How do I return a MacBook Pro to Factory Settings and Delete all Passwords before I sell the Computer?

How do I return a MacBook Pro to Factory Setting and Delete all Passwords and Files before I sell the Computer?

How old is your Mac?
What version of OS X came on it originally?
You must return it to the version of OS X that came on it originally before you sell it.

Similar Messages

  • HT201364 how do I reset my macbook pro to factory settings. Am currently using OS X Mavericks

    how do I reset my macbook pro to factory settings. Am currently using OS X Mavericks?

    Do you mean by "reset to factory settings" re-installing the OS X version it had originally?
    Phil

  • How can I Reset my MacBook Pro to factory settings

    I have Yosemite.  its a 2014 MackBook Pro.  I need to erase it to send it back.  Im switching from the 15" to the 13".

    Click here and follow the instructions.
    (118119)

  • My Iphone 5 screen is cracked and I need to restore to factory settings and wipe all content.  How do I do that?

    My Iphone 5 has a screen that is cracked and cannot be read.  I need to restore the factory settings to send it back to the warranty company.  Please tell me how to do that through Itunes

    Restore your iOS device
    Connect your iOS device to your computer using the cable that came with it.
    Select your iPhone, iPad, or iPod touch when it appears in iTunes. In the Summary pane, click the Restore button for your device.
    Click Restore again to confirm that you want to restore your device to factory settings and delete all data and content. iTunes will download the iOS software file and restore your iOS device.
    After your iOS device is restored to factory settings, it will restart, and you’ll see the "Slide to set up” welcome screen. Follow the steps in the iOS Setup Assistant. You can set up your device as new or using a previous backup. If your iOS device has cellular service, it will activate after you restore. your welcome

  • How do I restore my macbook pro to factory setting

    How do I restore my macbook pro to factory setting

    Lion installs both itself and a Recovery HD. Booting the latter is how you reinstall Lion or fix things with Disk Utility. So, what you can do is this:
    Install or Reinstall Lion from Scratch
    If possible backup your files to an external drive or second internal drive.
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Erase the hard drive:
    Select Disk Utility from the main menu and click on the Continue button.
    After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click on the Erase tab in the DU main window.
    Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
    Quit DU and return to the main menu.
    Reinstall Lion: Select Reinstall Lion and click on the Install button.
    Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.
    Now, this will completely erase the volume in which Lion is currently installed. When you then reinstall Lion it will be like coming fresh from the factory ready for a new user. I hope this is a working solution for your problem. If it is not, then I would encourage you to create a new topic more relevant to your needs which will solicit others to offer help. That isn't going to happen in someone else's already old topic. Had I not forgotten to stop email notifications from this topic, then I never would have been aware or your post.

  • I want my macbook pro in factory settings, how can i do that?

    I want my macbook pro in factory settings, how can i do that?

    Install or Reinstall Lion from Scratch
    If possible backup your files to an external drive or second internal drive.
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Erase the hard drive:
    Select Disk Utility from the main menu and click on the Continue button.
    After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click on the Erase tab in the DU main window.
    Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
    Quit DU and return to the main menu.
    Reinstall Lion: Select Reinstall Lion and click on the Install button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    For earlier versions of OS X:
    Prepare Your Mac for Sale
    Boot from the OS X Installer Disc One that came with the computer.  After the installer loads select your language and click on the Continue button.  When the menu bar appears select Disk Utility from the Utilities menu.  After DU loads select the startup volume from the left side list then click on the Erase tab.  Set the format type to Mac OS Extended (Journaled) then click on the Options button.  Select the one pass Zero Data option and click on the OK button.  Then click on the Erase button.
    Note: You can skip the Zero Data option if you are not concerned about removing sensitive personal data from the hard drive.  If you choose to skip this part of the process then it is possible for others to recover data from the hard drive.  The Zero Data procedure will prevent others from getting access to your personal information.
    This process will take 30 minutes to several hours depending upon the size of the hard drive.  After formatting has completed quit DU and return to the installer.  Now complete the OS X installation.  At the completion of the installation do not restart the computer.  Instead just shut it off.  The next user will be presented with the Setup Assistant when they turn on the computer just as it would if new out of the box.

  • How do i restore my macbook pro to factory to resell it

    How do I restore my macbook pro to factory to resell it?

    You'll need both gray discs that shipped with your MacBook Pro. If you no longer have them you can (with your serial number handy) order a set from Apple for around $20.
    Then follow the instructions here -> How to prepare your Mac for sale.
    Note that you MUST restore with the original OS that shipped with your Mac!
    Clinton

  • How can i get my macbook pro too stay on and not sleep when lid is closed?

    how can i get my macbook pro too stay on and not sleep when lid is closed?

