How do I get my HP Photosmart C6280 All-In-One to scan?

I have updated to Mac OS 10.9 the driver for my HP Photosmart C6280 All-In-One, but the scanner function no longer works. The Apple update list shows the update was performed on October 30.
The printer does not show up in the list of printers as a "Bonjour" printer, as the instructions from HP's website indicate it should.

Hi there,
I understand you're having issues printing/scanning with your Photosmart C6280 since upgrading the 10.9 on your Mac. I would like to help you with this as best I can.
The reason your having issues is because the HP software you're using is not designed for the 10.9 operating system. The last full software package HP released for the Photosmart C6280 was for 10.6, so the best option at this point would be to use the in operating system drivers.
To get everything to work properly again, I'm going to link you to how to completely remove the HP software so you can use the Apple software as Sunshyn2005 has described in her post. Once you follow those steps to begin using the Apple software you may not know how to scan using the Apple software and you can learn 3 different ways to do so.
I hope this helps, have a great weekend!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
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**MissTeriLynn**
I work on behalf of HP

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Depending on when that printer was released, the installation disc might not include the right drivers for Windows 8. Try going to the software and driver downloads page for your model, select your specific model and operating system, and download the correct software and drivers from there.
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Need driver for HP Photosmart C6280 All-in-One priner

I was given a HP Photosmart C6280 printer but the person did not have the disc that came with it to install the driver. I am technologically disinclined and have no clue what to do. Can someone please tell me where to find a driver for this printer and how to install it? I have tried to use a driver on some other websites, but they want a credit card and quite frankly, I don't trust them.
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This question was solved.
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SWelch,
I am more then happy to help you with getting the software for your printer. If you follow the link below, it will lead you to your printers website.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=3194498&task=&
I hope this helps.
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Macos 10.9 Mavericks and photosmart c6280 all in one

Hi all,
my problem is that, following the installation procedure for ethernet-connected c6280 on Macos 10.9 Mavericks, the scanner part is not enabled. The printer is working but the scanner is not recognized. So there is no "scanner" tab in the printer/scanner control panel and no "scan" button enabled in any application.
This happen on a clean (from scratch) installation of Mavericks (italian language). I followed the MacOS software update procedure that found no update available.
Starting the same Mac from an old HD with Mavericks updated from previous Macos version with old installation of hp driver everything is working fine, scanning via ethernet included (obviously with same printer).
Regards

Welcome to the forums matteoc!
I noticed your post about the scanning concern you have with your Photosmart C6280 and Mavericks. I will gladly help you with this situation.
There is actually no full feature driver available that includes the scanning portion of the software with this model of printer on 10.9, which is most likely why you see the scanner part not enabled.
OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
However, there is some good news. There are work around options for you to still scan with your 10.9! I would like for you to click on the "How to Scan" link below and scroll down to the bottom of the page. You will see your 3 options for scanning there.
How to Scan: OS X v10.9
I hope my post was informational!
Enjoy your day
R a i n b o w 7000I work on behalf of HP
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Photosmart C6280 All-in-One Printer Will not acquire IP Address

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Name                                              Type                                                 Status
Eth0                                                 Wired(802.3)                                 Disconnected
IP Status
Name                                             Type                                                 Addr.    Source
Eth0                                               Wired (802.3)                                  Disconnected
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Wired (802.3) Adapter Information Detail
     Configuration
Enabled at power on:    yes                                                                                            Link Config: Auto Link Speed
Auto Crossover: On                                                                                                         Auto of Manual IP Address : Manual
Manual IP Addressees: 192.168.1.12                                                                            Manual Subnet Mask: 255.255.0
Manual Default Gateway: 192.168.x.x                                                                         Auto or Manual DNS Server: Manual
Manual Primary DNS Server: none                                                                                 Manual Secondary DNS Server: none
---------Status---------------------------------------------------------------------------------------------------------
Adaptor Name: Eth0                                                                                                         Adaptor State : Inactive
Adaptor Connection Active: False                                                                                 Adaptor MAC Address: 00:21:xx:xx:xx:xx
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In HP Digital imaging monitor: Went to Help>Check for updates Update file CIT248813-HPU-REDBOX-v4.exe downloads, but after it looks like its installing, I then get the following error message :Critical Update to HP Product Assistant Failed. Where do I get the file and download it by itself, to then try and load it outside of HP Digital imaging monitor?
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=================
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http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&product=3194498
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====================
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Step 2: Disable antivirus and firewall
===========================
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Disable Anti-virus:
=================
1. Look at the very bottom right corner of the screen.
2. You should see several icons.
3. Place the mouse pointer on each icon to see if a strip of text pops
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Disable the fire wall
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Step 3:
=====
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still having this issue. Can anyone offer any advice? Where is the actual file on my PC? Why won't this load?

HP Photosmart C6280 All-in-one

I have tried everything to get my printer working again....and can't seem to do it. So I could use your HELP. When I try to print, it reads add paper. I have plenty of paper in the tray. I have totally unplugged it for days and have restarted the PC. When I have the 4 x 6 photo paper in the tray it prints on that. I'm looking for it to print on the legal size paper.
THANKS FOR THE HELP!!!!
Roberta

Hello,
The carriage jam can also occur due to paper Jam near carriage area.
Please click HERE to access the steps that should resolve the issue .
Regards,
Jabzi
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Although I am an HP employee, I am speaking for myself and not for HP.

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007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

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This question was solved.
View Solution.

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How do I get my HP Photosmart C6280 All-In-One to scan?

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