How do I fix my iPod I updated it to iOS 6 and now iTunes and the App Store will not work?, How do I fix my iPod I updated it to iOS 6 and now iTunes and the App Store will not work?

App Store Failure / Updates White Screen
Tap Settings > General > Date and Time > Set Automatically > Off. Set the date one year ahead. Then try to access the App Store.
It may be a connection issue. Try changing your DNS settings to Google’s open DNS by tapping Settings > Wi-Fi >, tap the blue arrow next to your current Wi-Fi network, and then tap the “DNS” field and enter the DNS servers; 8.8.8.8 (Google’s Public DNS, 8.8.4.4 also alternate).

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My itunes wont download the newest ipod software and when i try it will download for maybe an hour then say "error has occured, internet connection timed out" now what do i do?

My itunes wont download the newest ipod software and when i try it will download for maybe an hour then say "error has occured, internet connection timed out" now what do i do?

Disable your firewall/security software, then try again.

I did an update and only only the music purchased from itunes store is there all the cds I burned to it are gone. Tried syncing ipod but it says it will wipe all content. How do I get all my music back. gone from over 6000 songs to 250?

I did an update and only only the music purchased from itunes store is there all the cds I burned to it are gone. Tried syncing ipod but it says it will wipe all content. How do I get all my music back. gone from over 6000 songs to 250?

See Empty/corrupt iTunes library after upgrade/crash.
tt2

HT1689 Hello I traveled outside the country and now my ipad cannot update or purchase apps. It tells me to switch the the USA store to continue; therefore how can I change the purchasing process to the USA store?

How can I swicth stores in order to update or purchase apps.
I am currently in a different country and I do not know why it changed stores to the local country store. I need to change it to the USA store to perfom updates and purchases?
Can anyone help?
Thank you

Here's a little more information from a previous post:
iTunes Store content is country specific. When you change countries, you no longer receive app update notifications on your iOS device or in iTunes for the apps you purchased in your original country, nor do those Apps appear on your new country's Purchased page.
However, you will still be able to download those applications again for free if they are present on your new country's store (even if they are updated).You will not be charged and the download will not appear on your Purchased page. If a previously purchased app is not available in your new country, you will not be able to download it again.
The following article describes how to review your account's purchase history so that you may view the titles of the Apps you previously purchased:
http://support.apple.com/kb/HT2727
Cheers,
GB

What will i do next if i reset my ipod touch manually and all i can see is logo of itunes and usb connection?i cant use my ipod now :c

what will i do next if i reset my ipod touch manually and all i can see is logo of itunes and usb connection?i cant use my ipod now :c

its to slow to connect..so i decided to run for diagnostic to know y if i cant connect to itunes eventhough i have account..heres the result:
Connection attempt to Apple web site was unsuccessful.
Basic connection to the store failed.
Connection attempt to Gracenote server was successful.
iTunes has never successfully accessed the iTunes Store.

HT1725 I downloaded an album and all of the tracks will play about 3/4 of the song then stop and play the next song. I went to itunes store and it said the songs fully downloaded. So how do I get the full song into my library?

I downloaded an album and all of the tracks will play about 3/4 of the song then stop and play the next song. I went to itunes store and it said the songs fully downloaded. So how do I get the full song into my library?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

Sed an iPad from someone and I want to go into App Store to update apps, but when I click on the update button, the previous owners' apple Id username appears and it won't take my apple id password. How do I replace their username w/ mine?

I purchased an ipad from someone and i set up my apple id for it but when i go to the app Store to update apps, i click on the update button for an app, the previous owners' apple Id username appears and it won't take my apple id password. How do I replace their username w/ mine? It doesn't give me an option... Help! Please!

Cc2528 wrote:
The iTunes Store on my iPad is set up with all my music already. And at the very bottom it shows my apple Id username. The only place it shows the previous owners id is in the App Store...
You can probably change the ID in the "iTunes and App stores" settings on the iPad....click on the wrong account ID , select sign out, then log in with your own ID, I have not done this but I think it works.....
but I would be more inclined to to the factory reset and start afresh.