    If the machine is asleep, lid closed, and you plug in to an external monitor and an external USB keyboard, the machine will wake, anbd reconfigure the screen resolution for the external monitor, Once it has made this configuration change, you can open the lid and it will continue to address only the external monitor.  At least that's how my early MacBook Pro unibody 13" works. It seems to run a bit cooler this way. It gets quite toasty with the lid closed while doing anything demanding and you are more likely to hear the fan come on.  I have not seen any temps that would cause alarm, but I do get a high speed (6000 rpm), noisy fan sometimes with the lid closed, .
    If you operate in the open-lid, external monitor only mode, if you deactivate the monitor for any reason, when it reactivates it will be running both screens, with all the navigation hassles this entails, so I generally set it not to deactivate the screen when in this mode.
    Thus I agree with those who say that some of the cooling air is drawn in around the keyboard, the difference in cooling performance is observable.  If you activate istat pro, get the computer hot running in clamshell mode, and open the lid, you can watch the CPU temp drop by a few degrees C within a couple minutes.  It isn't a huge difference, but enough the lower the fan speeds.

  • HT201262 How to restore an apple macbook pro to factory default?

    How to restore an apple macbook pro to factory default?

    Selling your Mac / Resetting  the computer to the factory condition
    http://support.apple.com/kb/HT5189
    http://www.thesafemac.com/how-to-prepare-your-mac-for-sale/

  • I have just taken delivery of my first MacBook Pro so I am new to all that goes on underneath the cover. One quick question though...I had pre-installed three programmes to cover Exel, Word and Powerpoint. Can anyone tell me where to find them?

    I have just taken delivery of my very first MacBook Pro so I am new to all that goes on under the cover. Can anyone tell me how I open the pre-installed programmes which are compatible with Word, Excel and Powerpoint?
    Thanks

    Your welcome, gald to be of help
    Welcome to Apple Support Communites and to the Mac, after a little time you will be flying!
    Make sure if you have not done so yet to run software update to make sure you MBP is up to date, you can do this by clicking on the Apple logo at the top left on your menu bar, and clicking on Software update.
    One other thing that will help you when posting here is to make syre your profile is up to date/correct. You have in your profile as of now your MBP model and year which is freat, but you have for your operating system, iOS(mobile devces) 7.02, which would be for and iPhone, iPad, iPod. Your MacBook Pro operates on OSX (which in your case should be 10.8.5, you can find this info under the Apple logo, About this Mac) having this info available to anyone reading a question post is very helpful for them offer advice/sugesstions that may apply to your particular OSX, as well as eliminating confusion.
    Thank you for the green check, by marking your respones it helps other users to find solutions if they are having a similar issue, if you are looking for something, after typing yor question, check the right hand side bar under "More Like This" and sometimes you may find an answer there.
    Synergy is a great thing.
    Thanks for using Apple Support Communities  and enjoy your new Mac.
    One more suggestion is to purchase AppleCare it will extend your warranty to 3 years and you will also have free phone
    in-store/online for the entire period. I have done this with my families machines and found it to well woth the relativly small investment.

  • Can't restore MacBook Pro to factory settings/boot from usb or dvd

    So I recently got a MacBook Pro, currently running OS X 10.7.4 Lion. I am well-versed in the world of Windows, however am quite new when it comes to macs (whole reason why I got it).
    I'm trying to restore it to its factory settings without owning a restore disc. The HDD only has one partition (no recovery partition).
    I have located and downloaded a torrent for an OS X installer, specifically a .dmg image file containing OS X 10.7.
    I tried burning that image to a DVD, but when I go to boot from the DVD (to my understanding, this is done by holding "C" during boot) it doesn't work, and just continues to proceed to the logon screen as it normally would.
    I have tried converting the image from a .dmg to a .iso (something I am far more familiar with) using one of my Windows machines, and then burning that to a DVD, however, it yields the same result as above.
    I have tried using the Disc Utility to format a flash drive (Mac OS Extended (Journaled)) and then using the same Disc Utility to "restore" the image file to the USB drive. When I go to boot from this (holding alt/option at boot) it shows the internal HDD as the only bootable drive.
    Is it possible that since I am technically running a newer version of Mac OS X (10.7.4 and using an installer of 10.7) that it will not allow me to do so? I know Apple has made it difficult to downgrade iPhones and the like, and I suppose it wouldn't surprise me a great deal to find out that the same applies to their computers.. But if I am attempting to boot from a different source, and use that to format and repartition my HDD, then I don't see why that would matter...
    Any help on the matter would be greatly appreciated.

