How do I redeem my digital copy when my new mac doesn't have a disc drive?

I just bought a dvd with digital copy but my Mac doesn't have a disc drive. I have the redemption code but can't load the disc to redeem it like it asks. TIA

You need to purchase an external CD/DVD drive which can read/write to/from the media and is compatible with a computer. I don't own a PS3, but from what I just saw on their website, I don't believe that would be compatible.

Similar Messages

  • New iMac doesn't have a disc drive - I need to download a copy of my software.

    I have a purchased license of the Adobe CS5 Design Premium. My laptop was stolen, and I recently purchased a new iMac which does not have a disc drive.
    I have my serial number for the software. Is it possible to download a copy of the software and install it?
    Thanks,

    CS5 downloads - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

  • How can I install my copy of PSE on my netbook which doesn't have a disc drive?

    How can I installl my copy of PSE on my netbook which doesn't have a disc drive?

    Another user just asked this same question.  Please see the response at http://forums.adobe.com/thread/1041098.

  • How do I download photoshop from a cd if my computer doesn't have a cd drive

    I bought both Lightroom and Photoshop last year. Due to recent computer issues I had to upgrade so that I could work on my photos easier. The only problem with this is that my computer doesn't have a disc drive and I don't know how to download my products.

    why not purchase a usb cd or dvd external drive? would imagine they are cheap enough, think you would need dvd for photoshop to install. many computers today dont have cd or dvd drives as it seems cloud software or downloadable installs are the current and the future - personally would prefer a usb flash drive with the software on but it seems now they are not such secure devices and can seemingly be empty yet have nasties that install or do things when inserted.

  • How do I reinstall Adobe Creative Suite on my iMac that doesn't have a CD drive?

    How do I reinstall Adobe Creative Suite on my iMac that doesn't have a CD drive?
    I had to wipe my hard drive including my apps and I don't know how to reinstall my adobe software.
    Please help

    Download and Installation Help -
    https://helpx.adobe.com/download-install.html
    You will need your serial number.  If you have the discs you should be all set.  If not, then you should be able to find it thru your Adobe account online if you registered the software previously.
    You might want to contact Adobe Support thru chat before you activate the new installation if you would like to free up the activation that might have been left in limbo.
    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • How can I install Adobe PSE9 from my old computer to my new computer that doesn't have a disc drive?

    Recently purchased a new PC with Windows 8 and doesn't have a disc drive. How do I install my Adobe PSE9 from my old computer to my new computer?
    Thanks!

    You do not install it from the older machine to the newer one.  You just install it on the newer one, and if you prefer to you can deactivate it on the older one, though you are not required to since you are allowed to have the software activated on two machines.
    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
    Photoshop/Premiere Elements 9:
    http://prodesigntools.com/photoshop-elements-9-premiere-elements-9-direct-download-links.h tml

  • I bought Adobe Suite 4 on disc and I have a serial number but my new laptop doesn't have a CD drive. How do I install Photoshop CS4?

    I bought Adobe Suite 4 on disc and I have a serial number but my new laptop doesn't have a CD drive. How do I install Photoshop CS4?

    Download from Download CS4 products
    Install then enter your serial number.

  • My new mac does not have a CD drive. How do I install CS4?

    My new mac does not have a CD drive. How do I install CS4? I have the serial number, etc. But my old mac is too out-dated to migrate the info.

    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.5 (win), 5.5 (mac) | 5.4 (win), 5.4 (mac) | 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I purchased a CS6 Design Standard disc and my MacBook Air doesn't have a disc drive. How do I download CS6 to my MacBook?

    I purchased a CS6 Design Standard disc and my MacBook Air doesn't have a disc drive. How do I download CS6 to my MacBook?

    Download the installer from Adobe Download CS6 products
    Install then enter your serial number.

  • How do I install Photoshop Elements 10 on my new mac that doesn't have a disc drive?

    Help!  I have an old imac that has Photoshop Elements 10 installed on it.  I bought a new imac that does not have a disc drive.  How do I uninstall/reinstall on my new computer???  Is there a way besides having to purchase a disc drive?

