How do I fix the following error? itunes counld not back up the iphone because the back up could not be saved on the computer?
How do I fix the following error? itunes counld not back up the iphone because the back up could not be saved on the computer?
I updated to iOS 5.0.1 days ago and didn't receive that notification until just now...
This time I synced new photos I took yesterday, and it gave me the:
"iTunes Sync: 54 items could not be synced. See iTunes for more information"
Perhaps it kicks off when new items get synced.
I've decided to rent a movie yesterday. Once it gets deleted, I'm curious to see if it jumps to 55 items.
Similar Messages
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I have ipad 3 iOS 7.1 last update when connect to my macbook osx 10.8.5 get the following error "iTunes could not check for an update to the carrier settings for your iPad A unkown error occurred 1651"
any help pleaseIf you have iOS 7.1 then you must be a developer, so you should be posting in the developer forums : https://devforums.apple.com/index.jspa
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When updating iTunes to 11.4 I get the following error: "Files Shared by these updates" has an invalid signature. It will not be installed. Running Windows 7 64-bit.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I have an issue with ITunes match. Every time I get to the stage "uploading artwork and remaining songs" after 5-10 items have been uploaded I get the following error message :
"ITunes as stopped working. a problem caused the program to stop working correctly."
_ Windows 7 (up to date)
_ ITunes => up to date => 11.0.2.26
_ I've already re-installed ITunes and all his components => same issue
_ this error only appear at the stage "uploading artwork and remaining songs"
errors found in Windows logs :
1/ Bonjour Service :
Client application bug: DNSServiceResolve(d8:d1:cb:e8:f5:14@fe80::dad1:cbff:fee8:f514._apple-mobdev._tc p.local.) active for over two minutes. This places considerable burden on the network.
2/ Application error:
"Faulting application name: iTunes.exe, version: 11.0.2.26, time stamp: 0x51253247
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83b16
Exception code: 0x80000003
Fault offset: 0x0003491e
Faulting process id: 0xf34
Faulting application start time: 0x01ce2bc093c6d4b0
Faulting application path: C:\Program Files\iTunes\iTunes.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 5e7e1edc-97ba-11e2-9678-00123f3961edHope that the following can help some of you having the same issue :
When I run the Network Diagnostics in iTunes. And I got the following error :
"Secure link to iTunes Store failed".
So I followed this tread and this is what I tried so far :
https://discussions.apple.com/thread/3911927?start=0&tstart=0
ipconfig /flushdns => same issue
netsh winsock reset => same issue
Followed the kb TS4123 => no other Winsock Providers that Bonjour
SFC /SCANNOW => same issue
ipconfig /release => same issue
ipconfig /renew => same issue
netsh winsock reset catalog => same issue
After doing all this tests when I run the Network Diagnostics I still get the same error :
"Secure link to iTunes Store failed".
The strange thing is that I tried to start again the ITunes match and it's seems to work so far. 41 items uploaded and no crash so far (before it was always crashing before I could reach 10 upload). -
I've tried the Advanced troubleshooting and eliminated the following "probable causes": Internet connection and Firewall. Any ideas?
Error 11556:
This alert occurs when iTunes is trying to do something not allowed by the iTunes Store in that country.
The most common example of this is iPhone ringtone creation in a country other than the U.S. or trying to sign in while limited to iTunes U by Parental Controls.
If trying to create ringtones outside iTunes Store (U.S.), either switch to the iTunes Store (U.S.) and use an iTunes Store account for the U.S. or access the iTunes Store on an iPhone using iOS 3.1 or later to buy ringtones.
From here > iTunes: Advanced iTunes Store troubleshooting
See: Specific Conditions and Alert Messages: Mac OS X / Windows -
Sorry...I updated details about my phone...
I've tried the following and no joy. It didn't solve the issue I am having. Does anyone know if MSI is working on a BIOS update. Apple tech support says it's not their problem and suggested I look for a BIOS update from my motherboard manufacturer. I see some of the other vendors have posted updates.
Quote from: spriggig on 27-November-09, 03:09:56
I worked fine in Windows XP.
In any case it has been solved for me at least by following these steps found on the Apple Discussion board:
1) Download the Chipset Utility from http://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/18052/a08/infinst911_autol.exe&agr=&ProductID=&DwnldId=18052&strOSs=&OSFullName=&lang=eng
2) Ran the infinst911_autol.exe using the -a command flag
3) Noted that it installs the files in C:\Program Files (x86)\Intel\InfInst\Inf\WIN7 directory.
4) Close all programs currently running on the system.
5) Open Device Manager
6) Select "Devices by connection" under the View menu.
7) Opened ACPI x64-based PC
8) Opened Microsoft ACPI-Compliant System
9) Opened PCI bus
10) Repeat the following for each of the entries
a) Right Mouse Click on entry
b) Select Update Driver Software
c) Select "Browse from my computer for driver software
d) place C:\Program Files (x86)\Intel\InfInst\Inf\WIN7 in the location edit box
e) Make sure that Include Subfolders is checked
f) Click Next and follow directions
NOTE: Some entries are up to date, others are not. Some entries after updating require reboot.
Hope this helps. -
Well, now I'm pulling my hair out even more because I can't get it to resolve anything in jaxws-rt.jar at runtime. Note: compile-time still works FINE.
I was messing with classpaths and stuff (and the endorsed dirs option of course) and it was "working" to the extent I had posted before, but then I kept playing with it and at some point I said, this isn't working and I need to reset all this stuff back to the way it was.