    Thanks for the suggestion, Shootist007, but that's not accurate.  There were no disks of any kind included with the MacBook Pro I bought.  I am very anal about keeping everything that comes with a computer.  I don't misplace or lose them.  I've been buying computers since '88, and I am very careful to maintain original items.  I searched the original MacBook Pro box several times, and there's nothing in there but the original purchase receipt from the Apple Store and the form fitting black plastic tray and cushion.
    I did try wiring the system, and that's when it tried to restore Lion (and wouldn't let me do a restore of anything else).
    Are you saying that if I do upgrade to Lion, and then do a system restore, then the buyer will not be able to use Lion?

  • Hi, I am going to reset my Macbook Pro to factory settings but I would like to back it up first. I have backed it up to an external Hard Drive so if I were to wipe the laptop, would i be able to retrieve all of my files and applications

    Hi, I am going to reset my Macbook Pro to factory settings but I would like to back it up first. I have backed it up to an external Hard Drive so if I were to wipe the laptop, would i be able to retrieve all of my files and applications. (Office Mac, Adobe CS6, Logic Pro)

    When OS X asks you to restore a backup, it will allow you to select what you want to restore from the backup, Just select the things you need, because if you select everything, you will be in the same status as before restoring the Mac to factory settings. This has nothing to do with erasing the hard drive
    It's OK to make backups with Time Machine

  • I have purchased the VGA Connectors for both a iMac and Macbook Pro so that i can connect my promethean board projector to the computer and I can not get the image on the screen.  Does anyone have any suggestions?

    I have purchased the VGA Connectors for both a iMac and Macbook Pro so that i can connect my promethean board projector to the computer and I can not get the image on the screen.  Does anyone have any suggestions?

    Irelandbound wrote:
    thank you, I have the adaptors so glad that would work.  I just heard adaptors burn out often.  So Just thought for my main iMac computer, a plug would be best.  I will get one once I move.
    Any other suggestions or things I should know about apple products in Ireland.  I know there are no Apple stores there.
    An adaptor doesn't burn out. It merely serves as a means to connect the power prongs on your device to the power supply.
    I believe you are thinking of a transformer, which you do not need. A transformer converts one voltage to another.
    You don't need to do that as the power supply of modern electronics can take almost any worldwide voltage.
    Look at the label on the device. It should indicate the input power acceptable of 100-240 VAC, 50-60 Hz.
    Additionally, I found the adapters cheaper in the UK than I found them in the US. They were available in most supermarket chains. I wasn't in Ireland, so I can't say one way or the other.
    If you have something that doesn't have that input power spec, it would require a transformer.
    On other items like electric clocks or things with motors, you can connect them up to a transformer and the voltage will be correct, but the frequency may not. For clocks, that will cause them to not keep time well. For motors, they will burn out.

  • I bough a Mac Pro 2010 second hand and deleted all the files without backing up now is asking me for the Apple ID of the person who installed maverick,any ideas

    I bough a Mac Pro 2010 second hand and deleted all the files without backing up now is asking me for the Apple ID of the person who installed maverick,any ideas

    If the Mac's firmware was updated, you can try this Internet Recovery:
    Hold down Command + Option + R during restart or bootup; hold until you see a spinning globe (takes up to 10 minutes). Once in the Utilities window, use Disk utility to wipe the drive, then return to the window and choose to reinstall OS X. If that works, the OS will be installed without being tied to an Apple ID.
    FWIW, if the firmware was updated, you will not be able to use the Snow leopard disk to install - I just did several tests and it does not work. You can, however, possibly install the SL onto an external drive and then clone it to the internal or (if you have a clone), boot from that and clone it back - I just tested that as well.
    If the firmware was not updated, then you can use the SL install disk.

  • I plugged my iphone 4 up to itunes and it reset my phone to the factory settings and removed all of my emails, texts, appd and contact list.  How can I retore my previous settings and information?

    I plugged my iphone 4 up to itunes and it reset my phone to the factory settings and erasaed all of my emails, texts, apps, and recently added contacts.  How can I restore my previous settings and information?

    iTunes doesn't just restore a phone to factory settings all by itself.  You must have selected the incorrect button.
    In any case, if there was a previous backup of your phone, you can restore your phone from this backup.  Any new data you added to your phone since this backup is gone.
    If you have no backup, then your data is gone.

Maybe you are looking for