How do I get HP Color LaserJet 2840 printing with PS?

Hello everybody,
I just recently got an HP Color LaserJet 2840. I installed the lastest available driver package (downloaded from hp.com) on an MacBook 10.5.5. Printing in general works, but I cannot change printing parameters. When I try to select the item in the printing dialog, I get a struck trough entry telling me that "hpPostScriptPDE" could not be loaded because it seems to be damaged or the resource is unavailable.
Then it goes on telling me that the driver is not compatible with my system and that I should go get the latest. But there is no update. And running 10.5.6 has not improved the situation.
The package in question is here:
/Macintosh HD/Library/Printers/hp/PDEs/hpPostScriptPDE.plugin
I chmod (0775) and chown (root:admin) the whole plugin, I reinstalled everything, I ran diskutil, nothing seems to help.
Any idea is greatly appreciated!
Regards
Jim

Hello Jim,
Have you tried trashing the PDE plugin? Or better still, try trashing the contents of the ./Libary/Printers/hp folder and then install the latest driver you have. I have seen installers leave files (ie not update) when their version number is the same.
PaHu

Similar Messages

Does HP Color Laserjet 2840 work with Lion?

I am considering upgrading from Snow Leopard to Lion. Will my HP Color Laserjet 2840 work after the upgrade?

I don't know if you have sorted this but I posted this elsewhere on the Forum. I have my HP 2840 working fine in Lion. Occasionally the Director software fires up and can't find the printer so I just turn the printer off then on and everything works OK.
I got a reply from HP who said that they don't make the printer any more and so don't support it. It will only fax and print.
Here is my post:
Has anybody had the frustrating time that I have trying to get their precious HP LaserJet all-in-one scanner/fax/printer working under Lion?
I have spent ages looking over the net and on HP's own site and worked out that formally Apple and HP only support printing on these machines now. The so-called in-built functionality of Lion using Image Capture or Preview etc simply won't work with the HP2840: the HP2840 does not appear as a scanner.
Anyhow, I also found that the HP site does not sem to have the old drivers any more but fortunately I had them backed up in Time Machine so I found the old driver (LJMFP28x0OSX10.5Update-v8.2.dmg).
I tried just running install but it falls over quickly as the 'Start here" link is broken. So I dug around the package and found an install app calle Aio. I ran this and after what seemed ages of countless loops and after the installation program closed down every other app running (I've never seen apps closed so quickly but this may be a Lion thing) the Mac re-booted.
And hey presto! My scanner appears to be working. When it has finished I get the "HP Scan quit unexpectedly" window come up. But otherwise everything seems OK. I then ran the Mac software update and it (re-) installed the HP driver updates and the HP Director program still works and scanning is still available.
If anyone else needs the .dmg file let me know and I will uplaod it somewhere. I assume you can post here and I will be notified.
If someone knows more about this problem or can even get HP to do something better about the (lack of) support I'd be delighted to know.
Good luck!
KL

HP Color Laserjet 2840 prints patchy areas instead of solid black areas

I have a printer that's about 4-5 years old and LOVE it. However, recently it stopped printing solid black areas when I print artwork. When I print text only, there are no problems--only when I print artwork. It's got a new imaging drum and plenty of black ink. I don't have much money and can't afford a new one, so I'm wondering if anyone has any ideas what needs to be fixed. Thank you in advance!

Hi @kenlock153,
Welcome to the HP Forums!
To get your issue more exposure I would suggest posting it in the commercial forums since the HP Color LaserJet 2840 is a commercial product. You can do this at HP Enterprise Business Community.
The support page for your product may be helpful in the meantime:
HP Support Center.
I hope this helps!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Networking color laserjet 3800 printer with Windows 7 OS

I have a color laserjet 3800 that is networked in an office of 5 computers using Windows XP pro OS. I just purchased a HP pavilion Slimline Windows 7 64 bit OS computer. The networking and printer networking set up was a breeze until it came to connecting the 3800. I have downloaded the PCL 5, 6 and universal drivers. When I go to add printer as a network printer and choose the 3800 it gives an error of not being able to find a driver. I tried to manually find the driver but it does not find a match in PCL 5, 6 or universal driver. The link below clearly shows the 3800 to be compatible with windows 7, but I cannot get it work.
http://www.microsoft.com/windows/compatibility/windows-7/en-us/Details.aspx?type=Hardware&p=HP%20Col...
The network absolutely sees the printer and lets it be chosen but does not let it get installed on the windows 7 machine.
Thank you for any assistance.

