How do I scan with my hp color laser 2840 using windows 7 64 bit?
I'm using an HP color laserjet 2840 all in one printer with my hp Pavilion dv7-6163us laptop. Before I upgraded to this new computer using windows 7 64 bit addition I was able to scan documents with this multifunction machine. Now with windows 7 I no longer have this functionality. When I look at HP's help section they tell me that drivers for the 2840 for printing and scanning are built into windows 7. How do I get my machine to scan a document?
This seems to be a commercial product. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You can find the Commercial Laserjet board here:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
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This seems to be a commercial product. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You can find the Commercial Laserjet board here:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too. -
How do I purge print jobs on an officejet 4215 using windows 7 64 bit OS?
The all-in-one officejet 4215 will not print a print job nor will it delete the print job from the queue. I have uninstalled the printer and reinstalled, unpluged and disconnected from the network and nothing works.
Hi,
Please clarify your meaning "reinstalled" the printer - The driver for your printer already included within Windows7, any software you may use is not intended to Windows7.
May the stuck print job being printed upon restarting the PC?
If so, i would recomment you to try and disable the USB Ports power Management. It may cause connectivity issues with the LIDIL printing language being used by your printer:
Right click on Computer.
Click Manage.
Open the Device Manager from the left pane.
Locate the Universal Serial Bus Controller category, double click to expend it.
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Click OK.
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Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution -
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Hi rward88,
Assuming you have installed the drivers and are using the MP Navigator program to scan, it may be a simple setting within the application.
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Some users have had success using Image Capture in the Applications folder - although it doesn't seem to work for everybody. Worth a try.
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Hi!
After Windows update in april 2014 I cant any longer use the scanning funktion via network from Canon MF8330 Cdn multifunktion printer/fax/scanner machine! It worked fine Before the april Windows update installation.
I have reinstalled with Canons driver kit 2005b för Windows 7 64 bit. All works fine until the scanner installation ends, then system report that it cannot install the scanner and I have to try installing again. I have done that now several times but it helps not. I Think it has something to do with that the Canon scanner drivers isn´t 64 bit files, or the problem is that windows update has replaces saome dll file to a never version that not work with Canon drivers.
I have seen that there is a service pack 1 from Canon för Windows 8 and 8,1, can I use that service pack to get a never dll file for scanner or work this only for windows 8 version.
Have someone a solution to this! I have contacted the Canon support already and they say that its a Microsoft problem!
Very thanful for help in this case!
Greetings
Sixten
Hi!
I am installing the drivers from Canons site. It is the newest version 2005b for Windows 7 64 bit to MF8330Cdn Canon multifunction printer/fax/scanner. Installation goes well for the printer and fax but not for scanner drivers. The error message is Could not install the scanner. In device manager is there then a unknown device under Image devices. In Device Manager I try to update drivers, but it does not help either, error message is access denied. I am logged on the system with administrator account, therfore it is strange that I get the error message access denied.
I tried earlier to do system restore back to previous time, but it did not work, error was that the system could not do the system restore because of access rights.
is there anything else I could do.
Here is the MF36SCN.inf file for scanner installation from Canon, if it can help You to go further with the problem. Is there something strange in the inf file that does not work in Windows 7 64 bit Windows, something shows that ther is also same 32 bits parts in the inf file.