We have two different iTunes accounts the old one is an e mail we don't have anymore how do I get rid of the old one so it doesn't come up when I want to update or download an app I've had before? Just want to use the the new account and do away with old

We have two iTunes accounts we don't want to use our old account cause the password doesn't work how do we just use our new account? The problem is when we update apps it will ask for our password to our old account and when we go to down load an app we have had before it wants to go thru our old account now do we only use new account?

Welcome to the Apple community Todc.
Besides signing out of the account, you will need to delete the apps on the device that were purchased under that ID.

I currently have Leopard, and there are no longer updates for it. So I must upgrade to either Snow Leopard or Mountain Lion. Without doing so I cannot update my itunes, and my ipod is no longer compatile with my mac. How can I buy the upgrade

I currently have Leopard, and there are no longer updates for it. So I must upgrade to either Snow Leopard or Mountain Lion. Without doing so I cannot update my itunes, and my ipod is no longer compatile with my mac. How can I buy the upgrade, since I do not have access to the mac store as that comes with Snow Leopard? I went to Best Buy and they said neither Snow Leopard or Mountain Lion can be bought there.

Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
Whilst Apple have withdrawn Snow Leopard from their stores, you can still get it from Apple by calling 1-800-MY-APPLE (if you are in the USA) and they will supply the SL DVD for $20 for a single user, or $30 for a family pack that covers up to 5 Macs. You can also purchase the code to use to download Lion from the same number (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
http://www.apple.com/osx/specs/
If you are outside the US call your national Apple Helpline:
http://support.apple.com/kb/HE57
If you're in the UK, use this number: 0871 508 4400
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard.
To use iCloud you have to upgrade all the way to Mountain Lion:
http://support.apple.com/kb/HT4759

I updated my itunes to ios 6.1.3 and now i do not know how to put music on my ipod...someone help!!!

i updated my itunes to ios 6.1.3 and now i do not know how to put music on my ipod...someone help!!!

If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
To import music into your iTunes library on the computer go to iTunes>Help>iTunes Help>Add items to iTunes and follow the instructions
To sync to your iPod go to iTunes>Help>iTunes Help>Sync your iPod.... and follow the instructions.

Help! My ipod classic is not working with the new itunes, it has crashed, i went to the apple store and they restore it but when i came home it just freeze itunes and windows to the point of forcing shut down my pc, is a 160gb ipod classic

Help!! My ipod classic freeze itunes and my pc to the point of having to force shut down.Help plz i dont know what else to do, i took it to the apple store and they restore for me but when i came home it freezes itunes and my pc, i tried and older itunes, format the ipod and restore it, ran disk erros, am i missing something?! The guy at the shop told me is an "antique" , i bought it a year ago only and barely used it, i feel lile burned money, ipod classic is my favorite model, any suggestions plzzzz!!!!

Glad 7.7.1 worked for you, I updated itunes on my macbook, and every time i try to sync the music to my ipod classic, it goes for 23 songs and then it freezes and I get "Cannot read or write to this disk", and it ejects it. I tried uninstalling itunes, reinstalling an earlier version (7.6.2) same problem, plus a new issue with itunes. (It was a clean uninstall, btw, I got everything cleaned out, I think, lol). Video's transfer fine. And no good way to get ahold of apple. That's great. If I have no music on my ipod, it's useless. Think they'll give me my money back? (lol)

ITunes 11 previously imported a video file, which I loaded on to my iPod Nano, but I removed the file from the iTunes library and now it won't (re-)import the same video. Any thoughts on why not?

iTunes 11 previously imported a video file, which I loaded on to my iPod Nano, but I removed the file from the iTunes library and now it won't (re-)import the same video.
I'm using 2 PCs, each with video files (.MP4) on their respective hard drives, and also one external drive with other video files on that I move between the two devices.
iTunes on one PC will (sometimes!) let me add video content from the external hard drive, which is clearly iTunes-compatible, because I can then copy it over to my iPod Nano. On the other PC, I couldn't load that same video from the external hard drive. But if I copied that same video on to the PC's internal hard drive first, then iTunes would let me import it. That was yesterday - now iTunes is refusing to load any files from the internal or external hard drive(s).
Any thoughts or suggestions, please?

