How do I get a refund on a bad app

Bought an App today for my iPhone and it doesn't do what I bought it for. Seems the description implied a feature that doesn't actually exist.
Anyone know how to get a refund from the App Store on a bad App?

There is a part of your e-Mail receipt marked 'report a problem'.   Report your problem and you will be advised what to do or what the App Store will do.

Similar Messages

  • How can I get a refund for an unwanted app that I just purchased?

    How can I get a refund for an unwanted app that I just purchased?

    Click here and ask the iTunes Store staff for a refund. Consider whether or not you want to do this now carefully first; if they grant one, you'll need a very good reason to get another from them.
    (111524)

  • How can I get a refund for an in app purchase I did not want?

    How can I get a refund for an in app purchase I did not want?
    The app took over $35 from my account and there is no way this was authorized.  Please advise on how I can recover these funds.

    They did the same thing to me on 12/24/11. Apple overcharged me 3 times my purchase amount and have caused my bank account to be overdrawn!
    I called my bank to make a statement of unauthorized charges AND filed a complaint with the FTC (Federal Trade Commission). Apple provided no way to contact a live rep and the email reps have been useless...so they left me no other option.
    I think they do this to their customers very often. It is extremely dishonest.
    I actually posted the above info on this discussion community earlier today...and Apple deleted it! If that isn't an admission of guilt, I don't know what is.
    But seriously...best of luck.

  • HT4009 How do I get A refund on an IPAD app that doesn't work ? Vendor says I have to go to Apple.

    How do I get A refund on an IPAD app that doesn't work ? Vendor says I have to go to Apple.

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • HT4009 How do I get my refund back from MLB app

    How do I get my refund back from MLB APP ?
    It was canceled the same day

    Contact the developer of the App.
    iTunes terms of service you agreed to are all sales are final.

  • HT4009 How do I get a refund on an in app purchase that I did not receive

    I would like an answer as to how I can get a refund on an in app purchase that I did not receive on the sims freeplay

    You can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT4009 How do I get a refund on an in-app purchase that shows up as a free app??

    How do I get a refund for an in-app purchase that shows up as a free app??

    The app may be free to download, but in-app purchases within them need to be paid for - there are a number of apps in the store which you can download for free but which then allow you to purchase extra features/items or to pay to unlock extra levels in games.
    You can try contacting iTunes support but they might not refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT4009 How do I get a refund on an in app purchase?

    How do I get a refund on an in app purchase? I tried going through the app company but they redirected me to Apple. Thanks.

    A refund may not be possible since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
    http://www.apple.com/support/itunes/contact.html
    It's possible they'll make an exception for you. An exception is more likely if the app is defective in some way or doesn't do what the developer advertised and the developer has been unable or unwilling to help you.
    Good luck.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • HT4009 How do I get a refund on an in app purchase that was never delivered?

    How do I get a refund on an in app purchase that was never delivered?

    If you haven't received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT4009 how do I get a refund on a in app purchase?

    How do I get a refund on an in app purchase?

    The Terms of Sale are "All Sales are Final."  However, you do have some recourse if the product is defective or if you made an error in selection.  Here's the link to App Store support: http://www.apple.com/support/mac/app-store/

  • HT4009 How do I get a refund for an In-App purchase that I didn't receive?

    Does anyone know how do I get a refund for an In-App purchase that I didn't receive?

    If the In-App is iGestA please contact me with email. I will give you a free code. The email is evaible on itunes store

  • TS1702 How do I get a refund for a in-app Purchase.

    Hi,
    My son was using my iPhone this morning and purchased some crystals for a game he was playing for $56.00. I didn't notice this until I checked my bank balance. How do I get a refund for the purchase? I have already restricted in-app purchases ... now I just want to get my money back.
    The order number was MHJ211TJ91, I think,  based on my iTunes Purchase History. The individual items don't have a number, so I can't tell.
    Thanks,
    Andrew

    Purchases are considered final but you can try the 'report a problem' link to contact iTunes Support (these are user-to-user forums) and see if they will refund or credit you : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT204266 how do i get a refund of an in app purchase my kid made without permission?

    can anyone tell me how to get a refund of an in app purchase made by my stepson without permission?

    You will have to contact iTunes Store support.
    iTunes Store - Contact Us
    If you have children using your device you really should set Restrictions especially for In-App purchases.
    Settings > General > Restrictions > Enable Restrictions > set passcode > comfirm passcode > Turn off In-App Purchases

  • HT4009 how do you get a refund for an in-app purchase?

    Our 6 year old just inadvertently purchased $100 of in-app purchases, how can we get a refund?  Any help is appreciated

    You can contact itunes support here to see if they can or will be able to help you.
    http://www.apple.com/support/itunes/contact/
    Also you need to go to settings, general, restrictions, and set the restrictions to prevent in app purchases, it will have a passcode on it .

  • TS1702 How do I get a refund for an in app purchase that was made accidentally?

    How do I get a refund to an itunes card for an in apppurchase that ws made accidentally

    Contatc support:
    http://www.apple.com/support/itunes/contact/

Maybe you are looking for

  • Re: Email account hacked

    Hi everyone, I'm new on here but I got the heads up on your discussion via a colleauge. I seem to have been having similar difficulties and have sent the following to the BT complaints department. Thought it might be of interest? On Tuesday of this w

  • My i pod touch is not recognized by i tunes. i have uninstalled and reinstalled i tunes as advised. the computer (vista) seems to think the i pod is a camera.

    my i pod touch is not recognized by i tunes. i have uninstalled and reinstalled i tunes as requested by i tunes. but still no luck.  my computer recognizes the i pod as a camera.  HELP

  • OIM: How to create a custom Resource with Form

    Hi - I'm integrating OIM and OAM and am trying to create a process through which users can request access to different Applications protected by OAM. Some of these apps require capture additional information from the user. I was thinking I would crea

  • Flash page scrollbar.

    Pleeeeeeaaaaaaseeeeeee Help! I have a flash movie which is taller than the browser window, but rather than it being scrolled by the browsers default scrollbar I want to create a scrollbar swf file which will control the scrolling of the movie within

  • Video ipod froze

    I purchased a movie from those online "movies to ipod" sites (buyimovies.com) and put it on my 80g video ipod. the movie worked fine as i would watch about a half hour each night before bed. one night, the screen went dark and the ipod froze. i tried