Greetings
Sixten
; MF36SCN.INF -- Windows Setup File for the MF8300 Series (Windows XP,Vista(64-bit))
; Copyright CANON INC. 2009 All Rights Reserved
; InfID: {BA7E017E-FA42-4831-A084-AA9E671325EE}
; Last Modified: 11-Jun-2009
[Version]
Signature="$Windows NT$"
class="Image"
ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
; The above GUID is the class GUID for all scanners and MUST NOT change
Provider=%Msft%
CatalogFile.NTamd64=MF36SCN.CAT
DriverVer=06/17/2009, 11.3.0.0
[DestinationDirs]
DefaultDestDir=11
CNCDsFiles=10,"twain_32\"%CNCRFN%
CNCMediaFiles=10,media
ColorFiles.NT=11,spool\drivers\Color
[ControlFlags]
;ExcludeFromSelect=*
[Manufacturer]
%Mfg%=Models,NTamd64.5.1,NTamd64.6.0
[Models.NTamd64.5.1]
%LPTENUM\CNC.DeviceDesc%=CNCInstall_XP,USB\VID_04A9&PID_2708&MI_00
%LPTENUM\CNC.DeviceDesc%=CNCInstallNet_XP,CANON_MFNP&%CNCRFN%
[Models.NTamd64.6.0]
%LPTENUM\CNC.DeviceDesc%=CNCInstall_VISTA,USB\VID_04A9&PID_2708&MI_00
%LPTENUM\CNC.DeviceDesc%=CNCInstallNet_VISTA,CANON_MFNP&%CNCRFN%
;........................................ WinXP(64-bit) section
[CNCInstall_XP.NTamd64]
Include=sti.inf
Needs=STI.USBSection
SubClass=StillImage
DeviceType=1
DeviceSubType=0x1
DeviceData=CNCDeviceData
AddReg=CNCAddreg,CNCAddreg.USB,CNCUSDAddreg_XP
CopyFiles=WiaFiles,CNCDsFiles,ColorFiles.NT,MPScanLLD,CNCMediaFiles
ICMProfiles="sRGB Color Space Profile.icm"
; used for push button event
Capabilities=0x11
Events=PushButton.Events
DriverVer=06/17/2009, 11.3.0.0
FriendlyName=%CNC.FriendlyName%
[CNCInstall_XP.NTamd64.Services]
Include=sti.inf
Needs=STI.USBSection.Services
[CNCInstall_XP.NTamd64.CoInstallers]
CopyFiles = ScanCoInstaller_CopyFiles_x64
AddReg = ScanCoInstaller_AddReg_x64
[ScanCoInstaller_CopyFiles_x64]
CNCLSO36b.dll
[ScanCoInstaller_AddReg_x64]
HKR,,CoInstallers32,0x00010000,"CNCLSO36b.dll,Coinstaller_EntryPoint"
;........................................ WinVista(64-bit) section
[CNCInstall_VISTA.NTamd64]
Include=sti.inf
Needs=STI.USBSection
SubClass=StillImage
DeviceType=1
DeviceSubType=0x1
DeviceData=CNCDeviceData_VISTA
AddReg=CNCAddreg,CNCAddreg.USB,CNCUSDAddreg_XP,CNCUSDAddreg_VISTA
CopyFiles=Wia2Files,CNCDsFiles,ColorFiles.NT,MPScanLLD,CNCMediaFiles
ICMProfiles="sRGB Color Space Profile.icm"
; used for push button event
Capabilities=0x11
Events=PushButton.Events
DriverVer=06/17/2009, 11.3.0.0
FriendlyName=%CNC.FriendlyName%
[CNCInstall_VISTA.NTamd64.Services]
Include=sti.inf
Needs=STI.USBSection.Services
[CNCInstall_VISTA.NTamd64.CoInstallers]
CopyFiles = ScanCoInstaller_CopyFiles_x64
AddReg = ScanCoInstaller_AddReg_x64
[ScanCoInstaller_CopyFiles_x64]
CNCLSO36b.dll
[ScanCoInstaller_AddReg_x64]
HKR,,CoInstallers32,0x00010000,"CNCLSO36b.dll,Coinstaller_EntryPoint"
;........................................ WinXP(64-bit) section(Network)
