How do I get my money back from an app that won't work

How do I get my money back? I bought an app upgrade and it doesn't work I spent a good amount on it and I want it back!!! Every time I call apple I get the run around from them!!!!!

Contact the developer.

Similar Messages

  • How can I get my money back from an app

    How do I get my money back from an app tht my daughter accidentally bought.

    All sales are final.
    You can try contacting itunes support and asking for an exception.
    Click Contact Us at the bottom of this page

  • TS1424 how do i get my money back for an app that just does not work

    could anyone tell me how do i get my money back, i got an app from the store and it just keeps going to the Error 404 page.

    You've visited the developer's website and tried contacting them (there should be a link on the app's description page in the store) ? If you have and you haven't got anywhere with them the you can try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link.

  • How do i get my money back from a game that i didn't want to use it on

    game called clash of the clans and i am to young to be useing it but .

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • How do you get your money back from the app store

    I bought madden 12 from the app store on my iPad 1 and I pick the teams then it crashes

    You don't.
    Per terms of the store all sales are final.
    What troubleshooting steps have you performed?

  • How do you get your money back from a charge you never even made on the app store?

    How do you get your money back from a charge you never even made on the app store?

    Contact iTunes.
    How to report an issue with Your iTunes Store purchase

  • TS4009 How do I get my money back from an iCluod storage plan upgrade that I don't want?

    How do I get my money back from an iCluod storage plan upgrade that I don't want?

    You can cancel an iCloud storage upgrade within 15 days of buying:
    Apple have made this as difficult as possible. However two posters have managed to achieve this. Elizellen was able to use Express Lane to get a refund:
    https://discussions.apple.com/message/19323996#19323996
    However if you use Express Lane may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.  julia22 managed to find a way round that by phoning them - please see this post:
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
    If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
    http://help.apple.com/icloud/#mmd602084a
    and expand 'Downgrade your storage for the next plan year'.

  • HT204088 how do I get my money back from an apllication I did't buy?

    How do I get my money back from an aplication I didn't buy?

    Try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HOW DO i GET MY MONEY BACK FROM A TV SHOW THAT WON'T PLAY!!!

    How do I get my money back from a tv show that is downloaded and paid for but WILL NOT PLAY.  It skips through entire episode in 20 SECONDS!  I WOULD APPRECIATE AN ANSWER.

    I am waiting for an answer! This is ridiculous!

  • I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??, I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??

    I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??, I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??

    Assuming you bought the song at the iTunes Store, you can go here
    http://www.apple.com/support/itunes/
    and follow one of the "paths" to get what you need or to an Apple customer support employee.  One path is to click Contact Support at the bottom of the list of choices, and use the Express Lane.
    The iTunes app also has a way to report a problem with a purchase.  Select iTunes Store in the sidebar (of the iTunes window).  Toward the upper right corner, click on your Apple ID.  This gets you to your Account Information screen.  Find Purchase History and click See All.  On that screen, you can select a specific purchase with that problem, and Report a Problem.
    If you want to try to figure out WHY that song does not play on your iPod shuffle, please post back...

  • HT2534 I was charged for songs on my credit card but I had an iTunes card and they deducted from that too so I was double charged .  How do I get my money back from iTunes

    I was charged for some songs that I purchased but I had an iTunes card and they deducted that too how do I get my money back from itunes

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • How do I get my money back on a movie that didn't download

    How so I get my money back on a movie that I downloaded from itunes

    I would suggest that you contact iTunes Customer Support.
    http://www.apple.com/support/itunes/contact/

  • How do I get my money back?   This app doesn't do what I need.

    How do I get my money back? 
    This app (Apple Remote Desktop) doesn't do what I need.   I only need screen sharing with one user. 
    Installation and setup of ADR was so complex that I was forced to find a simpler workaround. 
    I found that a substitute function (75 percent of what I need) is built into Skype.   It's a pain, but it works. 
    I'd want to get my money back for this expensive Apple Remote Desktop.    I never got the software to work, not even once. 
    I can't find anywhere that the App Store gives any sort of money-back guarantee. 

    Hi,
    Actually I'm sure it says all sales are final - i.e. Tough....
    Unless you can prove that the product description was flawed in which case you can rely on your contries consumer laws.
    Regards,
    Shawn

  • HT1977 How do i get my money back for an app if it doesn't work?

    How do i get my money back for an app if it doesn't work?

    With every purchase you'll receive an email confirmatiom. There is a link: "Report Problem". Use it.

  • How do I get my money back for an App I bought yesterday that has crashed?

    How do I get my money back for an App I bought yesterday that has crashed?

    Where did you buy this app?  If it was a Mac App Store app, which one was it?  If it was a third party app you will have to approach the developer and / or the seller.

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