How do I get my contacts back on my phone I update it now they are missing

I just lost all contacts. I tried the backups but as soon as restore was completed, it would lose notes again. I disconnected after recover but still no notes.
Out of desperation, as I have all my passwords etc on it (yes, I know) but I trusted the iTunes backup system. I looked on the net and found a recovery company called Wondershare, Dr Phone. I tested it and there it all was, but it has now cost me $69 to purchase key number to download my info.
All contacts info and everything else is available. It saves it in a file which you open.
Now I have to type it all in again. I will keep manual backups now as well as using Dropbox from now on. Nightmare. I hope this helps you all.
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