[CNCInstallNet_XP.NTamd64]
Include=sti.inf
Needs=STI.SerialSection
SubClass=StillImage
DeviceType=1
DeviceSubType=0x1
DeviceData=CNCDeviceData
AddReg=CNCAddreg,CNCUSDAddreg_XP
CopyFiles=WiaFiles,CNCDsFiles,ColorFiles.NT,MPScanLLD,CNCMediaFiles
ICMProfiles="sRGB Color Space Profile.icm"
; used for push button event
Capabilities=0x11
Events=PushButton.Events
DriverVer=06/17/2009, 11.3.0.0
FriendlyName=%CNC.FriendlyName%
[CNCInstallNet_XP.NTamd64.Services]
Include=sti.inf
Needs=STI.SerialSection.Services
[CNCInstallNet_XP.NTamd64.CoInstallers]
CopyFiles = ScanCoInstaller_CopyFiles_x64
AddReg = ScanCoInstaller_AddReg_x64
[ScanCoInstaller_CopyFiles_x64]
CNCLSO36b.dll
[ScanCoInstaller_AddReg_x64]
HKR,,CoInstallers32,0x00010000,"CNCLSO36b.dll,Coinstaller_EntryPoint"
;........................................ WinVista(64-bit) section(Network)
[CNCInstallNet_VISTA.NTamd64]
Include=sti.inf
Needs=STI.SerialSection
SubClass=StillImage
DeviceType=1
DeviceSubType=0x1
DeviceData=CNCDeviceData_VISTA
AddReg=CNCAddreg,CNCUSDAddreg_XP,CNCUSDAddreg_VISTA
CopyFiles=Wia2Files,CNCDsFiles,ColorFiles.NT,MPScanLLD,CNCMediaFiles
ICMProfiles="sRGB Color Space Profile.icm"
; used for push button event
Capabilities=0x11
Events=PushButton.Events
DriverVer=06/17/2009, 11.3.0.0
FriendlyName=%CNC.FriendlyName%
[CNCInstallNet_VISTA.NTamd64.Services]
Include=sti.inf
Needs=STI.SerialSection.Services
[CNCInstallNet_VISTA.NTamd64.CoInstallers]
CopyFiles = ScanCoInstaller_CopyFiles_x64
AddReg = ScanCoInstaller_AddReg_x64
[ScanCoInstaller_CopyFiles_x64]
CNCLSO36b.dll
[ScanCoInstaller_AddReg_x64]
HKR,,CoInstallers32,0x00010000,"CNCLSO36b.dll,Coinstaller_EntryPoint"
;.......................................... Common Section
[PushButton.Events]
PushButtonPushed1=%PushButtonPushed1%,{66F2A894-EC9B-430c-9D52-E8719D200DAC},%ButtonApp%
PushButtonPushed2=%PushButtonPushed2%,{506AC8D1-E030-4f05-8F8A-4476153E2D6C},%ButtonApp%
PushButtonPushed3=%PushButtonPushed3%,{9813E8A6-3652-4768-9AD1-C89E9B5CA956},%ButtonApp%
PushButtonPushed4=%PushButtonPushed4%,{03B58D10-0245-4859-A489-D695C7729FB3},%ButtonApp%
[ColorFiles.NT]
CNZ005.ICC
CNFR08.ICC
[CNCDeviceData]
TwainDS=%CNC.TwainDS%
SpecialInfo=%CNC.SPInfo%
DeviceKey=%CNCRFN%
InstallDirectory="\TWAIN_32\%CNCRFN%\"
KeyNamePath=%KEYNAME%
DefaultKeyNamePath=%DEFAULTKEYNAME%
[CNCDeviceData_VISTA]
TwainDS=%CNC.TwainDS%
SpecialInfo=%CNC.SPInfo%
DeviceKey=%CNCRFN%
InstallDirectory="\TWAIN_32\%CNCRFN%\"
KeyNamePath=%KEYNAME%
DefaultKeyNamePath=%DEFAULTKEYNAME%
UI Class ID={DF89C549-D67D-4fb0-A575-547073BFAB11}
;The above GUID reused from sample MUST change for each Model.
[CNCAddreg]
HKLM,"%SGDKEY%","DeviceName",,%CNC.MDL%
HKLM,"%SGDKEY%","SeriesName",,%CNC.SRS%
HKLM,"%SGDKEY%","Manufacturer",,"Canon Inc."
