How do I reset my security questions, there is not an option on my screen to send a recovery e-mail.

I forgot my security answers and can not find a link to reset them. I've seen to click on send e-mail in the passwords & securities tab, but I do not have any options on my screen that say to send an e-mail to reset my info. How can I resolve this problem?

You will need to contact iTunes Support, http://apple.com/emea/support/itunes/contact.html (select Account Security as your help topic).
After you reset your security questions, it is highly recommended you add a rescue email address. To do so, log in at appleid.apple.com and click on Password and Security. Answer the questions and then click on "Add Rescue Email Address:"

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TS1424 hi all how do you reset your security questions. i can not remember the answers. how do you reset them? i cant buy anything because it keeps coming up

hi all how do you reset your security questions. i can not remember the answers. how do you reset them? i cant buy anything because it keeps coming up

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

HT5312 How do i reset my security questions and answers?

How do i reset my security questions and answers? i have already ask iforgot to send me an email to my rescue address but didnt received anything for two day.

You need to contact Apple, either through the link in that article or by phoning them.
(77532)

How can i reset my security questions and there is no reset my questions below it any help plz

how can i reset my security questions and there is no reset my questions below it
any help plz

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101110)

How can I reset my security questions. There's no reset option

how can I reset my security questions. There's no reset option

If you didn't previously set up a rescue email address and have forgotten more than one of the answers, you can't do this on your own. Contact Apple either through the link in that article or by phoning them.
(76560)

TS1424 I forgot the security/questions, How can I reset my security questions?

I need a small help please. How can I reset my security/question because I forgot the answers.
But still I know my Apple ID's password and I can access to my ID.
Please there is anyone can help me?
Thanks
Hana

Hi Niel,
Thanks a lot for your considering my email.
But when I creat the my Apple ID first time I did not put any email the Rescue Email Address I keep it empty.
What I should do now to reset my security questions?
Please I need urgent help or advise.
Thanks
Hana

How do I reset my security questions? Normally people are saying something about a rescue email or a thing that will show where your password and security are for me it just shows my two questions and that is it.- Help

How do I reset my security questions? Normally people are saying something about a rescue email or a thing that will show where your password and security are for me it just shows my two questions and that is it.… Help

Go to Appleid.apple.com and choose Manage ID you can change them from there.
You can add a rescue email if you don't have one there too.

How do I reset my security questions without answering them if I forgot them?

How do I reset my security questions? I forgot mine and everyone says to go to management and change the questions from there but when I do that they ask me to answer the original ones first that I forgot

Security questions:
https://discussions.apple.com/docs/DOC-4551

How do I reset my security questions when I do not know the originals?

how do I reset my security questions when I do not know the originals?
Is there a support phone number to call to speak to a live person in the USA?
Izzy12345

Hello Izzy12345,
Thanks for the question. The following article outlines the process of resetting your security questions:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
If you feel more comfortable speaking with someone, the following resource outlines how to start a support request:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thanks,
Matt M.

How do i reset my security questions i forgot the answers to them?

How do i reset my security questions i forgot the answers to them?

Ok, same here, purchases cant be made, becouse as an addition to the password, apple wants your answer to security questions now... The problem with that questions is, the answers were never needed and now long forgotten!
A quicklink from Neil DOESNT solve nothing. As I first sign in to Apple, got My Apple ID, no RESCUE EMAIL was needed. With no such email I have NO CHANCE to reset this security questions.
If I reset my password, there in NO OPTION to reset this security questions as well.
So, I am strandend with some 30 bucks on my Apple acount and for now no way to spend it, thats OK, but some Apps want authentication for even updating, so I am stuck with no updates either... I purchased for about 500 bucks in last years from Apple, maybe thats it for me...
(Apple ***** more and more, maybe ut ist time to move to Android; a personal opinion).
A SOLUTION? Is there a way reseting your security questions with ONLY your Apple ID, the password for it nad a primary and alternate email; without a rescue email setup and no way to set it up???
Thx for your support, for long time I know now there is no help to be expected from Apple Service...

How do i reset my security questions if i can't remember my password?

How do i reset my security questions if i can't remember my password?

