How Do I Run a Virus Scan?  Attempting to Resolve Gmail Access Issue.

Hello. I'm not technically savey and am in need to assistance in resolving an issue. I suddenly am no longer able to access my GMail account. The system will not accept long-used password. I'm working back through GMail assistance forum and was told "to run a virus scan on the computer," i.e., "scan your machine for viruses and malware. Get rid of any programs found during the scan." The message refers me to a Google Pack, which comes with free anti-virus software. When I check the website I don't see anything that looks like it is appropriate for running a virus scan on the computer.
How do I "run a virus scan"? Thank you in advance for your assistance.

Hello Kappy, Thank you for your response. I reviewed a portion of the "Missing Manual" by David Pogue and figured out how to go into utilities and repair permissions. The following are the responses I got when I ran "repair permissions":
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/FRSources.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Movies.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Music.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Photos.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Podcasts.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/TV.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/PrivateFrameworks/BackRow.framework/Versions/A/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Warning: SUID file "System/Library/Filesystems/AppleShare/afpLoad" has been modified and will not be repaired.
Warning: SUID file "System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/Resources /DiskManagementTool" has been modified and will not be repaired.
Warning: SUID file "sbin/umount" has been modified and will not be repaired.
Warning: SUID file "usr/bin/quota" has been modified and will not be repaired.
Warning: SUID file "usr/sbin/pppd" has been modified and will not be repaired.
Warning: SUID file "usr/sbin/vpnd" has been modified and will not be repaired.
ACL found but not expected on "Applications/Utilities".
So what do I do with this information? I'm not sure what it means and how it impacts the computer. However, after I ran this, I was able to complete the goggle form for a new password (my computer no longer recognized my years-old password) and obtain a new one and then access my email account again. (I opened a bogus email yesterday that I have since learned contained a virus so I am assuming this may have caused my angst.) So I'm now back to my gmail account but not sure how the above information related to the "repairs permission" should be addressed if at all.
Thank you again for your assistance. I am truly not computer savey and what is intuitive for some folks just goes over my head so I truly appreciate your help.

Similar Messages

  • How do i run a virus scan on my macbook pro?

    I have been told by student finance to run a virus scan as someone has hacked into my account and changed the bank details how do I do this?

    Hacking of financial accounts happens, and it does not require access to your computer, either physically or via malware. Although there is Mac malware, there's none that you are likely to be infected with at the moment. See my Mac Malware Guide.  Most likely that answer was simply a catch-all answer from someone used to dealing with Windows machines.
    However, if you really want to run a scan, use ClamXav. If it finds any malware, post the details here before panicking... most likely, it's just Windows malware attached to an e-mail message or something. (If it's actually Mac malware, the name of the malware will include the text "OSX".) Also, note that you should not let any anti-virus software delete e-mail messages, if they are infected, as that will corrupt the mailbox containing the message.

  • How do you run a virus scan on desktop?

    My email was hacked and I want to run a virus scan on my Mac to see if there's anything corrupting my computer

    It's most likely not due to any malware infection.
    http://www.thesafemac.com/mmg-infected/#spam
    If you still want to do a scan, then a good bet is to get the free Sophos. But be warned, no A-V will find everything (definitions for any particular infection first have to be in the A-V catalog), and it may turn up false positives.

  • Using Windows GPO to automatically run McAfee Virus Scan

    Is it possible to write a GPO to run Virus scan automatically?

    Hi Scot Triplett,
    Based on my understanding, you would like to automatically run McAfee Virus Scan via GPO. Right?
    You can create a scheduled task to run a batch file which is set to run McAfee Virus Scan. As for how to configure a scheduled task, please refer to the following article:
    Configure a Scheduled Task Item          
    As for the batch file, please refer to the following article:
    How to run a VirusScan Enterprise On-Demand Scan task from a command prompt
    https://kc.mcafee.com/corporate/index?page=content&id=KB60684
    Note:
    Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.
    Regards,
    Lany Zhang           

  • How do i perform a virus scan

    how do i perform a virus scan?