So I tried copying the files from the external hard drive to a USB drive. I could import the video files from the USB drive!
So then I tried importing the same files on to my PC's internal hard drive again. I could import the video files from the internal hard drive!
So then I tried to import the very same files that failed to load on the very same PC previously. I could now import them!
I still can't import from the external hard drive directly, though.
I really don't think I like the process of importing things into iTunes very much... any suggestions on what's causing any of this behaviour would be very interesting.

HT1420 After updating to 11 for itunes and ios 7 for phone - I lost over 3500 songs from my itunes. My ipod still has 4100 songs on it less the most recent ones I have purchased. Can't my ipod be used to recreate the library in itunes?

After updating itunes to 11.1 and phone to ios7, I lost more than 3500 songs from my library. My ipod has 4185 songs less the most recent I purchased.
Is there no way an ipod can be used to restore the lost music? Yes, some of it was from cds but were done a long time ago. Obviously it was acceptable for me to compile this music then, now they want to say since it all wasn't purchased, I can't have what was already mine? Plus I do not use nor want to use the cloud, but it keeps creeping up even though I don't want or use it. HELP!

See Recover your iTunes library from your iPod or iOS device.
tt2

I live in Spain, but am an English speaker. I tried to download some apps from the English shop, but am told I cannot do that. Now I do not know how to switch back to the Spanish store ? I can not even update my existing Apps. I went to Settings' but cann

I tried to download some Apps from the English shop but am apparently not allowed to do that. I am prompted to switch back to the Spanish shop.
Unfortunately I do not remember how to do that. I cannot even update my existing Apps. I cannot find anything in Settings to get back to the
Spanish store. help!!!
Bambi

Settings > Stores (or iTunes and App Store) > Apple ID > View Apple ID > enter password > Country/Region

I bought the company unlocked phone from apple store Canada. It was originally loaded with software 4.2 and was working fine here in SaudiArabia. Yesterday I updated with IOS 5.0.1. Now it is showing that sim is not valid. The same sim works in other p

I bought the company unlocked phone from apple store Canada. It was originally loaded with software 4.2 and was working fine here in SaudiArabia. Yesterday I updated with IOS 5.0.1. Now it is showing that sim is not valid. The same sim works fine in other phones.

Here's and update on my problems and here are are some screen shots of the types of problems I've been having since the v5.0.1 update. Keep in mind these are native apps and I have tried the rebuild phone crap many times, nothing helps.
This is screen shot of a what happened when I tried to use my camera one day, both the front and back cameras were all black. I had to power cycle the phone to get rid of this problem. The cameras appeared to be working correctly, I could focus and zoom but it was all black.
Here is an image of what happened when I searched for something in a map. This is after I picked the choice I wanted, the keyboard disappeared but the list didn't. I had to force close the app and restart it for this problem to go away. Who knew five bars on ATT was possible.
And finally this is the messaging app, although you would not know it. I had to return to home screen (after a long pause for it to process the button push) and return to the messaging app. This happens all the time with the messaging app and the notifications sounds drive me crazy. If i'm using the phone, say browsing the web and I get an incoming message its almost 100% of the time the messaging app will screw up. The sound will play at the wrong time or not at all, message will show up in notifications and diasapear in message app or Ill have a problem like this:

I purchased ios 3.1.1 about 2 years ago when I got the ipod. I swapped out my old i touch at the genius bar at the apple store, so now i'm stuck with 1.1.5. How can I redeem the update i bought on this new swapped out?

I PURCHASED IOS 3.1.1 ABOUT 2 OR 3 YEARS AGO WHEN I GOT THE IPOD, I SWAPPED MY OLD I TOUCH AT THE GENIUS BAR AT THE APPLE STORE, SO NOW IM STUCK WITH 1..1.5. HOW CAN I REDEEM THE UPDATE I BOUGHT ON THIS NEW SWAPPED OUT?

Contact iTunes
Apple - Support - iTunes Store - Contact Us
If you have the same computer on which you originally did theupdate, have you trued restoring the iPod? The 3.1.1 update should stillbe on yur computer. It is located here on a PC
ipsw location

How do I fix my iPod I updated it to iOS 6 and now iTunes and the App Store will not work?, How do I fix my iPod I updated it to iOS 6 and now iTunes and the App Store will not work?

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