Hello there, Charlee00.
The following Knowledge Base article offers up the information you need in regards to your security questions:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
Particularly:
What should I do if I don't remember the answers to my Apple ID security questions?
If you forgot the answers to your security questions, try answering them at least once to see if you can get them right, even if you're not sure you remember the answers. If you're confident that you can't remember them, try one of the following:
If you have three security questions and a rescue email address, sign in to My Apple ID and select the “Password and Security” tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID password, sign in to My Apple ID and select the “Password and Security” tab to reset your security question.
If you have one security question, but don't remember your Apple ID password, contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you forgot your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time, you will not be able to reset your password and will not have access to your account.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT1541 how do i reset my security questions to download music

how do i reset my security questions to be able to buy music from itunes...i dont remember the answers to my questions

Method 1 (preferred)
Go to http://appleid.apple.com and select "Manage your account". Log in with your Apple ID and password, then select Password and Security from the left column.
You need to know the answers to your existing security questions before you can create new ones.
If you don't remember your answers, there may be a link on that page where you can have a reset email send to your "Rescue email address", as long as you provided one in the past. This option will not appear if you have not provided a Rescue email address.
Check all your known email addresses for their response, which will contain further instructions to follow. The email is automated and should arrive immediately. Check your spam / junk folder if you believe you did not receive it.
Method 2 (you cannot perform the above and you're stuck)
If there does not seem to be any way to reset your security questions, go here:
https://expresslane.apple.com/
Navigate the columns as follows:
All Products and Services > iTunes > iTunes Store > Account Management > iTunes Store Account Security
Answer the questions, then sign in with your Apple ID and password - same one you used to log in on this support forum.
Compose a grammatically correct and thoughtfully worded email explaining your dilemma, and politely ask to have your security questions reset. If you are an American I recommend having an English-literate person review your work. There are over 400 million iTunes account holders and Apple receives a great many of these questions every day. Make yours stand out!
You will receive a confirmation email immediately. Check your email spam / junk folder for it because a humanoid should respond in a business day or two. You may need to provide more information before your questions can be reset. These back-and-forth emails may result in a week's worth of correspondence before it is fixed.

I How do I reset the security questions?

HELLO: Can someone tell me how do I reset the security questions?
I recently upgraded my iphone and tried to make a new music purchase from itunes, I was able to log into my account but before I buy the songs, I am asked 2 security questions. I guess I forgot what I had entered some time ago because itunes will not accept my answers. I tried emailing itunes 2 weeks ago but they did not reply.
Thanks
Gaby

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.
Presently there appears to be problems on Apple's end, so it may be quite some time before they respond.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

How do I reset my security questions if i do not remember the answers?

How do I reset my security questions if i do not remember the answers?

1. First, go to http://appleid.apple.com. Underneath where it says "Already have an Apple ID?," click Manage your Account. You will then need to sign in. If you forgot your Apple ID or password, click on the appropriate "Forgot..." link below either of these fields.
2. After you sign in, click on "Passwords and Security" on the left.
3. You will be asked to answer the security questions, but you should also notice a link below the second "Answer" field offering to send reset instructions to your rescue email address that you provided.
4. Check the Inbox of your rescue email address. The email should appear within a minute or two. If it does not, be sure to check Spam. If it is not there either, you can repeat the above process to resend. Once you get the email, following the link will take you to a page where you must sign in again. After doing so, you will have the option to choose three new security questions and answers, which you may want to write down
5. After you fill in the required information and continue, you should be taken to a confirmation screen stating "Your password and security information has been saved," and then you are done.
6. The "Forgot your answers?" link will not appear if you do not have a rescue email address set up. In that case you will need to contact iTunes Support, http://apple.com/emea/support/itunes/contact.html (select Account Security as your help topic)
7. Even if you still know the answers to your security questions, it is highly recommended you add a rescue email address. To do so, log in at appleid.apple.com and click on Password and Security. Answer the questions and then click on "Add Rescue Email Address:"

How do you reset your security questions if you don't remember the answers?

How do I reset my security questions if I don't remember my answers to the original quesitons?

I have the same problem. I didn't set a rescue email for some reason. To find out weather you hav a rescue password: Go to appleid.apple.com, sign in, go to manage account and then password and security if you do there will be a link below telling you that you can send an email to it. If not the link won't be there. Hope this helps.

How do I reset my security questions, there is not an option on my screen to send a recovery e-mail.

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