Same Problem here. Does no one have a solution?

Color Laserjet 2605dn printer with printing envelopes correctly

I am having problems with my HP Color Laserjet computer which is not printing envelopes from the computer which has Windows 8.1 installed on it. It will print out letters just fine now, but had problems with that previously, using WordPerfect Suite. The printer is a Color Laserjet 2605dn, which is connected to my home network. The same problem seem to be happening on my mini laptop which is running Windows XP. I just fixed the printing problem on my windows 7 computer and had to print my envelopes using it. The HP Mini Laptop use to print out my envelopes just fine previously, but have the same problem. On the Pavillion Sleekbook, which is the newest I have the special print software from HP which lets me print paperwork where the others are not using it. I would appreciate any help with this problem. The setup isn't correct and the envelopes don't print out correctly like they did previously.

Hi semco72057,
I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/
I hope this helps.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

HP Color LaserJet 2840 Incompatible with MAC OS 10.6 Snow Leopard

The printer defaults to "pause" when attempting to print. Clicking "resume printing" does not unpause the printer. I spent one hour with Apple tech support yesterday with no resolution.
I removed the printer from System Prefs, then reinstalled, but that did not resolve the issue.
HP tech support advised designating "Generic PostScript Printer" in the Print Using box when then adding the printer, but it still defaults to "Pause" when attempting to print anything.
No problems with the Canon Pixma.
Advice would be much appreciated.
Message was edited by: biddymon

Upon upgrading to Snow Leopard, I could print but could not scan. Deleted all existing printers that pointed to my CLJ 2840. Uninstalling and then reinstalling the 10.5 drivers resulted in a dialog box that stated there was a problem installing /System/Library/Extensions/hpcolor_lj_2800series.kext
The printer was not automatically found, and could not be manually added via HP Setup Utility. I decided to fix the problem with the kernel extension (kext).
I opened a terminal and ran the command
sudo kextutil /System/Library/Extensions/hpcolor_lj_2800series.kext
which informed me that there were problems with the permissions on that kernel extension. I then ran the commands
cd /System/Library/Extensions
sudo chown -R root:wheel hpcolor_lj_2800series.kext
sudo chmod -R g-w,a-w hpcolor_lj_2800series.kext
and then rebooted and that seemed to do the trick.
The only thing that doesn't work now is the Fax fuctionality. the URL for the fax is set to "file:///dev/null", which doesn't seem productive at all. I'll post when I discover anything there.

HP Color Laserjet CP2025 printing with a 'shadow' effect

Hi All
My printer is printing some documents with a pink 'shadow' type effect on font (various different ones) and even an image I have inserted.
If I print a test page I don't get this, yet documents I have saved as a template and have been using since I got the printer have always been ok up until today.
My printer is only approx 4mths old. Toner levels are ok (half or over). I have turned off, re-calibrated, & also re-calibrated the colours but still a problem.
Any ideas?
I should add if I send the document/s to a different printer (an Officejet) I don't get this problem, but I prefer to print these on the Laserjet due to quality

Thanks Steve
I've had a look at the Manual and it refers me to using the HP ToolboxFX - this I don't have on my computer.
I am running WIndows 7 and the cd that came with the printer wouldn't install.
I am trying to find this HP ToolboxFX on HP's ite but no luck and as for trying to contact them, I have to jump so many hoops only to find they don't have my model on their list before you can send them an email grrrr
Anybody able to send me a link for this HPToolboxFX? I presume it should be available??

