How do I remove or unregister my iphone. Changed to Samsung s4 and now cannot receive text messages from iphone users. Pls help

http://support.apple.com/kb/ts5185

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I've switched to galaxy note 3 and I cannot receive text messages from iphones. I can send but cannot receive. Apple wants to charge me to get help. Can anyone help?

Help

Ok, all of your posts with "solutions" to the problem are great but many are incorrect and pointlessly excessive. All you need to do is simply follow these steps and there will, usually, be no actual NEED to contact AppleCare tech support:
1. Turn off iMessages on your mobile device that you are getting rid of.
2. (For some situations) Step 1, normally, will deactivate your number from the messaging database that Apple keeps. But, you have to actually TURN OFF iMessages. Otherwise, if you no longer have the iPhone or other Apple mobile device THEN call AppleCare tech support and let them know that you simply need them to De-Register the phone number associated with your Facetime and iMessages accounts.
***There is no need to reference the article TS5185 as they will simply do what you ask them to do so long as your word it right and don't make them have to probe and fish for more details. I repeat...."De-Register your phone number associated with your Facetime and iMessages"
3. Have your friends and family members that are using iPhones delete any and ALL previous conversation threads that they have from texting/messaging you saved on their iPhones.
***This is important because Messages remember where they originated and will always attempt to go back there even if you are trying to get texts to show on a new Apple device, like an iPad.
4. If you are attempting to get Messages on two Apple mobile device then follow steps 1-3 and then verify that all of your mobile devices have the EXACT same Send & Recieve settings. Once that has been established you can then initiate a conversation on either mobile device and you will be able to see the conversation take place on both devices.

I switched from the iPhone to an android and cannot receive text messages from iPhone users. any solutions?

I switched from an iPhone to an android and cannot receive text messages from iPhone users. Any solutions?

Call AppleCare and ask them to deactivate iMessage. It might take awhile to become effective.

Had an Iphone 4s and switched to a Samsung Galaxy s4 and now cant receive text messages from people with an iphone

Had an Iphone 4s switched to samsung galaxy s4. Now I cant get text messages from people with Iphones. Need help. Starting to get extremely mad and upset with apple products. HELP PLEASE

Speak with an AppleCare advisor either over the phone or by chat.
They will remove your phone number from the iMessage system. That's it! Otherwise after 45 days your phone nymber will automatically be removed from the system. Now or later, it's your choice.
http://www.apple.com/support/contact/ (choose Get Started)
Cheers!

I recently switched from an iPhone to an Android phone. I cannot receive text messages because Apple will not "release" my number from iMessage. I see others have had the same issue. How did you solve the problem, if you did?

I recently switched from an iPhone to an Android phone. I cannot receive text messages because Apple will not "release" my number from iMessage. I see others have had the same issue. How did you solve the problem, if you did?

This tech note addresses your problem: iOS: Deactivating iMessage

I cant receive text messages from iPhone users to my android phone

I recently purchased a Samsung Galaxy S5 after owning an iPhone 4s. All my contacts transferred but now I can't receive text messages from iPhone users to my android device. I read that I have to make sure that my Apple id is totally deleted. How do I do that?

See this from Apple Deactivating iMessage - Apple Support

I upgraded from Iphone4 to Galaxy S4 and not receiving text messages from Iphones.

I upgraded from Iphone4 to Galaxy S4 and not receiving text messages from Iphones.I went to https://supportprofile.apple.com/MySupportProfile.do and unregistered my old iPhone to resolve the issue. It's been one day and I cannot recieve text messages from Iphones

Verizon wiping out old phones would have nothing to do with it. The phone is no longer associated with the number, so wiping the phone would have no effect. It is your Apple ID which is the problem. You have iMessage turned on for your Apple ID. iPhones which have your Apple ID associated with your contact will send texts to your Apple ID, not your phone #. If you have another Apple device which can use iMessage, you could turn off iMessage in that device, but as long as your friends have your Apple ID associated with your contact and you have turned on iMessage in an Apple device and never turned it off before switching from an Apple device to another platform, you will have this problem.
You can bet that Apple will not address the problem, as they don't see it as a problem if someone is using a phone other than an iPhone. Apple expects no one will ever switch away from an iPhone once one has been used. Therefore, no problem for them to address.
The problem lies with Apple wanting their users to go through yet another proprietary interface, iMessage, which the MAJORITY of all smartphone users do not have access.

LG Revolution not receiving text messages from iphone user

I am not receiving text messages from iphone user, sporatically. The messages are showing as reveived on Verizon website in usage detail, but not being received on my phone.