    Bryan,
    As there are no (as in none, zero, nada, zip) viruses for OS X running a virus scan would probably be a total waste of time, energy and resources. The ONLY reason to run antivirus software is if you frequently download unknown files from the Internet and then pass them onto MS Windows users. The files could be infected and while they would not in any way affect OS X they could affect the MS Windows users.
    However if you insist you can download ClamXav (Google it) which is free, frequently updated and is fairly easy on system resources.

  • How do I run a security scan on my macbook pro?

    How do I run a security scan on my macbook pro?

    If you have only Mac OSX running  you don't need to run any security scan.
    If any major security risk exists Apple offers Security Updates.
    Just don't  install any applications not needed,
    If you run Windows that is a different story.

  • "The upload has failed. There was a problem running a virus scan for the file."  any ideas???

    "The upload has failed.
    There was a problem running a virus scan for the file. "
    This is the message i get when tryng to update
    any ideas?

    Error: "svr.VirusScanExecutionError"
    An intermittent problem with acrobat.com's underlying virus scan component causes this issue. This issue happens occasionally on a small number of server instances.
    The solution is to update the article again. Trying again typically routes you to a different host in the server array.

  • How do I run a virus check on my apple ipad?

    I opened an email which turned out to be a suspicious one purporting to ship my order , giving me a product no etc. Prior to that I had purchased a holiday online , using my DEBIT card.Now I am concerned that my account will be hacked into.How do I check this >How do I run a virus check?

    You can assume that your device is secure, but if you supplied any personal information in response to that email, consider it to be compromised. Phishing emails generally don't contain malware, and if one does, it's probably designed for Windows and won't affect an iOS device.
    (111986)

  • How can I do a virus scan?

    How do I preform a virus scan on my Mac? Do I have do download a certain application?

    Very Funny everyone. But seriously, for a moment if you will. Are we Mac users really that safe? Could someone take a moment and explain? I have been a huge Mac fan ever since my first iMac, the one that looked like a bowling ball, and crashed every 10 minutes. Even then, the Mac OS was way ahead of Microsoft. Now, ever since X was written, I have a whole list of things I say when persuading someone to dump their pc and own a Mac. I had heard that virus problems just didn't happen on a Mac. I'm a believer... but why? How come we can be so flippant about the whole subject. I guess the days of "Virex" coming pre-installed on your iMac is ancient history.

  • I was told I needed to run a virus scan before being allowed to reinstate my facebook account. What is the best way for me to download a free, but 100% safe virus scan for my iMac?

    Is there a virus scan download from Apple.com that I should use to clear my iMac before I download the latest update to Mevericks and get a clear slate to reactivate my facebook account? Thank you.

    You may have been the victim of a potential scam or responded to a pop-up trying to sell anti-virus software.
    How on earth would Facebook know you have a virus - not least because there are no viruses that can affect OS X.
    There are many forms of ‘Malware’ that can affect a computer system, of which ‘a virus’ is but one type, ‘trojans’ another. Using the strict definition of a computer virus, no viruses that can attack OS X have so far been detected 'in the wild', i.e. in anything other than laboratory conditions. The same is not true of other forms of malware, such as Trojans. Whilst it is a fairly safe bet that your Mac will NOT be infected by a virus, it may have other security-related problem, but more likely a technical problem unrelated to any malware threat.
    You may find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Security and Privacy, useful: The User Tip seeks to offer guidance on the main security threats and how to avoid them.
    https://discussions.apple.com/docs/DOC-2435

  • How do I temporarily disable virus scanning software and firewall software to install a program?

    I have a Hallmark Card Studio Special Edition. I have been unable to install it. I asked Hallmark and they told me how to do it, but I need to disable both the virus scanning software and firewall software to start the installation over.

