How do I generate redemption code for creative cloud?

how do I generate redemption code for creative cloud?

On October 27th 2014, you have purchased two CC (one complete &one photography) under the same Adobe ID. That is the reason you are being asked for a code because under one Adobe ID only one CC can be activated(twice).
Please contact Adobe Support or you can inbox me privately the CC order number  that you would like to cancel.
You can also check if the host file has Adobe entry or not as if Adobe entries are there then also CC can ask for serial number. You can check the host by the followinh method.
Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
So you need to login with your Adobe ID and password to activate the cloud membership.
Log out & log back in of the CC Desktop App.
In case it is not signing in successfully please try the following:
I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
   Windows:
   In windows 7 navigate to following location:
     /windows/system32/drivers/etc
   1. look out for "Hosts" file
   2. Open it with notepad
   3. Check if you have any entry for Adobe
   4. Remove the entries and try again launching any product from CC
  Mac:
   1. Please click on "Go" and navigate to /private/etc
   2. Open "hosts" file and check out for any entries for Adobe.com
   3. Remove the entries and save the file
   4.  try again launching any product from CC
  Please refer to Creative Cloud applications ask for serial number
Hope it helps you.
Regards
Rajshree
Cannot license Illustrator CC after buying subscription

Similar Messages

  • Unable to find redemption code for creative cloud

    I was running trial for illustrator and photoshop then decided to join adobe cloud membership.
    However, my softwares will asked for serial number even after i signed in
    I realised my problem was that I didn't activate my membership through redemption code.
    However, I just cannot find redemption code anywhere. It's not in my confirmation email or in recipe.
    I cannot find any support of guide anywhere in adobe website.
    I am very very disappointed at how difficult it is to use adobe creative cloud.
    I'm thinking of cancelling my order and downloading crack files now
    any help?

    Have you contacted Adobe Customer Service?
    This is a user -to-user forum, and this type of thing is much better handled by the people you actually bought the program from.

  • Am i the only one who when trying to enter the code for creative cloud activation ?

    I give up,i have been trying to activate a 3 month subscription for CS6 from Staples and every time i try the code it will not work.  I have used the chat live and spent about 3 hours already going nowhere.  I do not like talking on the phone to some help desk overseas and the only thing i think left to do is to return the junk.

    I tried all that and even took a picture of the numbers and blew them up so a blind person could read them and had 3 others read them off.  A simple way to fix the problem is get someone on Adobes staff to find a font that most people can read from whatever product the stick it to.
    John McDonough
    Date: Wed, 1 Aug 2012 18:33:58 -0600
    From: [email protected]
    To: [email protected]
    Subject: Am i the only one who when trying to enter the code for creative cloud activation ?
        Re: Am i the only one who when trying to enter the code for creative cloud activation ?
        created by David__B in Adobe Creative Cloud - View the full discussion
    Hey John,
    Not sure if it helps or not, but I know sometimes with codes like that its really hard to tell certain characters apart, O - like in Oscar versus 0 - number and number 1 versus lowercase L like in Lima.
    Might test entering it both ways if you have any suspect characters?
    -Dave
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  • I am moving to another continent. How should I register and pay for Creative Cloud?

    Hi. I am currently living in Korea, but I am going to move to Germany soon.
    Then I might also work in different country in Europe later.
    Then how should I make a registration for Creative Cloud, and how should I pay?
    Please help me.

    Hi Alfred,
    I would like to know the exact error message when you sign in, in the meanwhile please try the following steps assuming its Windows, let me know if its a MAC:
    1) Go to Start button>> Control panel>> Uninstall a program.
    2) Check if you see Browser safeguard there, if yes then uninstall it.
    3) Open Internet explorer>> Tools>> Internet options>> Connections>> Lan Settings>> and it should be like this.
    -Ankit

  • How could I redeem  a conversion code for Creative cloud?

    I bought Creative Cloud but I don't know how to unlock the Applications, please help me to unlock them.

    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
    -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Generate prov.xml for Creative Cloud. Return Code 27

    We're trying to follow this guide (Creative Cloud Help | Using Adobe Provisioning Toolkit Enterprise Edition) to serialize a package (or something). We're stuck on generating prov.xml. My best attempt at an entry is:
    C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities\APTEE>adobe_prtk.exe --tool=VolumeSerialize --generate --serial=xxxx-xxxx-xxxx-xxxx-xxxx-xxxx --regsuppress=ss --eulasuppress --locales=en_US --provfilepath=C:\Program Fil
    es (x86)\Common Files\Adobe\OOBE\PDApp\CCP
    It says half of this is optional, but I'm skeptical.
    Anyway, I'm getting return code 27. This indicates that it is unable to edit the prov.xml file specified. I didn't specify a prov.xml file, I'm trying to make one. The syntax I'm using differs from what I found on the page I linked, as that was giving me syntax errors. I lifted this off someone else's code. I've tried just about every variation I can think of. Any help would be appreciated.
    This is on Windows

    One of these links may help
    http://helpx.adobe.com/creative-cloud/packager.html
    http://forums.adobe.com/community/download_install_setup/creative_suite_enterprise_deploym ent

  • Finding product code for Creative Cloud subscription

    I purchased a Creative Cloud 1-year subscription as a student. I sent in proof of my student status but now they are asking for my product code. How do I find that? Thanks in advance.