... so I did that. And now it won't resolve "PolicyException:"
java.lang.NoClassDefFoundError: com/sun/xml/ws/policy/PolicyException
This doesn't mean anything to you guys I bet, but that happens when it FIRST gets inside the web service code, which references PolicyException (doesn't even use it at that point.. I'm assuming the import is screwing it up when it's in the constructor). So now it won't resolve at all. Before, it was getting past this point and telling me the "method not found" error on the next line or this same error for WSBindingProvider two lines down, when it's actually being used. AWESOME.
I downloaded the latest jaxws-rt.jar and all its dependencies, shoved that into my lib folder, and set the endorsed dir to that folder (There's kind of a web of dependencies here. jaxws-rt.jar expects all its dependencies to be in the same folder, it seems, so I don't know how it was "working" before when I just copied jaxws-rt.jar into my separate endorsed dir - but I can't move all of those files to endorsed because I need them in my project (which expects them to be in the lib folder)). What happened? It went back to my original "String" error (first error in the first post), which means it's not getting endorsed at all from that location.
What a mess.
Can someone tell me what the heck I'm supposed to do with this jar file? -
I bought a new cable but still its throwing the same error. Upgraded to iOS 6 from 5, still the same..!
If you did not do a reset of your iPod please try that (you will not lose any data)
Reset iPod touch: Press and hold the On/Off button and the Home button at the same time for at least ten seconds, until the Apple logo appears.
If this does not work inspect the opening in your iPod where the cable connects. Look for any debris and clean it (a magnifying glass may be required). -
Hello,
I am not sure what is going on but I am unable to sign into my iMessage. I am trying to sign in but I keep getting the message: "Could not sign in. Please check your network connection and try again." I can log into iTunes and all other things that request my Apple ID except the iMessage. I hope someone can help me out.iOS: Troubleshooting FaceTime and iMessage activation
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What gives with this message. Any Apple reps want to tackle this. BTW I am uploading from Windows 7 Ultimate and meet all the mininum requirements as prescribed by Apple.
Enable the "iCloud Status" column in the iTunes Browser by pulling down View > View Options, select 'iCloud Status" and click OK. Sort on that column by clicking on it and find all the tracks that are "waiting." These you can delete from the iTunes library and the cloud, then update iTunes Match. Once you've done this youc an start adding the songs back to the iTunes library a few at a time.
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I downloaded and rented a movie from ITUNES ver 11. I'm able to run the movie but after about 30 seconds I receive an error.
"Itunes has stopped working" A problem cause the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Windows offers me to down load ITUNES WIN 7 64 bit, I have uninstalled and reinstalled the 64 bit version...no joy... I have run the repair option and still nothing.. Any suggestions???
Regards, Steve TiptonI'm expreriencing the same conditions with the same environment. Windows 8, iTunes-64 11.1.2.32, iTunes Store with a processing bar up to 80 +/- and the POPUP MESSAGE OF "iTunes stopped working. The error ...."
I UNINSTALLED, iTUNES WITH NO POSITIVE RESULT. I CHECKED THE FIREWALL AND IS THE SAME DEFINITION AS THE PREVIOUS ITUNES VERSION.
My iTunes StoreS from my iPhones ARE OK.
I'm spending a lot of time of research for WINDOW'S iTUNE with no solutions.... -
Please help
Hi there CCWHO,
You may find the troubleshooting steps in the article below helpful.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W. -
I have many songs and playlists in my iTunes account. I do not want all of them synced to my iPhone 5S, but that has happened via iCloud, and it has caused a storage problem on my phone. How do I select only certain playlists to be synced to my iPhone?
You need to start over with Music. On the iPhone Music screen uncheck sync music. Also, on the Summary screen uncheck "Manually manage music and videos", then sync and it should clear off your phone.
Next, choose the music you want to sync. If you want to fit more on check "Convert higher bit rate songs to 128 kbps AAC". This will reduce quality slightly, but it won't be noticable unless you are using $300 headphones. -
it is happening more and more often when I start Firefox, and it takes up to four times of restarting to stop getting the error msg's.
this does not do any good if it is not reviewed by a staff Tech.
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These songs were fine when I originally bought them, they play on my computer, and even played on my old Iphone. I have deauthorized and authorised my computer serval times, but nothing seems to fix it. What do I do?
Like this:
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Itunes could not sync information to the iphone because a sync session could not be started
How to fix this sync problem ?
[Reposting from another, similar thread which I started]
Hey. I "fixed" the issue for myself, although this fix might not be available to you. I have a home laptop and a work desktop both running W7. I was syncing contacts with my work computer because that's where most of my contacts originate, but it isn't essential that I do so. I exported my contact database from my work Outlook to a .pst file, dropped it in Dropbox, came home and loaded the updated contacts, and then synced the phone. It worked fine and I suppose that's how I'll have to do it from now on.
I've had random problems since our company "upgraded" to a Windows Exchange server with user data getting corrupted. After the server pushes updates to our desktops, I've had things like Firefox settings disappearing and such. I assume this was similar and iTunes couldn't find my contact database, or it was corrupted in such a way that it still works fine in Outlook but can't sync. Anyway, I don't have the time or patience to solve this on the work box and I don't know if I ever could. My eventual fix (probably coming soon) will be to buy a 4S
Good luck with your phone. Have you tried a restore?
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