    Which problems are you experiencing if you visit that website?
    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    * Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
    "Remove Cookies" from sites causing problems:
    * Firefox > Preferences > Privacy > Cookies: "Show Cookies"

  • How do you run a virus/ malware scan on Gen3 Time Capsule

    My late 2010 MacBook Pro was completely wiped out the other day, and a friend of mine who is a techie determined that something completely everything. I mean everything! No boot function...nothing!
    I was hoping it was just a HDD failure, since I've had it replaced once before. I noticed before the crash, when I ran "repair disc," then "verify disc" that all these error messages came up. I called Apple Care, and he made me an Apple Genius appointment that day at my nearest store. Long story short, he could not do anything more, since once he removed the casing, he noticed what could have been a liquid spill, which of course, voids Apple Care. Thank God my friend is a tech wizard.
    He took it home with him, completely took it apart, rane various hardware diagnostics on it, there was no liquid spill, the HDD does work, the logice board isn't damamged, it was just wiped out.
    My Mac was acting funny the last few days, and the fan kept running constantly, so as a precaution I backed everything up to the Time Capsule and another portable hard drive. So the problem is, if I downloaded something and it's now just waiting in one, if not both, of those backups, how can I make sure it doesn't get transfered over once I restore all my files?
    Thanks.
    Mike

    It's most likely not due to any malware infection.
    http://www.thesafemac.com/mmg-infected/#spam
    If you still want to do a scan, then a good bet is to get the free Sophos. But be warned, no A-V will find everything (definitions for any particular infection first have to be in the A-V catalog), and it may turn up false positives.

  • I have downloaded a fake firefox update and actually installed it on my netbook. what should i do? im now currently running nod32 virus scan and antimalware on my netbook

    while i was browsing photos on google, another page just came up that said i have to update firefox and my flash player for security reasons and then a box just popped out and i clicked save file. After i installed it, i came back to the download page and i became suspicious because it has no mozilla.com in its address, it was http://setupfirefox.co.cc/
    i researched on it in the web and i realized that i have just downloaded a fake firefox update which probably has a virus on it.
    well, my anti malware scanner has detected 2 trojan horses and i removed it and restarted my netbook but i don't know what damages has been done by it..i dont even know if all traces of it has been removed..

    I understand .. .. I know i am ending the process .. I have the symantec corporate edition for my anti virus .. and i have detected some of them with it .. but i believe I am going to have to run the scan in safe mode .. I could not follow your path outlined to the executable file .. I went into my C actually on mine its h windows folder and could not find it .. .. to be cont..

  • How do I do a virus scan on my computer

    I just installed a ClamXav on my computer because I was told I had opened something in my mailbox. It is now showing 14
    Filename
    Infection Name
    Status
    /Users/auntiefox/Library/Mail Downloads/Postal.Document 2.exe
    BC.Heuristic.Trojan.SusPacked.BF-6.A
    Now what do I do with it when I am done?

    mende1 wrote:
    That's a Windows virus.
    Well, it probably is and then again, it might be nothing at all.  The word "Heuristics" is the key that it was identified as being suspicious by a special heuristics scan engine, not by matching it against a specific signature. The scan spotted something and feels you need to be cautions with it.
    The ".exe" would normally signal a Windows executable, but it could also be a self-extracting zip file, in which case it can be manually extracted by a Mac.
    You are correct about items in Mail Downloads being OK to trash, but attachments are also embedded in the raw e-mail.  Normally the only time they show up in Mail Downloads is if it has been viewed (such as an image) or saved.  In these cases the user will normally see the same infection for both the original e-mail and the attachment.  My guess is that the original e-mail had already been trashed or moved to the junk/spam folder.
    From the attachment name, it almost certainly is one of the many Trojan's disguised as a delivery notice that made the rounds during the holidays, so I think all the right decisions were made. Just wanted to clarify a few things in case users jump to the wrong conclusion about the next attachment.

  • How do I run a security scan ?

    I missed SOA and went to project free tv...When finished was bombarded with ads...Has this infected my puter ?

    You can try these free programs to scan for malware, which work with your existing antivirus software:
    * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
    * [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])
    * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
    * [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller]
    * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
    * [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
    Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
    Also check your extensions for anything suspicious that may have installed:
    * Tools (or [[Image: New Fx Menu]] > Add-ons > Extensions
    Alternatively you can start [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] - if you don't experience any problems in safe mode then an extension is likely the culprit. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
    Did this fix your problems? Please report back to us!

Maybe you are looking for