How do I get Image Capture to recognize my iPhone so I can transfer videos to my MacBook ?

I cannot delete my old email from my Apple Discussions Profile.
I have an iPhone that is not letting me transfer videos I take with the Camera App onto my MacBook Air.
My photos transfer fine but the videos don't transfer at all.
I have tried Image Capture too and this does not even recognize my iPhone.
I have tried different USB cables and still no luck.
Even though one workaround is emailing videos to myself from my iPhone
this is not ideal because it compresses the files - thus losing video quality - and
it is super time-consuming because I have long videos that I need to break up into smaller clips
in my emails and I have almost 200 videos in all.
I think I have iPhone 5 but I don't know how to confirm.
Please advise.
Many thanks
<Email Edited By Host>

In Image Capture, a network printer / scanner will appear under "Shared". If it is hidden, a number will appear adjacent to it, representing the number of hidden devices.
If it still does not appear, try resetting the printing system: Mac OS X: How to reset the printing system
After you do that you will need to add the device again according to the instructions here:
OS X Mavericks: Set up a printer
Follow the instructions below Add a network printer
Also read:
Troubleshooting printer issues in OS X

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