How do I get a refund for my online purchase?

I bought a Mac Mini on the weekend and purchased Photoshop Elements 12 from the App Store as it was the only option. While looking for help, I found that in your website you have version 13 out. if I try to upgrade it costs 79 USD, so could you please let me know how can I get a credit for version 12, so I can buy 13?
Thanks,
JCM

You would need to contact the app store for a refund. There is usually a “report a problem” link on the original purchase receipt.
If they don’t have v13 available, tell them you would like to swap for the latest version directly from Adobe.

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Purchase of what? This is the Adobe Reader forum. A free software.

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FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
 Cheers, Tom

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FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
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http://tinyurl.com/7tscpa7
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http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

How can I get a refund for an unwanted app that I just purchased?

How can I get a refund for an unwanted app that I just purchased?

Click here and ask the iTunes Store staff for a refund. Consider whether or not you want to do this now carefully first; if they grant one, you'll need a very good reason to get another from them.
(111524)

How do I get a refund for my online purchase?

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