How do I find out my BT Broadband username?

I need this because I shall want to use my existing router if my equipment doesn't turn up on my switch date, which I think is quite possible judging on past performance from BT on this order (six weeks in, I had to minutely spell my address three times before they finally got it right).
I see this from a help page:
"You also require your BT Broadband username. This was given to you at the time you ordered broadband and is usually made up of [email protected] where 'your' equals your first name and 'name' equals your surname, for example [email protected]"
Trouble is that I can't see anything of the sort on my order acknowledgement. I see a username which in my case has the form [email protected] and which comes with a password. Is that it? The whole thing or just the name999 part?
Or do I have to use [email protected] as another page suggest. Literally that without substituting anything.
I really would appreciate some help here. It's all so confusing.
Thanks.
Solved!
Go to Solution.

The help pages are just there to answer some of the most frequently asked questions, and supplement the existing pages on BTs own site. Some information is provided by forum users.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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    References: <DCB3F2E14C7D47B8AC60CB1A86EE0D75@RaleighHP3> <[email protected]> <[email protected]>
    Message-ID: <[email protected]>
    Date: Sat, 5 Jul 2014 14:11:30 -0700
    From: E L JR HERMANN <[email protected]>
    Reply-To: E L JR HERMANN <[email protected]>
    Subject: Fw: Volkswagen Ad     (FROM AL HERMANN, PLEASE WATCH THIS ONE)
    To: undisclosed recipients: ;
    In-Reply-To: <[email protected]>
    MIME-Version: 1.0
    Content-Type: multipart/alternative; boundary="2017413661-1636348801-1404594690=:35141"
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    =0A=0A =0AOn Saturday, July 5, 2014 3:47 PM, E L JR HERMANN <ehermann9148@b=
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    <html><body><div style=3D"color:#000; background-color:#fff; font-family:He=
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