How do I reset my Security Questions? I dont remember them, and its not letting me purchase anything.
I need help please! How do I reset my Security Questions? I dont remember them, and its not letting me purchase anything.
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
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Similar Messages
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HT5312 how do i reset my security questions?i forgot them and i locked up my apple id
how to i reset my security questions? i forgot them and i have locked up my apple id
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100089) -
its been long time since i did security question.i dont remember it and i cant make any purchases because of it what do i do?thinking bout just no longer use itunes if i cant use it anyway
Kurr101 wrote:
its been long time since i did security question.i dont remember ...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions -
How do i reset my security question wheni dont remember it
How do i reset my security question when i dont remember it?
Security questions:
https://discussions.apple.com/docs/DOC-4551 -
How do i reset my security questions if i forgot them?My account is already locked
How do i reset my security questions if i forgot them?My account is alreadt locked.
http://support.apple.com/kb/HT5312
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HT5312 how can i reset my security question i dont have a an optional rescue email adress
how can i reset my security question i dont have a an optional rescue email adress
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87718) -
How do I get my security passwords I have forgotten them and can not get envy thing with out them
Fastest way is by contatcing support. This is because youc an't reset the questions on your end if you forgot the original answers.
https://expresslane.apple.com/
Follow these steps:
All Products and Services > iTunes > iTunes Store > Account Management > iTunes Store account security
Answer the questions and if required sign in with your Apple ID and password - same one you used to log in on this support forum.
You will find an option to send an email to Apple on that page. Indicate that you forgot the answers to your security questions and wait for iTunes support to reply. -
TS2446 How do i reset my security question if I forget them
How do i reset my security question if I forget them
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57 -
i need hlep please. i cant reset my security questions
If it hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97868) -
HT5312 How do I reset my security questions? I forgot them.
I need help with how to reset my questions.
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96344) -
Pls help those anyone to how to reset the security questions I know my emails addrs and password when I purchased the apps there is a additional or security question appears in the screen so pls help me apple company how to out this coz I bought new itunes redeem card I already load then after this I couldn't use it?
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
HT5312 How do I reset my security questions if I forgot them?
Can someone tell me how to reset my security ques answers if I forgot them?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use -
How can i reset my security questions if i forgot them?
I forgot my security question and now i need the in order to buy a app. What can I do?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
HT5312 how do you reset you security question if you forgot them
I cant remember my security questions answers and it wont let me change them because i have tried it too many times
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87004) -
How do I reset my security questions if I forgot them
I forgot them and I got a new iPhone and on want to download stuf HELP!!!!
Asked and answered 3 or 4 times an hour here.
Call Apple Care for your country and the 1st tier agent should be able to assist you or transfer your call to the Account Security team.
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