How do i get a refund on unwanted apps?

I bought a app thinking it was photoshop the for my Macbook Pro, but turns out it was a app that teaches you how to use Photoshop. I have no use for the app and wondering if i could get a refund for this app?

If you mean you purchased it by mistake... you can try and get a refund...
Contact the Mac App Store Customer Service:
http://www.apple.com/support/mac/app-store/contact.html?form=account
But it is clearly stated that all Sales are Final...

Similar Messages

  • How can I get a refund for unwanted app?

    My kids downloaded an extension of an app, made for kids, that cost $100. They thought it was free, until I got the bill. How can I get a refund for this and remove the app? This is wrong on so many levels, beginning with having a free app for kids luring them to a ridiculously priced one. Any help is appreciated.

    You posted in the Mac computer OS X Tiger 10.4 forum. You don't provide enough info. Was this an iPad app, iPhone app, an iPod app purchased from the iTunes store? Or an app purchased from another source?
    The remedy - don't give your kids the password and answer to security questions.
    If purchased from the iTunes store, there's a link on the invoice.
    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • How can I get a refund from an App that I bought?

    How can I get a refund from an app that I bought? I bought an app called Package for MS Office on the 8th of January and I also reported a problem and they have not got back to me with a response. It has been 3 weeks now and I am still waiting for a reply back. Very disappointed.

    I have now got an openoffice which I got from the internet. But the main thing is I paid £20.99 for this app and It is irriatting that the people who work for apple havent got back to me when I first reported a problem. I reported to them again and hoping that they will eventually get back to me.

  • TS1702 How do I get a refund for an app that did not work/deliver well at all?

    How do I get a refund for an app that did not work/deliver well at all?

    You may not get a refund, but you can try contacting itunes support and asking.
    Click Support at the top of the page, then click the link under Contact Apple Support.

  • How do I get a refund for an App that does not work correctly?

    How do I get a refund for a App (Express Newspapers)  that does not work correctly?

    How to report an issue with Your iTunes Store purchase

  • HT4009 How do I get a refund for in-App and i tune purchases made by a minor? I received an e-mail from Apple telling me what to do but I can not get it to work.

    How do I get a refund for in-App and i tune purchases made by a minor? I received an email from Apple with instructions but have not been able to get to a place where you make the request online.

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • TS1424 How do u get a refund when the app fails to work and the app knows it but keeps charging???

    How do I get a refund when an app fails and the company knows it but still charges you?

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • HT1904 My 4 yr old accidently made a purchase of 69.99 on iTunes. How can I get a refund of the app and uninstall

    My 4 yr old accidently made a purchase of 69.99 on iTunes. How can I get a refund of the app and uninstall

    Contact iTunes store support and request for a refund:
    http://www.apple.com/support/itunes/contact/
    They may also need your order numbers so it's best you get them ready.
    You can find your order numbers on your email receipts and in your Purchase History. If you need to review your Purchase History, follow the steps in this article:
    http://support.apple.com/kb/HT2727
    Hope this helps. =D

  • How do I get a refund for an app I purchased in error and never actually installed? downloaded fully

    How do I get a refund for an app I purchased in error and never actually installed?

    How to report an issue with Your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

  • HT4009 how do I get a refund on a app you do not want

    How do I get a refund on an app you do not want or did not mean to purchase.

    A refund may not be possible since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
    http://www.apple.com/support/itunes/contact.html
    It's possible they'll make an exception for you. An exception is more likely if the app is defective in some way or doesn't do what the developer advertised and the developer has been unable or unwilling to help you.
    Good luck.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • HT4009 How do I get a refund on an app purchase

    How do I get a refund on an app purchase???

    Contact the iTunes Store folks through Express Lane, they should be able to help you out.

  • How do I get a refund on an app I didn't want

    How do I get a refund on a app I did not want

    rhondafromnarragansett wrote:
    How do I get a refund on a app I did not want
    If you mean you purchased it by mistake... you can try and get a refund...
    Contact the Mac App Store Customer Service:
    http://www.apple.com/support/mac/app-store/contact.html?form=account
    But it is clearly stated that all Sales are Final...

  • How can I get a refund at the App Store when it isn't offered ?