How do I get my Macbook Pro to print with HP Officejet 7500a Wide Format printer

My Macbook Pro (Retina Display) seems to have a problem to print with the HP Officejet 7500a - Wide Format printer - Is it the OS X 10.10.2 causing the problem. It works when connected to the USB cable - but wireless print is a problem.

let's see-on printer control panel, you've pressed the right arrow, then "network" then "wireless" then "wireless setup wizard" then OK,
and the wireless capability has been turned on, yes? (I didn't know you could turn it off) -either press the wireless button, or press setup on the printer's control panel, then wireless menu, then touch "On". A blue light should be lit up.
Failing that, restart the wireless components-turn off router, then printer, then turn on router and then turn on printer. dunno what else to suggest
apparently, you can do a wireless test from the printer-right arrow, then network, then wireless, then wireless network test.. .
also see if there are any updates for your printer-there has been a firmware update for this printer from 2012-try that, there is also a software update for 10.10 apparently it adds direct wireless printing...
JB

HP Color LaserJet 2840 -- reinstalling driver -- HP Setup Assistant failing

Hello! Any tips on how to get my MacBook Pro to identify my HP Color LaserJet 2840 printer? I'm trying to reinstall the driver, but in the HP Setup Assistant, the printer doesn't show up.
I tested the same printer and USB cable on my older iBook, and everything works just fine. The printer is an all-in-one device, and it works just fine as a standalone copier.
On my MacBook, everything worked great two days ago, but I tried to print today and got a message "printer not responding" in the print queue. I tried to troubleshoot to no avail:
-- Turned printer and computer off an on several times.
-- Ran disk warrior, rebuilt directories and repaired permissions. Still notta.
-- Then uninstalled the HP 2840 print driver, downloaded new ones, tried to reinstall, but the printer isn't showing up in the HP Setup Assistant.
-- In Printer Setup Utility, ran Reset Printing System.
-- Again tried to run HP Setup Assistant, but still the printer isn't showing up in the list for installation.
Any tips would be much appreciated! Thanks!

Hi BDAqua -- Thanks for the tip. Should have thought of that. Apparently my USB ports aren't working. Tested a memory stick and my iPod, and neither device shows up on the desktop. My firewire does seem to work -- just backed up everything on an external hard drive.
The profiler shows these USB devices:
-- USB Bus / IR Receiver
-- USB Bus
-- USB Bus / Bluetooth Host Controller
-- USB Bus / Apple Internal Keyboard/Trackpad
-- USB High-Speed Bus
Thanks again. My next step is to call AppleCare.

Cannot scan from HP Color Laserjet 2840 All In One Any Ideas?

I have a Mac Book Pro with OS 10.5.8 on it. I recently had my MAC in for service and a full reinstall of the OS was necessary. I was hoping that once I reinstalled the OS and other programs that everything would work. Apparently I was wrong. I could get my HP Color LaserJet 2840 printer working, however I was unable to get the scanning feature to work to scan documents into a folder on my computer. I tried uninstalling and re-installing to no avail. I looked inside the HP Director program and it showed that no Scanner or Utilities could be accessed. They were greyed out. Everything in HP Director was greyed out. I took a look at the connections on the printer, restarted the printer a couple times, nothing worked. My printer is connected through my network. I am unsure what to try next. Any ideas?

Have you installed this driver?
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en &cc=us&prodTypeId=18972&prodSeriesId=445194&prodNameId=445197&swEnvOID=219&swLan g=8&mode=2&taskId=135&swItem=ly-58934-1

HP Color LaserJet 2840 Email Address

I am trying to setup eprinting with Google Cloud Print Pro on my Samsung Galaxy Note 4 android and I need an email address for my HP Color LaserJet 2840 printer. Thank you.

Hi,
It is not an ePrint printer therefore it does not have an email address:
http://support.hp.com/us-en/document/c02814760#N4001
(Must be yes on the first col).
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Paper jam in color laserjet 2840. broken paper removed, error paperdraw stays in display. Windows 7

I had a paper jam in my HP Color LaserJet 2840 printer. I removed the broken paper. Then it hapenned again.
Removed the broken paper for the second time and now the error about the paper draw stays in the display.
Also when I restart the computer os turn off the printer. I also looked in the inside of the printer but I can't see anything.
This question was solved.
View Solution.

