How do I get my pc to recignize my 3gs iphone when I plug in the USB to sync and backup

When I plug the USB into my pc and 3gs Iphone itunes does not recognize it as being plugged in.  I have no trouble with my Ipad.  I have tried different USB ports. The most current version of Itunes is being used.  What can I to do sync and backup my phone?

Hi,
See here for Device not recognised
http://support.apple.com/kb/TS1538

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