How do I fix this error: DF024: Unable to preserve original file at ... Error 32 The process cannot access the file because it is being used by another process.(Seq 1352). ?

I am installing creative the cloud Illustrator desktop app on a machine with windows 7 64 bit running in a domain environment. The download starts and takes about runs for a bout 10 minutes and then stops with the error: DF024: Unable to preserve original file at "C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Contents\Windows\AdobeLinguistic.dll" Error 32 The process cannot access the file because it is being used by another process.(Seq 1352)
I am logged in as a network administrator and there are no other apps except a web browser (Chrome) running. There are no other users logged into the machine.
How can I see what other process is using the needed file so that I can fix it?
Thanks

MelissaB34 it looks like you already are reviewing your installation log files but you can find more information at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. From the error you have posted it appears that your current User account is either unable to update C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Contents\Windows\AdobeLinguistic.dll or does not have sufficient file permissions to do so. Since you mentioned you are on a domain please ensure that you are working with your I.T. department and have correct access to this directory.
You may want to also consider logging in under a local administrator account to see if you face the same difficulties. This would help you determine if you are facing a file corruption issue or file permission issue.

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Hi,
I was unable to install anything of adobe. When I install creative suit and update Photoshop I got this error.
I tried everything. Nothing worked. So I did a cleansweep of Adobe and restart. I tried installing a try version of Adobe Photo shop, but that will also not install....
How can I solve this? Thanks
Here is the error
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DF024 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 5 error(s)
----------- Payload: AdobeColorCommonSetCMYK CC 5.0.0.0 {C4196275-B11A-40A1-8727-3C145C8F7D95} -----------
ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 21)
----------- Payload: AdobeColorCommonSetRGB CC 5.0.0.0 {C8DEBB29-3EB0-4B97-B652-4DE482B111BC} -----------
ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 11)
----------- Payload: AdobeColorPhotoshop CC 5.0.0.0 {5C5D62C9-91C6-415E-857E-9130C0F52C66} -----------
ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 3)
----------- Payload: AdobeColorVideoProfilesCS CC 5.0.0.0 {CE9B1B00-0421-4701-9698-1C14646D6D94} -----------
ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 5)
----------- Payload: Adobe Photoshop CC 2014 Core 15.0.0.0 {7C25E7A0-A0A1-4B87-BB30-BF0FBDC37878} -----------
ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 6617)

I tried most of that, it is not a rights issue. The log is clear about the reason for failure, but adobe has no support on these...
The strange thing is that
This folder or file does not exist. /Library/ColorSync/Profiles/Profiles
So could that be the issue?
Here the failed installs....
DW050: - Adobe Photoshop CC 2014 Dutch Language Pack_AdobePhotoshop15-nl_NL: Install failed
03/26/15 16:58:04:017 | [WARN] | | OOBE | DE | | | | 13900 | DW050: - AdobeColorPhotoshop CC: Install failed
03/26/15 16:58:04:017 | [WARN] | | OOBE | DE | | | | 13900 | DW050: - Adobe Photoshop CC 2014 Core: Failed due to Language Pack installation failure
03/26/15 16:58:04:017 | [WARN] | | OOBE | DE | | | | 13900 | DW050: - AdobeColorCommonSetCMYK CC: Install failed
03/26/15 16:58:04:017 | [WARN] | | OOBE | DE | | | | 13900 | DW050: - AdobeColorCommonSetRGB CC: Install failed
03/26/15 16:58:04:017 | [WARN] | | OOBE | DE | | | | 13900 | DW050: - AdobeColorVideoProfilesCS CC: Install failed

I cant figure out what is wrong i keep getting this an OIEception that says "{"The process cannot access the file because it is being used by another process."}

I am trying to move a file from a folder to another folder.
here is my code:
//storage of the all files
string[] folderContentNames = Directory.GetFiles(@"C:\Users\Jonah\Desktop\Test Pictures");
private void historyPictureBox_Click(object sender, EventArgs e)
destinationFile = @"C:\Users\Jonah\Desktop\Test Test";
File.Move(folderContentNames[1], destinationFile);
updateListBoxFileName();
updateImageBox();
each time I hit the bolded underlined part I get that error message.
if you need anything else just ask.
Thanks in advance,
Thor Orb