HKLM,"%SGDKEY%","ProductFamily",,"TWAIN Scanners"
HKLM,"%SGDKEY%","ProductName",,%CNC.MDL%
HKLM,"%SGDKEY%","InstallDirectory",,"%10%\TWAIN_32\%CNCRFN%\"
HKLM,"%SGDKEY%","DeviceDriver",,"SCANINTF.DLL"
HKLM,"%SGDKEY%","ProductId",,"MF8300 "
HKLM,"%SGDKEY%","DataSourcePath",,"%10%\TWAIN_32\%CNCRFN%\cisds.ds"
HKLM,"%SGDKEY%","TextEnhance",0x00010001,0
HKLM,"%SGDKEY%","HiDefinitionMode",0x00010001,0
HKLM,"%SGDKEY%","AutoPreview",0x00010001,0
HKLM,"%SGDKEY%","AutoClose",0x00010001,0
HKLM,"%SGDKEY%","SavePreview",0x00010001,1
HKLM,"%SGDKEY%","DriverDate",,"06 2009"
HKLM,"%SGDKEY%","DriverVersion",,"11.3.0.0.mf09"
HKLM,"%SGDKEY%","ColorGear",,%CNC.ColorGear%
HKLM,"%SGDKEY%","ColorMatch Platen",,"CNFR08.ICC"
HKLM,"%SGDKEY%","SGIPPDEF",,"CNCFR08.DAT"
HKLM,"%SGDKEY%","Descreen",0x00010001,0
HKLM,"%SGDKEY%","Unsharp",0x00010001,3
HKLM,"%SGDKEY%","MultiLimitThreshold",0x00010001,180
HKLM,"%SGDKEY%","MultiJackUp",0x00010001,9
HKLM,"%SGDKEY%","MultiTrimJackUp",0x00010001,20
HKLM,"%SGDKEY%","CardPhotoDistThr",0x00010001,30
HKLM,"%SGDKEY%","PhotoTrimThr",0x00010001,210
HKLM,"%SGDKEY%","PhotoRThr",0x00010001,210
HKLM,"%SGDKEY%","PhotoGThr",0x00010001,210
HKLM,"%SGDKEY%","PhotoBThr",0x00010001,210
HKLM,"%SGDKEY%","CardTrimThr",0x00010001,30
HKLM,"%SGDKEY%","CardRThr",0x00010001,30
HKLM,"%SGDKEY%","CardGThr",0x00010001,30
HKLM,"%SGDKEY%","CardBThr",0x00010001,30
HKLM,"%SGDKEY%","ParWhiteBlackEth",0x00010001,5
HKLM,"%SGDKEY%","ParWhiteBlackEthDG",0x00010001,5
HKLM,"%SGDKEY%","ParWhiteBlackSth",0x00010001,35
HKLM,"%SGDKEY%","ParWhiteBlackVth",0x00010001,10
HKLM,"%SGDKEY%","ParLabelingHth",0x00010001,30
HKLM,"%SGDKEY%","ParLabelingLeft",0x00010001,1
HKLM,"%SGDKEY%","ParLabelingTop",0x00010001,1
HKLM,"%SGDKEY%","ParLabelingRight",0x00010001,1
HKLM,"%SGDKEY%","ParLabelingBottom",0x00010001,1
HKLM,"%SGDKEY%","DT_Left",,"10"
HKLM,"%SGDKEY%","DT_Top",,"0"
