How do I generate a Word document and a PDF from Help files?

Question

Hi,
I am new to RoboHelp HTML, and am using version 8.  I updated some Help files, and now I want to generate output.  Here are my questions/ or the process I used:
To compile the help, I clicked Generate Primary Layout.  Is this correct?  I noticed that the date stamp on the xpj file has not changed.  The date is still from many months ago.  (Why is that?  Should it show a recent update date?)  However, the files that I updated do reflect the dates when I made the updates.  These include art files, an hhp, and htm, js, ldb, pss, cpd files.
To generate a pdf, I clicked Generate PDF.  I was not able to generate the PDF at first, but then, I enabled macros in Word 2007 (Trust Center Settings > Enable all macros...and clicked the checkbox, Trust access to the VBA project object model), and clicked Generate PDF.  At the end of the generation, I got this error in Word: Microsoft Office Word has encountered a problem and needs to close.  We are sorry for the inconvenience.  The info you were working on might be lost.  Word can try to recover it for you.  I closed the dialog and Word generated several blank documents.  Microsoft Office Diagnostics was run and found one problem and corrected it.  Despite the error message, a pdf was generated.  (If you could give me any insight on why I got the error messages, that could be helpful to know).
How do I generate a Word document?
Thank you!
Erin

Answer 1

Welcome to our community
Note that RoboHelp is capable of creating a variety of layouts. WebHelp, FlashHelp, AIR Help, Microsoft HTML Help, JavaHelp, Oracle Help, ePub and more.
Any of these layouts may be nominated as the Primary layout. So when you generate the Primary layout, you get whatever has been configured as the Primary layout.
Only certain actions will result in a change to the .XPJ file. The actions are indicative of major changes to the project. So I wouldn't fret the fact that the date time stamp wasn't updated.
Indeed the Printed Documentation Single Source Layout recipe is what you use to create PDF. Generally what happens is that RoboHelp creates a Microsoft Word document as an intermediate file type, then creates the PDF from that. As you might imagine, there are a host of things that can go wrong during the process. I might suggest that you first get a Word document to generate cleanly. Then once you do that, focus on PDF. I know that I typically gen a Word document and stop there. I just open Word and use Word to create the PDF.
If you look at the properties for the Printed Documentation Single Source Layout recipe (View > Pods > Single Source Layouts then right-click the Printed Documentation layout and choose Properties) you will see that PDF, Word or both are options at the top of the dialog.
Hopefully that gives you a nudge in the right direction.
My fellow Adobe Community Expert Peter Grainge has excellent info on Printed Documentation on his site at Grainge.org. Click the link below for that.
Click here to visit Peter's site
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7 or 8 moments from now - $24.95!
Adobe Certified RoboHelp HTML Training
SorcererStone Blog
RoboHelp eBooks