through iTunes Store Support -
I keep gettign this message, how do i fix it
Hello Marsha,
I found an article with some steps you can take when you get the message, "This Apple ID has been disabled for security reasons:"
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
http://support.apple.com/kb/ts2446
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I keep getting an error message "Your apple ID has been disabled" I have reset the password, but still cannot update or purchase any apps. What can I do??
Contact iTunes.
http://www.apple.com/support/itunes/contact/ -
i have been trying to update my apps but i recieve a pop up on my iphone and ipod that my apple id has been disabled. i have reset my password and made sure that everything in my settings are up to date with the new password. but the problem still persists. i have done what the support link has told me i have even logged out and logged back in but still no positive results. please help
Might be an address formatting issue with your iTunes account records. See http://support.apple.com/kb/TS1646.
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My apple id has been disabled , tried changing it , will not work
around a month ago or so i got the messange when i tried to update my Pocket God app to the newest version that "Your Apple ID Has Been Disabled" ,i have tried all the ways i could find online , it will not remove the disabled ID status from it , can't even download free apps now , please , i need live chat assistance , even skype if possible.
Contact itunes support.
Click "Support" at the top of this page, then click the link under "Contact Us"
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