    Perhaps the Apple attack dogs will like this post better.
    How do I get a refund for a costly app that, after requesting a refund, appears to not offer one? How does one know if an app meets one's needs unless you try it first?
    This seems so obvious, and yet, I am shocked that Apple does not offer a trial or refund opportunity if even for 24-48 hours.
    Is there another way to get a refund that I'm not aware of?

    I repeat, the Apple policy is that all sales are final and after an app has been bought and downloaded, there are no refunds. Period.
    The ONLY exception to the No Refund policy is if something freaky happens and you buy an app and between your purchase and attempt to download the app it is removed from the iTunes/MAS and is no longer available.
    PAYMENTS, TAXES, AND REFUND POLICY
    You agree that you will pay for all products you purchase through the Services, and that Apple may charge your payment method for any products purchased and for any additional amounts (including any taxes and late fees, as applicable) that may be accrued by or in connection with your Account. YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING APPLE WITH A VALID PAYMENT METHOD FOR PAYMENT OF ALL FEES. For details of how purchases are billed please visit http://support.apple.com/kb/HT5582.
    Your total price will include the price of the product plus any applicable sales tax; such sales tax is based on the bill-to address and the sales tax rate in effect at the time you download the product. We will charge tax only in states where digital goods are taxable.
    All sales and rentals of products are final.
    Prices for products offered via the Services may change at any time, and the Services do not provide price protection or refunds in the event of a price reduction or promotional offering.
    If a product becomes unavailable following a transaction but prior to download, your sole remedy is a refund. If technical problems prevent or unreasonably delay delivery of your product, your exclusive and sole remedy is either replacement or refund of the price paid, as determined by Apple.
    https://www.apple.com/legal/internet-services/itunes/us/terms.html
    If you have found a developer whose product you have purchased through the iTunes/MAS who will personally give you a refund, more power to you. That is beyond the scope of Apple's policy and between you and the developer only.
    It's time to stop beating a dead horse and move along.

  • How can I get a refund for an app?

    I bought an app a couple of days ago, then found it doesn't do what I thought it would. How can I get a refund?

    Thanks. It looks like I haven't received that receipt yet, but now I know what to do.

  • How do you get a refund for an app that was purchased through the new App Catalog for a WebOS app!

    Hi,
    I just purchased a Dictionary app from Palm's App Catalog, the product is listed as: English Dictionary and Thesarus by Ultralingua, Inc. and it was not something that was advertised correctly and hence is not something that I want.
    It costs a whopping $9.99 and if it was as advertised, it would have been worth the money but it is not.
    I've had Dictionaries on my Palm Devices so when I saw the first directory for the WebOs for use on Pre, I immediately got it.
    However, unlike my old Palm dictionaries, this dictionary requires you to have a network connection.  Something that is not useful for me.  I sometimes like to look up word while on the subway to work (I live in NYC) where this is no network connection.
    There was nothing in the description that said it 'required' a network connection, and considering that all of the dictionaries I have gotten in the past did not require a network connection, I assumed (since it didn't state anything) that I could use it off-line.
    Heck, since you are required to use this dictionary online, I might as well use google to lookup a word and that is free!
    So I believe I was tricked into getting this app, and I want a refund!
    And there doesn't seem to be a way to get a refund for an app that did not disclose it's requirements before I made my purchase.
    Thanks for you help in finding out how to get a refund when its needed!
    Rob
    Post relates to: Pre p100eww (Sprint)

    Palm does have the ability to remove apps remotely, that was added in the last update.
    I knew that would be Palm's response, but I earn you now, Palm better make sure they put a better description on these apps.  And in this case its Palm's fault for not disclosing that this app required network support in order to work.
    They should at least make that part of a feature description.
    This is the second app that I purchased that was not advertised correctly.  So I far I have spent good money on crap only because the descriptions did not contain the right info.
    I see the only solution is to make all apps have at least a one hour free trail, or whatever free trial you want.
    I and I'm sure I'm not alone can't keep purchasing stuff that either doesn't work as advertised or is misleading in the description.
    I mean really Palm, you approved a dictionary app that just does a google in the background and displays the definition.
    I can do that same thing by typing it on my Pre and hitting Google?
    I still feel cheated and ripped off.
    I signed up for Palm and WebOS because I wanted to give you a second chance but that love only goes so far.  I think Andriod will be in my life soon.  I can't stand by and let myself be taken advantage of.
    I just can't believe how angry and upset I AM over this.
    Rob

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