    John
    Thank you for working this through with me.
    Okay, so I'm going to describe the step-by-step following of the instructions [which I thought I had done before ]. If you see where I'm making an error can you point it out to me.
    1. I clicked on the link in your post of May 13 which took me to a page called "Direct Download Links for Adobe Photoshop/Premier Elements 10". I have basic Elements, not Premier and I need to get PSE 10 onto a Mac, which the site says I will only need a "single .dmg file for each program".  Then I
    2. logged in to the Adobe account ( required by instructions ) set up when I bought the disc version last August.
    3. I turned "cookie control" to accept all; having a Mac I have no antivirus software nor any firewalls
    4. I "clicked here to visit this page" in the instructions .........BUT ............ that took me to a PSE 11 download page, not 10
    5. That dropped a .dmg called "AdobeDownloadAssistant.dmg" into my downloads box.
    6. I opened the .dmg file, which took me to a window with an "Install Adobe Download Assistant" folder icon which
    7. I opened. I was asked if I wanted to download it from the internet; I clicked "Open"
    8. Another window opened; its message said "The same version of the application you opened already exists on this system. Would
         you like to run the version already installed?".
         A. Because I used the same Adobe i.d. when I tried the download on the Air as I used when I created the Adobe account on the
         MacBookPro I wondered if Adobe thinks the PSE10 on my older MacBookPro is on the newer Air. I did check the Applications
         listed in the Air's Finder and PSE 10 was not there although I had tried to install it earlier today before my first post on this matter
         in this forum.
         B. Given the above, I clicked on a "Run Now" option in the window mentioned in the first line of # 8 here and it
    9.  Took me to a Adobe Download Assistant window with a message "Make the most of your trial " referring apparently to 11
         when what I want to put onto the Air is the 10 I bought last August. I did check the registration on Adobe's site of the purchase
         of 10 last August and it showed everything correctly, including "mul" which I took to mean I could put it on multiple laptops.
         Maybe !
    10. I was aksed in that box to choose my level of familiarity with photo editing software and I chose the middle one.
    11. I also noticed in the bottom third of that box a blue download bar which got "stuck" at about 2/3 done. The yellow triangle with
         an exclamation point inside was followed by this message : "Error downloading this product (Error 109). Check you network
         connection or destination disk. You can also uses the "Reset product download" button.  My network connection was full bars
         the whole time.
         Given that there was an error message - that the download was not complete - that explains my surprise in # 8 above that
         "the download already exists........". That can't be given the error message I quoted in # 11.
    12. There is/was no "Reset download button" to be seen so I cllcked on an 'x' by it and it closed the stalled download bar.
    And, after all this voluminous [sorry] activity that's where I'm stuck.
    No PSE 10 on the Air
    Can't d/l a trial of 11, even if I wanted to.
    Extremely frustrating.
    Adboe's website does not appear to offer any contact with an Adobe person to solve this other than paying $39, which does not seem right.
    Bob

  • How to install Elements8 (on disc) on new Mac Book Pro with no disc drive?

    How can I install Elements 8 (on disc) on my new Mac Book Pro with no disch drive?

    Copy the contents of the Elements 8 in a pen drive(from a Mac that has the capability) and then copy the contents to your disk(on the new machine i.e. Mac book Pro) and run the installer. If this is not possible you can download the installer directly from here.
    Thanks
    Nikhil

  • HT1539 How do I redeem my Digital Copy if I have a Retina Macbook Pro with no DVD drive?  Apple should have fixed this by now!

    I have a Retina Macbook Pro, but iTunes is asking me to insert a disc.  Well, I can't.  Why has Apple not fixed this.  I want to enter my code and get my movie.

    I know that this isn't a real solution for your computer, but the digital copy is tied to your Apple ID. So if you have another Mac, you can redeem it on that Mac, then download the movie to your Retina MBP (Movies in the Cloud FTW).
    If you don't own another Mac yourself, find a friend's computer, log out of his iTunes (or make a new user account), log into your Apple ID within iTunes, Authorize iTunes, then insert the DVD and redeem it. I redeemed Skyfall & Frankenweenie from an iMac at work just to see if it works, which it does. Heck, I don't think they even need a Mac, a PC running iTunes should work!

  • How do I set up family sharing when one family member doesn't have an apple id but is currently using mine?

    I am trying to set up family sharing for my wife and me. I have a Macbook pro (running OS X Yosemite 10.10.1) and an iPhone 6. My wife has an iPad 2 and an iPhone 4s. All software is up to date. Currently we have one Apple ID which has both of our email addresses. Do I need to delete one of the email addresses and open up a new apple account with that email address? Will we lose anything if we do that?

