How do I fix that my internet is not connecting, but the service is good

The internet on my IMac desktop computer is not always connecting to the internet. The cable service is good because I have a PC next to it hooking up fine. Does anyone have any suggestions?

Hello, if this is Airport or Wifi, try this...
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.5.x/10.6.x/10.7.x instructions...
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
Also, turn off IPv6:
System Preferences » Network » AirPort » TCP/IP tab » Configure IPv6
Or whatever interface you connect with.

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