    Thank you for your answer, May I know how long does it take to get my Redemption code after payment of purchased ?
    I have insert the screenshot for the prove of purchased for ref.
    [personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
    [This is an open forum, not Adobe support, please do not post personal information]

  • How to change  the Installation disk for Creative Cloud

    I have no space left in my c disk and i have an eternal usb ,how do i change the installation disk to it?

    Don't even try... a USB drive that can be unplugged and replugged is going to cause constant problems
    You need a new C drive and reinstall everything on the new drive

  • Cancellation of subscription for creative cloud

    How do i cancel my subscription for Creative Cloud??

    Hi there,
    Please contact customer support to cancel your subscription, click on Still need help? Contact us. to get the support options.
    ^Ani

  • HT4480 I have redemption codes for FCP from my university - how many machines can I install on?

    I have redemption codes for FCP from my university - how many machines can I install on?

    Do you have these codes because this will be your app? Or is this a "loan" from the school to install on your machine? Do you use your own Apple ID to redeem the code and install the app?
    If it is your app, then you may install it on as many Macs as you own or have in your control.

  • HT1725 I had an itunes redemption code for a movies and got the following message: "code redemption temporarily unavailable. Try again later." several times.  How do I get my movie?

    I had an itunes redemption code for a movie and got the following message, "code redemption temporarily unavailable. try again later."  How do I get my movie?

    Hi r.viel,
    I'm sorry to hear you are having issues with your redemption code.
    The following article should help you with this:
    iTunes Store: Invalid, inactive, or illegible codes
    If you're still unable to redeem your code after verifying the characters in the code, you'll need to contact iTunes Store Support for help. You'll need to provide a digital image of the front and back of the gift card as well as the sales receipt for the purchase of the gift card.
    Contacting iTunes Store Support
    Go to the iTunes support page and select your iTunes country.
    From the iTunes support page, choose Contact Support on the lower-left side of the page.
    Follow the instructions to get iTunes Store support assistance.
    I hope this information helps ....
    Have a great day!
    - Judy

  • I didn't get a redemption code when I signed up for Creative Cloud?!?!?

    I didn't get a redemption code when I signed up for Creative Cloud?!?!?

    Hi there,
    Your order for Creative Cloud Photography plan  has been completed. Please login to www.adobe.com to download your order.
    See help here to download the applications Creative Cloud Help | Install, update, or uninstall apps
    ^Ani

  • How do I change from an Online Creative Cloud Student and Teacher edition (one-year) to Adobe Creative Cloud for ETLA

    I received a redemption code for Adobe Creative Cloud for ETLA from my school and signed up with the redemption code but now it is saying that I  only have Online Creative Cloud Student and Teacher edition (one-year). What can I do to change it to the Adobe Creative Cloud for ETLA that I need for my college courses.

    I do not understand your issue, ETLA is just a educational form of CC, you have redeemed CC using redemption code on Jan 20, 2015, it valid for an year.
    Are you talking about how to use it offline as desktop app, then you can use the CC without internet for up-to 90 days, you need to log in once in 90 days to keep the CC active.
    Hope this answers your question.
    Regards
    Rajshree

  • How to find my redemption code?

    How to find my redemption code? I know the question was already raised but I didn't read any good answer right now... Is it so complicated to give THE solution?
    I choose the Adobe CC monthly subscription today, and I was very surpised to find difficulty to register my products... The problem is that when I ask "How to find the serial of the licence I bought?", it ask me "How did I get the Licence?" And when I answer by "Creative Cloud on-line subscription", it just send me back on the f*** beginning process (sorry but I'm angry) where it ask me this famous redemption code again... Does it make sense???
    I go round in circles since this morning... and I need to work with the software licence I bought. It's not just to play, it is my job!
    Is someone be abble to give me a REAL solution (and not the sterile answers that I have read before)?
    Thanks in advance for your answers. And sorry for the possible mistakes I did (french nationality).

    Also, what makes you think you need a redemption code?  If you purchased your subscription online through Adobe.com there may not be a redemption code.
    In the US, when I purchased the PS+LR bundle last year, once my payment was accepted, all I had to do was download, install, and log into the CC Desktop app from https://creative.adobe.com/products using the Adobe ID I used to purchase the products, and then I was offered PS and LR for download.
    And whenever I want to run either one of those products I just need to be logged into the CC Desktop app.

  • How can retrieve my redemption code?

    How can retreive my redemption code?

    Also, what makes you think you need a redemption code?  If you purchased your subscription online through Adobe.com there may not be a redemption code.
    In the US, when I purchased the PS+LR bundle last year, once my payment was accepted, all I had to do was download, install, and log into the CC Desktop app from https://creative.adobe.com/products using the Adobe ID I used to purchase the products, and then I was offered PS and LR for download.
    And whenever I want to run either one of those products I just need to be logged into the CC Desktop app.

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