HKLM,"%SGDKEY%","DT_Width" ,,"1.5"
HKLM,"%SGDKEY%","DT_Length",,"4.5"
HKLM,"%SGDKEY%","DT_Border_1",,"2.5"
HKLM,"%SGDKEY%","DT_Border_2",,"3.5"
HKLM,"%SGDKEY%","DT_BkTh",,"18"
HKLM,"%SGDKEY%","DT_MinWhThr",,"15"
HKLM,"%SGDKEY%","DT_MaxWhThr",,"45"
HKLM,"%SGDKEY%","ButtonNum",0x00010001,1
HKLM,"%STIKEY%","MF8300",0x00010001,1
[CNCAddreg.USB]
HKLM,"%SGDKEY%","AvailableDriver",0x00010001,1
[CNCUSDAddreg_XP]
HKLM,"%WIASGDKEY%","ColorMatch",0x00010001,1
HKLM,"%WIASGDKEY%","ColorGear",,"%CNC.ColorGear%"
HKLM,"%WIASGDKEY%","TextEnhance",0x00010001,0
HKLM,"%WIASGDKEY%","Descreen",0x00010001,0
HKLM,"%WIASGDKEY%","UnsharpMask",0x00010001,0
HKLM,"%WIASGDKEY%","HiDefinitionMode",0x00010001,0
HKLM,"%WIASGDKEY%","ProductId",,"MF8300 "
HKLM,"%WIASGDKEY%","ButtonNum",0x00010001,1
HKLM,"%WIASGDKEY%","DspGamma",0x00010001,1
HKLM,"%WIASTIKEY%","MF8300",0x00010001,1
HKR,,USDClass,,"{4BA01336-9934-455e-8FB8-4A47A638DF0E}"
HKCR,CLSID\{4BA01336-9934-455e-8FB8-4A47A638DF0E},,,"Canon USD"
HKCR,CLSID\{4BA01336-9934-455e-8FB8-4A47A638DF0E}\InProcServer32,,,%11%\CNCC8300.DLL
HKCR,CLSID\{4BA01336-9934-455e-8FB8-4A47A638DF0E}\InProcServer32,ThreadingModel,,"Both"
; The above GUID is specific to MF8300 and MUST change for a different model.
[CNCUSDAddreg_VISTA]
HKCR,CLSID\{DF89C549-D67D-4fb0-A575-547073BFAB11},,,"WIA Driver UI Extension"
HKCR,CLSID\{DF89C549-D67D-4fb0-A575-547073BFAB11}\shellex\ImageProcessingFilter\{CA0D4D3E-98ED-4787-AF02-4AF2A1303ACC}
; The above GUID is specific to MF8300 and MUST change for a different model.
HKCR,CLSID\{CA0D4D3E-98ED-4787-AF02-4AF2A1303ACC},,,"Canon Image Processing Filter"
HKCR,CLSID\{CA0D4D3E-98ED-4787-AF02-4AF2A1303ACC}\InProcServer32,,,%11%\CNCE8300.dll
HKCR,CLSID\{CA0D4D3E-98ED-4787-AF02-4AF2A1303ACC}\InProcServer32,ThreadingModel,,"Both"
; The above GUID is specific to MF8300 and MUST change for a different model.
