How do I reset used ipad mini that has previous owner apple id in it?

How do I reset used ipad mini that still has previous owners apple id in it?

Where is the id showing ? If the previous owner left it tied to his/her account in Settings > iCloud and has Find My iPad enabled on that screen  then you will have to contact the previous owner, only he/she can remove the iPad from their account - it will need his account's password to log out directly on the iPad, or he can do it via http://www.icloud.com
iOS 7 and activation lock : Find My iPhone Activation Lock: Removing a device from a previous owner’s account.

Similar Messages

  • TS4006 How do i reactivate an iPad Mini that has been disabled

    How do i reactivate an iPad Mini that has been deactivated due to password without iTunes

    You have to restore the iPad using one of the methods in here.
    iOS: Forgotten passcode or device disabled after entering ...
    You will need to use Find My iPhone in iCloud.com in order to erase your device and unlock it so that you can use it again. See the very end of the article.
    This is copied from the article.
    If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.

  • How to download music from an ipod that has someone elses apple Id associated with it to my laptop

    How to download music from an ipod that has someone elses apple Id associated with it to my laptop?

    BigG13 wrote:
    How to download music from an ipod that has someone elses apple Id associated with it to my laptop?
    You cannot... that is called Stealing. If you want the Music... Purchase it.

  • How can I salvage an iPad Mini that will not restart, reset or respond to Recover phase via iTunes and is not responding to any functions and will not access Home? Thanks

    I have an iPad mini that will not respond and is non functional.  It continues to intermittently try to automatically restart, access home page without success.  It will not accept normal charge. I have tried to manually restart, reset and have been unsuccessful.  It will not allow a Recover attempt via iTunes as well.  Do you have any suggestions before I consider a replacement?  Thanks.

    Hello RC MD,
    It seems you are unable to restore your iPad to factory settings, and it is not responding to power. Based on the information you have provided, it appears your iPad may need to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
    iPad Repair and Service - Apple Support
    Thank you for contributing to Apple Support Communities.
    Cheers,
    Bobby_D

  • How do you reset an ipad mini without knowing the password?

    I have just recently changed my password, but know i have forgot the new one. How do you reset the ipad without knowing the password?

    If you mean the passcode to unlock the iPad then you will need to connect it to the computer that you normally sync to and you should then be able to reset the iPad and restore/re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPad into recovery mode in order to be able to reset it : http://support.apple.com/kb/ht1808
    If you do it via a different computer then :
    If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.

  • How can i reset an ipad if if dont have the apple id

    i just wanna find out how can i reset this ipad i just bought it from a guy and it ask for a password and he doesnt knoe it and i am not able to do it

    With iOS 7, Find My iPhone includes a new feature called Activation Lock, which makes it difficult for anyone to use or sell stolen iPad.
    With Activation Lock, the Apple ID and password of original owner will be required to:
    1. Turn off Find My iPhone on your device
    2. Erase your device
    3. Reactivate and use your device
    http://support.apple.com/kb/ht5818

  • I recently purchased a used iMac mid-2011 and just updated to Mavericks yesterday, but has previous owners Apple ID under app icon. It won't let me complete update without that ID and password. How can I edit this?

    I've had no issues changing Apple ID under preferences, etc. But it won't allow me to just click and change user name. Just says to put in password. I'm logged in under iTunes but haven't completely changed over my iTunes account from my old computer yet. Would that be a cause?

    The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
    How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
    It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
    1. If you don't own another Mac
    If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
    If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received those media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    Some models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you may not be able to reinstall 10.6 even from the original discs, and Internet Recovery may not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
    2. If you do own another Mac
    If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
    3. Partition and install OS X
    a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
    b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the  Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
    c. An unusual problem may arise if all the following conditions apply:
    OS X 10.7 or later was installed by the previous owner
    The startup volume was encrypted with FileVault
    You're booted in Recovery mode (that is, not from a 10.6 installation disc)
    In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
    d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
    4. Other issues
    a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
    b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to  authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
    c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

  • I purchased a used Mac Mini and the previous owner did not remove their information.  How do I do this?

    Operating System is Mavericks and I have no discs, etc.  I've tried to add a new admin and delete the old one but everything is asking me for the original password, which I don't have.

    Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
    The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
    How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
    It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
    1. If you don't own another Mac
    a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
    b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
    2. If you do own another Mac
    If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
    3. Partition and install OS X
    a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
    b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the  Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
    c. An unusual problem may arise if all the following conditions apply:
              OS X 10.7 or later was installed by the previous owner
              The startup volume was encrypted with FileVault
              You're booted in Recovery mode (that is, not from a 10.6 installation disc)
    In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
    d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
    4. Other issues
    a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
    b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to  authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
    c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

  • HT1212 have tried everything to unlock ipad mini that has been locked and cant remember the passcode please help very frustrated

    Hi there anyone, I have a ipad mii that has been locked with a code and cant remember what it is I have tried a recovery but still nothing but aa ipad disabled connect to itune message please help.

    Forgotten passcode
    http://support.apple.com/kb/HT1212

  • I got an ipad mini and the previous owner will not remove ipad from his icloud.

    My boyfriend bought an Ipad mini from his friend, who got it from someone else.  After I reset the Mini and inputed my Itunes information, the previous owner was able to view my information.  He called and texted me for a few days.  I was wondering if there were anyway for me to remove my Mini from the previous owners icloud or account, so that he wont be able to view my account information.

    If the iPad was totally erased before you got it, or if you erased it and set it up again, there is no way he can access any of your information on it. I don't see how he could access anything in your account on the iPad anyway, remotely that is.
    Did you erase the device first in Settings>General>Reset>Erase all content and settings and then activate it again as a new device?

  • I have an ipad mini that has an iCloud back up window open that "says "this ipad hasn't been backed up in 4 weeks. BAckups happen when this ipad is plugged in, locked, and connected to wi-fi. When i press on OK, it doesn't respond. it's locked....

    I recently purchased an I-Pad mini. It has an error message that states, 'this ipad hasn't been backed up in 4 weeks. Backups happen when this ipad is plugged in, locked and connected to Wi-Fi. When i press on OK, nothing happens. The ipad is locked and i can only access SIRI, so i asked SIRI to open settings and i can see my Wi=-FI, but can't see if it's actually connected. I locked it, plugged it in, and hoped that it would fix itself.
    i don't know how to get rid of the error message and the ipad mini won't respond to anything except SIRI....
    Please help..
    thanks
    Joe

    Try holding down the on/off and the home buttons at the same time until you see the Apple logo. 

  • HT201210 How can i reset an iphone 4 that has been locked with icloud account?

    Help please i have been locked out of an Iphone 4 and it restarted from the factory reset status the icloud info is not mine i tried restarting it by using itunes and it doesnt work please help

    MattWash1 wrote:
    ...  from the factory reset status the icloud info is not mine ...
    The Apple ID and Password that was Originally used to Activate the iDevice is required.
    Activation Lock in iOS 7  >  http://support.apple.com/kb/HT5818

  • How can i activate the ipad mini without the old owner user id and password

    I bought an ipad second hand went home and restore it to find im lock out and can't activate it can someone hep me with this the owner cant figure out witch email they use to activaite it and said he remove it off his account already but it still asking for the same thing inorder to activaate it

    Could be a stolen iPad.
    iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
     Cheers, Tom

  • How can I reset my iPad that I forgot the password to my linked account.

    My iPad is linked to an old gmail account of mine that I believe has been hacked.  I have tried everything to
    reset my gmail password and it hasn't worked.  I think someone changed all of my information.  I have
    tried to reset my iPad by holding down the home button and power button and connecting to iTunes.  I
    did the restore but now it is saying "This iPad is currently linked to an Apple ID. Sign in with the Apple ID
    that was used to set up this iPad."  It provides me with the Apple ID: m*****@gmail.com and wants me
    to enter the password but I don't know the password and have tried everything to retrieve it.  There's nothing
    on the iPad so I don't care about erasing any data.  How can I reset the iPad so that I can use it?  Is there
    another method besides the one I have already tried?

    If your iPad is running iOS 7, there is no way you're going to be able to regain access to your iPad without the password for the Apple ID used by that iPad. You cannot even restore the iPad to factory settings without the password. This is an anti-theft feature.
    You will need to contact Apple and try to regain control of your Apple ID. It is entirely possible, however, for the hacker to make changes to your Apple ID that would make it difficult or impossible to do that. You need to act as quickly as possible!

  • TS2771 how to reset my Ipad mini?

    How do I reset my Ipad mini?

    There is no reason to believe that a reset
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    will make it louder. But why not try it.

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