    Hi jas717,
    Welcome to the Apple Support Communities!
    Because there are only two of you, the solution that I may recommend for sharing content would be to use one Apple ID (the one you already have) for iTunes and App Store purchases between both of you. This will allow the both of you have access to the same purchased content. If you would like to have different Contacts, Calendars, etc., you can create a second Apple ID for use with iCloud. This will allow you both to have separate iCloud information but still have access to all purchased content from iTunes and the App Store.
    Set up your Apple ID for iCloud and iTunes - Apple Support
    Use one Apple ID for iCloud and a different Apple ID for Store purchases
    You can use different Apple IDs for iCloud and Store purchases and still get all of the benefits of iCloud.
    iPhone, iPad, or iPod touch
    When you first set up your device with iOS 5 or later, enter the Apple ID you want to use with iCloud. If you skipped the setup assistant, sign in to Settings > iCloud and enter the Apple ID you’d like to use with iCloud.
    In Settings > iTunes and App Stores, sign in with the Apple ID you want to use for Store purchases. You might need to sign out first to change the Apple ID.
    If I have misunderstood the situation or you are still curious about Family Sharing, please refer to the attached article for information on how to set up and use Family Sharing.
    Start or join a family group using Family Sharing - Apple Support
    Have a great day,
    Joe

  • I purchased Adobe Acrobat 8 Standard a few years ago. My new PC doesn't have a CD drive, how can I download online?

    Any help?

    Hey Davidd40328659,
    Acrobat 8 Standard isn't available on Adobe's official website. I would recommend you to upgrade to our Latest Adobe Acrobat XI version for a better user experience and enhanced utility features.
    By the way, If your old PC has a CD drive, and you have that old DVD of Acrobat 8 Standard, then you copy the setup files on your old PC and then transfer them to your new PC using a Pen-drive or external hard-disk.
    Hope that helps
    Regards,
    Rahul Tyagi

  • How do I install CS5 onto my new Mac OSX that has no disc drive?

    I have the serial number and have loaded it onto one other computer, so I should still be able to put the program on my laptop as well. But it is giving me an error 6 for both PS and AI, but InDesign is saying I am missing files.
    I have contacted the help center and it was no help, it was clear she did not know what to do because she kept asking me if I had a disc drive on my laptop which I had to keep clarifying that no, I don't.
    I put the applications on a external harddrive and tried dragging them over onto my laptop, hoping it would just require I type in the serial number, but that did not work.
    Please help!
    DC

    tried dragging them over onto my laptop, hoping it would just require I type in the serial number, but that did not work.
    Correct. No install, no licensing system, no working apps. You must run the installer properly. Refer to the below articles:
    Errors "Exit Code: 6," "Exit Code: 7"
    Troubleshoot with install logs
    Anything beyond that will require much more info on your part.
    Mylenium

Maybe you are looking for

  • Changing text into dunning letter

    Hi I am trying to change some std text in the dunning letter. But we have some customized form/script for this and not using the std one.And for some reason i am not able to find that form/script.. Could somebody please help me in finding the actual

  • Inserting Pricing condition in Sales order when saving the sales order

    Dear ABAPers,        My customers requirement is when saving the sales order new pricing condition has to be updated in the line item.for this i am using the User Exit 'USEREXIT_SAVE_DOCUMENT_PREPARE' ( MV45AFZZ).While saving the Sales order i am cal

  • Can't Import MP4 Files Into DVD Studio Pro

    I'm trying to start a DVD Studio Pro 4 project, and have .mp4 video files. When I import them with the Assets>Import tab, they come in as MP4 audio files only, not movie files. The users manual says the integrated encouder auto encodes Quick Time ass

  • Quad Processor Not Using All Four Procs?

    Hi All, I am using a Quad-G5 2.5Ghz with 4.5 GB of DDR2 SDRAM, 10.4.8. When I do an encoding with Compressor and open up Activity Monitor, the process hovers around 240%. The next highest processes use between 1-5%, and way down below it says about 3

  • Hyperlinks die between Word and Pdf

    I have Word 2011 and hyperlinks die when saved to pdf; how can I fix this?  I have tried Pages, I have tried print to pdf, and saving as a doc then converting all without success. Thoughts?  Advice?  I did this for many years with my PC but now love