This issue needs fixed asap! I have a few suggestions that should help you get this resolved. If they are showing up in the usage details, that means they are hitting the Verizon network, but for some reason they are not showing up on the phone. I recommend clearing the cache from your messaging/text messaging programs. Go to settings> applications> manage apps> all> Messaging/Text Messaging> Force Stop/Clear Cache/Clear Data. Erase the old text threads that you have saved and retry.
If that doesn't work, please let us know the following:
1) Do they come in delayed or not at all?
2) Do you have any 3rd party messaging apps installed?
3) Do they have any problems receiving messages from you?
4) When they're sending messages, are they directly to you, or do you have this problem when the iPhone user sends to a group of people?
Thanks for the additional info! I'm sure we can find a fix.
Regards,
MikeS_VZW
Follow us on Twitter @VZWSupport

TS1398 I have an AT&T iPhone but only use wifi. Since I updated my phone to iOS 6.0 I cannot receive text messages from other iPhone users outside wifi range. What is the issue?

I have an AT&T iPhone but only use wifi. Since I updated my phone to iOS 6.0 I cannot receive text messages from other iPhone users outside wifi range. What is the issue?

Check Settings>General>Cellular to be sure you have Cellular Data set to On.

I can't receive text messages from iphone users

For some reason I am unable to receive text messages form iphone users with my new LG G3 phone?

Hi Kessler,
Congrats on your new device! Text messages are an important feature, so lets get this fixed. Please make sure that your previous iPhone device is no longer registered http://bit.ly/1eec6Qc to receive iMessages. Once completed, please remove/add the sim card to your new device http://vz.to/1t3TnMR .
Thanks,
PamelaF_VZW
Tweet us @vzwsupport

I have upgraded my iPhone to iOS 5.1 and now cannot access the camera from a locked screen. Has anyone else had this problem?

I have upgraded my iPhone 4S to iOS 5.1 and now cannot access the camera from a locked screen. Anyone have any suggestions?

From the lock screen, to access the camera you touch the camera icon and slide in an upward motion. It no longer takes a tap to get it to open.

I CAN NOT RECEIVE TEXT MESSAGES FROM IPHONE

hello everyone,
i am travelling in South america.
with an iphone with a belgian number. My girlfriend is staying in the US for 6 months
with a US number. Both numer i use are correct.
I Can send her messages, she gets them. But i can not get her answers. I do not receive her text messages.
We both have iphones, with the latest updates.
I Tried to put my i messages off, by singing out of I messages.
I Can send the text messages but stil dont get her answer.
sometimes it works but 1 out of the 15 times.
could anyone help please,
kind regards,
john
Message was edited by: Henri-johnhermans

Henri-johnhermans,
The article linked below details a number of troubleshooting steps that can help restore your ability to reliably receive messages.
If you can't send or receive messages on your iPhone, iPad, or iPod touch
http://support.apple.com/en-us/HT204065
All my best,
Allen

TS5185 Hello I bought a different phone and no longer have th iPhone, but I can not receive text messages from iPhone users what can I do, since I don't have the phone

Just bought a new Galazy phone, and I can not receive messages from family and friends that have an Iphone, and I no longer have the phone.

Contact Apple Support to deactivate iMesaage: https://www.apple.com/support/appleid/contact/

Moved from iphone4s to samsung4s and now cannot recieve any email from iphone users????

I had to change my cel phone for work, IPhone4 to Samsung 4, Telus to Bell.
Now I cannot receive any test messages from ANY IPhone user. Their phone defaults to IM, not text.
I have de-registered my phone, turned off IM, but still no messages. Help

I have read all of these posts after switching from iPhone to galaxy s4 and this is the only process that I found to work:
Have iPhone user send you a text, it will send as imessage and you will not receive it. Have that user then long press the message text (blue text) and an option will pop up to send as sms text. Select it and it will send to your phone. The iPhone user has to do the send as sms text 3-4 times consecutively then it will learn to send that way by default. Has worked for 5 straight iPhone contacts so far.

3GS receives text messages from IPhone 4, but not pix or video

My granddaughter has my wife's "old" 3GS, and is on our AT&T plan with all bells and whistles. We can send text messages to her, but when we try to send a photo or video, she does not receive them. Our phones show that the photo or video was "sent". No error message of any kind. How can we fix this problem?

I just downloaded IOS5 today. My wife and granddaughter have not done it yet. However this problem existed before IOS5

How do I remove or unregister my iphone. Changed to Samsung s4 and now cannot receive text messages from iphone users. Pls help

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