How do I retrieve lost music , books and video that I lost when trying to sync my iPad with my computer
I was tryning to sync my iPad and computer iTunes so tha I could load new music to my iPod and I have lost music, a movie and book that I purchased from the iTunes store last week, even though it was backed up last night with everything. Does anyone know how I can retrieve purchased. Items that have been lost? I backed it up in iCloud, but it is not showing what I purchased either. HELP!
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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am trying to sync my ipad with my computer and keep getting the following message: iTunes could not check for an update to the carrier settings in your ipad. an unknown error occurs (1631). what do I do??
The search bar can be very valuable...........
In using it, I found out other's have had this issue and it likely means you have a 3G iPad? If you do, go into settings and turn off cellular data, then try to update again and you should be OK........ -
When trying to sync my iphone 4s to my computer it say it doesn't read it anylonger and I need to restore. What will happen if I do that? Will I lose my apps and need to replace all my music?
It will restore you phone as a new device. If you have a backup of your phone you can restore to that.
YOur apps and music you can always sync back using iTunes. -
I had purchased an audio book from itunes on my iPad and when I synced my iPad with my computer, my audiobook disappeared. I have already purchased this audiobook, so now I just need to know how to get it back because it is not on iPad anymore. I don't think the audiobook was backed up to icloud but I have the receipt to prove I purchased it. Is there anyway I can get it back?
"If I purchase an audio book in iTunes on my iPad why can't I listen to it on my Mac? "
You can. Why do you think you cannot?
If you purchased it on your ipad, then you would have to transfer it to your computer. File>Devices>Transfer Purchases.
You can then listen to it on your computer. -
Accidently synced my ipad with my computer and now I lost playlists that were only set up on my ipad does anyone know if I can get those back?
If you are in the U.S., then download them from the cloud:
http://www.apple.com/icloud/ -
I have synced my ipad with my computer then downloaded latest ios version. How do I resync my data back to my ipad?
You Restore from iTune Backup.The syncing is towards the end of the Restore.
1. Settings>General>Reset>Erase all content and settings
2. You'll be asked twice to confirm
3. You'll see Apple logo and progress bar
4. You'll see a big iPad logo on screen
5. Configuration start
6. Set language
7. Set country
8. Select Network and input Password>Join
9. Enable Location Service>Next
10. You'll be given 3 options (a) Setup as New iPad (b) Restore from iCloud Backup (c) Restore from iTune Backup
11. Select Restore from iTune Backup
12. You will see picture of USB cable pointing towards iPad
13. Connect iPad to iTune (make sure iTune is on standby)
14. Tap Continue (computer)
15. Restore iPad from Backup (computer)
16. See progress bar with estimated time (computer)
17. See Restore in Progress on iPad
18. See Apple logo
19. See Apple and Progress Bar
20. Slide to Unlock
21. Copying Apps back to iPad (computer)
22. You'll see Loading/Installing/Waiting below the Apps (iPad)
23. Sync Music/Podcast/Movies to iPad (computer)
24. Sync completed (computer) -
My husband got a new ipad and set up his own apple id without looking into the implications of that. Now I want to sync this ipad with our itunes so we can access it on here, but our itunes has a different apple id. Any way to do this?
You should be able to accept this message, it will cause existing music, photos (not camera roll) and videos (also excluding those in camera roll) to be removed and replaced with those from this computer. All other user data on the iPad will be unaffected.
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Hi, I have just tried to sync my iphone with my computer. I must have clicked the wrong thing, now all the songs i purchased through my phone from itunes were replaced with the itunes that was on my computer, which is nothing. Any ideas on how can i get them back onto my phone or computer? I can see them in the itunes store under purchases, but there are no options for me to download them again.
Hi J8on,
Thanks for visiting Apple Support Communities.
You can find the steps to download past iTunes purchases to your computer or iPhone in this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Regards,
Jeremy -
just tried to sync my ipad with my macbook and the ipad seems to have frozen and i can't switch it off or open any app
Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).
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When trying to sync my iPad my computer says this iPad cannot be used because the apple mobile device service is not started. How do I start the apple mobile device service?
Follow this article: How to restart the Apple Mobile Device Service (AMDS) on Windows
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i'm trying to sync my iPad with my new pro and i get message saying 5 computers authorised ?? what to do
1. De-authorize one of your five computers and then authorize your new Pro.
Or, if you don't have five computers and got rid of them before you de-authorized them...
In iTunes, click your iTunes user ID in the upper right corner of the iTunes Store. Select Account and then press the "De-Authorize All" button. All of your computers will be de-authorized. Then it is just a matter of re-authorizing the computers that you want to use with iTunes. -
I wanted to upgtade my iPhone software to Ver5 but it said I had to upgrade iTunes to Ver10.5. Once the updates were complete I saw that all my music,photo' and video etc had been erased from both my iTunes AND my iPhone!!!!
I tried connecting to my wifes computer and her iTunes in order to back up my music etc and it will not allow it and states that my iPhone needs iTumes Ver10.5!!
This is very inconvenient and I am scared that if I update my wifes computer to Ver 10.5 we will lose that data also and as her phone is an older 2G iPhone, Ver10.5 may not work there!!
How can I get her music etc onto my iPhone 3Gs Ver5 as ALL of my data is now lost?i had the same problem but i just got a new video converter and made it convert videos to ipod/iphone format and then put them into itunes. i would suggest GOM encoder as the encoder can convert them and then once they're finished converting, put them automatically into your itunes for you. from there you can just sync them to your ipod.
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How do I get rid of an app stuck in waiting? I have signed in and out of ITunes store and booted my iPad. I synced my iAd with my computer. I can't use the app or delete it! Thanks!
If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
How to Solve the Problem of An iPad App Download Stuck on “Waiting”
http://ipadacademy.com/2012/06/how-to-solve-the-problem-of-an-ipad-app-download- stuck-on-waiting
Another thing to try - Turn the iPad Off & then back ON.
If that doesn't work:
• Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
Cheers, Tom -
Syncing my iPad with my iPhone via wifi
It depends on what you mean by "sync the iPad with the iPhone". Technically, you can't sync the devices like you would sync with a computer anyway, so you can't think that way. You can keep the two devices in sync, but if you want two devices with identical content on them, you have to restore one device from the backup of the other device for starters.
After that, you would have to download the same apps on the one device that you have on the other device, download all of the same songs, movies, TV shows, podcasts, and so on. The you would have have iCloud enabled on both devices in order to keep app data in sync, if the apps work with iCloud. So enable iCloud on bit devices and go to Settings>iCloud and turn on all of the items in there...mail, notes, reminders, Safari, calendar, photo stream, contacts, documents and data, etc.
You would also have to turn on automatic downloads in Settings> iTunes & App Store>Automatic Downloads> on for songs, apps and books so that whatever you download on one device downloads to the other device.
If you have any apps that do not work with iCloud for the purposes of syncing app data, it will be impossible to keep the two devices identical total in content. -
I want to move all the songs and videos that I purchased using Apple ID "A" over to Apple ID "B".
I plan to use Apple ID "B" from here on out.
Thanks to all.
I'm using Macbook Air
OS X ver 10.9.3You can't do this yourself; if desired, you can ask the iTunes Store staff if they'll do it, but they probably won't.
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