How do I fix Reader XI compatability issues with Windows 7 Home Premium?

Compatability issues are keeping me from being able to open pdf files using Acrobat Reader XI.  I have Windows 7 Home Premium and am using Webroot Security.  It is telling me to try unprotected mode, but I would like to be able to use protected mode.  Any way to fix this?

M Ben wrote:
all of my option under file and edit are darked out.
All menu options in Reader DC are very faint compared to earlier Reader versions or other programs.  You should still be able to click Preferences on the Edit menu:

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