How do I get the sound to work?

I can't get the sound to work on my Mac, even after going into System Preferences. It is brand new so this is very disappointing. Can anyone help?

Hi,
Can you post back with the following.
1.  The full Model No. and Product No. of the notebook - see Here for a further explanation.
2.  The full version of the operating system you are using ( ie Windows 7 32bit ).
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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