[WiaFiles]
CNCC8300.DLL
CNCI8300.DLL
CNCL8300.DLL
[Wia2Files]
CNCC8300.DLL
CNCI8300.DLL
CNCL8300.DLL
CNCE8300.DLL
[CNCDsFiles]
CISDS.DS
SGUI.DLL
SGUI_RES.DLL
WIARES.DLL
IOP.DLL
ITLIB32.DLL
SCANINTF.DLL
TPM.DLL
CNCFR08.DAT
MC2.TXT
JDA_CIMG.DLL
NBS4MB.DLL
NBSCOR4M.DLL
RMSLANTC.DLL
RSTCOL.DLL
[MPScanLLD]
CNCMFP36.INI,,,0x20
CNCLSI36b.DLL,,,0x20
CNCLSD36b.DLL,,,0x20
CNCLSC36b.DLL,,,0x20
CNCLST36b.DLL,,,0x20
CNCLSU36b.DLL,,,0x20
[CNCMediaFiles]
CSSAMP1.MID
;-------------------------------Source Index
[SourceDisksFiles]
CNZ005.ICC=1
ITLIB32.DLL=1
JDA_CIMG.DLL=1
NBS4MB.DLL=1
NBSCOR4M.DLL=1
RMSLANTC.DLL=1
RSTCOL.DLL=1
CISDS.DS=1
SGUI.DLL=1
IOP.DLL=1
SCANINTF.DLL=1
TPM.DLL=1
SGUI_RES.DLL=1
WIARES.DLL=1
CSSAMP1.MID=1
CNCFR08.DAT=1
CNFR08.ICC=1
MC2.TXT=1
CNCC8300.DLL=1
CNCI8300.DLL=1
CNCL8300.DLL=1
CNCE8300.DLL=1
CNCMFP36.INI=1
CNCLSI36b.DLL=1
CNCLSD36b.DLL=1
CNCLSC36b.DLL=1
CNCLST36b.DLL=1
CNCLSU36b.DLL=1
CNCLSO36b.DLL =1
[SourceDisksNames]
1=%D1%,scan.cab,
;-------------------------------String Aliases
[Strings]
Msft="Canon"
Mfg="Canon"
SGDKEY="Software\Wow6432Node\Canon\SateraMFP1\ScanGear\11.3\Devices\MF8300"
STIKEY="Software\Wow6432Node\Canon\SateraMFP1\ScanGear\STI"
DEFAULTKEYNAME="Software\Wow6432Node\Canon\SateraMFP1\Toolbox Ver4.9\Devices\"
KEYNAME="\Software\Canon\MFToolbox\"
WIASGDKEY="Software\Canon\SateraMFP1\WIA\3.0\Devices\MF8300"
WIASTIKEY="Software\Canon\SateraMFP1\WIA\STI"
D1="Canon MF8300 Series Setup Disk"
LPTENUM\CNC.DeviceDesc="Canon MF8300 Series"
ButtonApp = "MF Toolbox Ver4.9"
CNCRFN = "MF8300"
CNC.MDL = "Canon MF8300"
CNC.SRS = "Canon MF8300 Series"
CNC.DeviceDesc = "Canon MF8300"
CNC.SPInfo = "Canon MF8300 Scanner"
CNC.TwainDS = "Canon MF8300 Series"
CNC.ColorGear = "FR08"
PushButtonPushed1= "Scan-1"
PushButtonPushed2= "Scan-2"
PushButtonPushed3= "Scan-3"
PushButtonPushed4= "Scan-4"
CNC.FriendlyName = "WIA Canon MF8300 Series"
greeting
SixtenHow I fixed it, at least for now:
1. I've been using OC Genie for a few days, it has been working great on Windows but I guess it was causing many games to crash to the desktop so I decided to turn it off, since then the memory issue started to happen, since this morning.
2. I can only think of my computer got OC Genie addicted, like addiction to crack or cocaine, and the memory, or call it nervous system, wanted more OC Genie, so it gave it to him and bingo, my 4GB readable, but then I used of trickery and deceit to disable OC Genie again and my 4GB is back again without OC Genie.
Hope this helps someone. -
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I am a novice user of Dreamweaver 8. I created a site using pop-up Behaviors for a dropdown navigation bar. I've read about a lot of problems others are having, but part of my problem I have not been able to locate anywhere. After I created my templa
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Get a PDF when opening original InDesign File (CS4) to update it.
I need to update an organizational chart MONDAY MORNING if I want to look really smart at my brand new job I started last week. The problem--I have located the orginal file that was created in InDesign CS4 by my predecessor. When I double click on th
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Please help, how can I stop the movie download? I've even seen the movie on the pad already, but it is still shown as downloading. Pressing pause will download the other apps, but does not solve the problem downloading of the movie endlessly.
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Is it possible to create a re-sizeable 'chalk style' border in InDesign? Thanks if you can help
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Hi, I have installed Vision Demo of Oracle Apps 11.5.5 on Windows 2000 server. when I try to open the form People/Enter and Maintain the system shows busy and I am not able to perform any operations. pls help Thanks