The troubleshooting page here may help.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP Color LaserJet 2840 misidentified as 2830

Hello, Everyone
We were having problems with our HP Color LaserJet 2840 so I took it to a local computer store for repair. (The problems were that the printer was squeaking really bad, and tray 2 had ceased working...) So, I got it back from the shop, and those problems still persist... But that is a different issue, to be taken up with the store I had it "repaired" at...
Here is my new problem: I plugged the USB cable back into the printer and put the power cord back where it belonged. Interestingly, Windows XP decided to not only detect it as a new piece of hardware, but it insisted on detecting it as a HP Color LaserJet 2830. Again, we have a "2840", not a "2830"
I do not know what the difference is between the two models, I just know that Windows XP has never detected this printer as a "2830" before. I then proceeded to delete all the printers and then re-install the appropriate driver. Unfortunately, the install failed. Which, again, has never happened to me before with this printer. I halfway suspect that if I could get Windows XP to detect this printer as a "2840",which it IS, instead of a "2830", which it is NOT, that perhaps the driver install might work. But that is sheer opinion
One reasonable question that you might have is "Are you sure that they gave you YOUR printer back?" All I know for sure right now is that the model number printed right on the top of the unit says "2840", not "2830" There was at least one note that someone from our Church taped to the printer. I will look for that the next time I see the printer...
So, I have two real questions:
1. Had this problem ever happened before, and what might be the cause?
2. And, the BIG QUESTION: How do I get Windows XP to understand that this is a 2840 and not a 2830?
Thank you for your help
Steven P. Ulrick
This question was solved.
View Solution.

The cable for your card reader has been knocked lose - if you pop the side cover off you can put the cable back on. If the cable is firmly attached, then the card reader has died. There was supposed to be a 2830 released that had the fax but no card reader but at some point they canceled that decision. However the firmware was written for all 3 models, so when the printer sees a fax but no card reader it reports itself as a 2830.
The squeaking carousel and not pulling from tray 2 means it needs servicing by a genuinely trained HP tech on that particular model. Tray 2 should be easy enough to fix, but the carousel may need to be realigned and that is not an easy job. You may have to call around or go out of your way, but find a service center that is certified in this model printer.
I've worked on this models myself for a couple years - if you think one squeaking carousel is bad, try listening to 4 or 5 of them all at the same time!!!
insert signature here

Acrobat 9.0 Scan From HP Color LaserJet 2840 Sheet Feeder

Running Windows 7 32-bit on HP computer and HP Color LaserJet 2840 all-in-one.
Attempting to scan from sheet feeder and getting pages clipped at bottom. Windows Scanner program works correctly.
The Acrobat 9.0 Pro scanner setup (WIA, not TWAIN) only allows me to select "automatic" paper size - no other paper size options are presented. Acrobat was recently reinstalled; all software is updated to current revision levels.
Any ideas?

Experiencing the same issue. Mac OS X 10.8.5, HP Easy Start Version 1.1.1 (33) Correctly identifies my HP product, searches for and suggests the appropriate drivers (I'm assuming), and fails when clicking Install. Dialog box says the same exact message as the previous post. Network is obviously working. Can we get direct links to these driver downloads? Essential Software version 4.0.0.32HP Scan version 4.7.0.46 Can't find them anywhere on the HP site. Thanks.

HP Color LaserJet 2840 driver missing scanner option

http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/How-to-load-the-scanner-driver-for-HP-...
Dear Experts
I have installed a HP Color LaserJet 2840 on windows 7 OS (I am not sure if it supported OS or not ) that was given to me by a friend.
It is a network printer but the driver that I had installed ( downloaded from HP website ) doesn’t have a scan utility that can be used by any PC connected to my home network.
What I am doing right now I connected the printer using a USB cable and I am using “Windows Fax and Scan ” option to do scan.
Printing no problem all PCs are able to print
Any suggestion how can I overcome this issue ?
Thanks

Hello zillah2004,
I understand your concerns. Unfortunately, for this type of printer, I need to direct you to our Enterprise Business Community Forums. This will be the right section to troubleshoot this issue. Good luck.
I worked on behalf of HP.

How do I get HP Color LaserJet 2840 printing with PS?

Similar Messages

Maybe you are looking for