Hi Thor,
If you want to move a file from a folder to another folder, I think you could get the sourcePath and TargetPath. The code below shows a simple demo:
string[] folders = Directory.GetFiles(@"D:\Test\VSC#\01\WindowsFormsApp\WindowsFormsApp\Test");
string desFile =Path.Combine( @"D:\Test\VSC#\01\WindowsFormsApp\WindowsFormsApp\Test - Copy\"+Path.GetFileName(folders[1]));
File.Move(folders[1], desFile);
In addition, the link below might be useful to you:
# How to: Copy, Delete, and Move Files and Folders (C# Programming Guide)
>> The process cannot access the file because it is being used by another process
The message seemed that the file was opened in other process. Did you operate the file with other code?
I think you could check if the files and the folders were opened, and review your codes if they were used in other places.
If you have any further questions, please feel free to post in this forum.
Best Regards,
Edward
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Ya, Thanks I figured about the path and destation. yes I am using the file in another area, the file is an image jpg and I am displaying it in a picture box. Now I have been doing a little research I see a command called Dispose() and this is suppose to
release the handle on the image, but I can seem to figure out have to use it correctly.
using System;
using System.Collections.Generic;
using System.ComponentModel;
using System.Data;
using System.Drawing;
using System.Linq;
using System.Text;
using System.Collections;
using System.Threading.Tasks;
using System.Windows.Forms;
using System.IO;
namespace Scanned_Picture_Ogranizer
public partial class Form1 : Form
//storage of the all files
string[] folderContentNames = Directory.GetFiles(@"C:\Users\Jonah\Desktop\Scan Project Testing\Test Pictures", "*.jpg");
//List<string> folderContentList = folderContentNames.ToList();
private List<string> folderContentList = new List<string>();
Bitmap currentImage;
Bitmap placeHolder;
public Form1()
InitializeComponent();
convertingArrayToList();
startUpData();
string sourceFile = @"C:\Users\Jonah\OneDrive\My Programming Projects\Scanned Picture Organizer Project\Test Pictures";
string destinationFile = "";
private void moveButton_Click(object sender, EventArgs e)
private void startUpData()
//placeHolder = new Bitmap(folderContentList[0]);
//currentImage = (Bitmap)placeHolder.Clone();
// Image loadImage = new Bitmap(pictureClones[0]);
// currentFilePictureBox.Image = loadImage;
int numberOfFilesLeft = folderContentNames.Length;
foreach (string name in folderContentNames)
fileNamesListBox.Items.Add(name);
fileNameTextBox.Text = folderContentNames[0];
numberOfFilesLeftTextBox.Text = numberOfFilesLeft.ToString();
///loadImage.Dispose();
//FileStream currentImage = new FileStream(folderContentList[0], FileMode.Open, FileAccess.Read, FileShare.ReadWrite);
private void convertingArrayToList()
foreach (string listName in folderContentNames)
folderContentList.Add(listName);
private void selectingImageFromListBox()
private void updateImageBox()
Bitmap currentImage = new Bitmap(folderContentList[0]);
currentFilePictureBox.Image = currentImage;
currentImage.Dispose();
private void updateListBoxFileName()
fileNamesListBox.Items.RemoveAt(0);
fileNameTextBox.Text = folderContentList[0];
// numberOfFilesLeftTextBox.Text = numberOfFilesLeft.ToString();
private void historyPictureBox_Click(object sender, EventArgs e)
destinationFile = @"C:\Users\Jonah\Desktop\Scan Project Testing\Test Test\";
File.Move(folderContentList[0], destinationFile + System.IO.Path.GetFileName(folderContentList[0]));
folderContentList.RemoveAt(0);
updateImageBox();
updateListBoxFileName();
when I first start the program the first picture displays, but when I trigger historyPictureBox_Click(), it does that error again. Another things is that I already looked at that link and it didn't help.
I just super confused, I would like your help on this.
Thanks,
Thor Orb

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Greetings,
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Thanks for your response, Ed! I really appreciate you taking the time to do so.
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HELLO! How do I fix this? When I click on imovie "add titles" it closes. I uninstalled the application, to date I have reinstalled, the problem persists, the problem

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Hello,
I receive this error from building a JavaScript app on a build server:
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https://social.msdn.microsoft.com/Forums/vstudio/en-US/5871d64c-e178-4f5c-85cd-a603fe56d6c7/signtask-signtool-error-the-file-is-being-used-by-another-process?forum=msbuild
http://www.codeproject.com/Questions/275454/Can-anyone-help-me-with-Signtool-Setup-Deployment
http://qualapps.blogspot.in/2006/12/code-signing.html
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Hi TripleRectified,
>> If the build script for WinRT depends on anything being called "Debug" and "Release" it wouldn't work correctly
What's you version of Visual Studio, on my side, in the Visual Studio 2013 Update 4, I created a new configuration(Copy Settings from "Debug") to build a WINJS project, but I can't see the exception you mentioned.
>>This reproduced when building on local machine, and goes away after building again
Does it happen on all local machines? We need to exclude environment facts first, for example: Tool, OS etc.
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Click
HERE to participate the survey.

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How do I fix this error: DF024: Unable to preserve original file at ... Error 32 The process cannot access the file because it is being used by another process.(Seq 1352). ?

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