How do I scan with my hp color laser 2840 using windows 7 64 bit?

I'm using an HP color laserjet 2840 all in one printer with my hp Pavilion dv7-6163us laptop.  Before I upgraded to this new computer using windows 7 64 bit addition I was able to scan documents with this multifunction machine.  Now with windows 7 I no longer have this functionality.  When I look at HP's help section they tell me that drivers for the 2840 for printing and scanning are built into windows 7.  How do I get my machine to scan a document?

This seems to be a commercial product. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You can find the Commercial Laserjet board here:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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    Hi!
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    Hi!
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    Greetings
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    ; MF36SCN.INF  -- Windows Setup File for the MF8300 Series (Windows XP,Vista(64-bit))
    ; Copyright CANON INC. 2009 All Rights Reserved
    ; InfID: {BA7E017E-FA42-4831-A084-AA9E671325EE}
    ; Last Modified: 11-Jun-2009
    [Version]
    Signature="$Windows NT$"
    class="Image"
    ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
    ;  The above GUID is the class GUID for all scanners and MUST NOT change
    Provider=%Msft%
    CatalogFile.NTamd64=MF36SCN.CAT
    DriverVer=06/17/2009, 11.3.0.0
    [DestinationDirs]
    DefaultDestDir=11
    CNCDsFiles=10,"twain_32\"%CNCRFN%
    CNCMediaFiles=10,media
    ColorFiles.NT=11,spool\drivers\Color
    [ControlFlags]
    ;ExcludeFromSelect=*
    [Manufacturer]
    %Mfg%=Models,NTamd64.5.1,NTamd64.6.0
    [Models.NTamd64.5.1]
    %LPTENUM\CNC.DeviceDesc%=CNCInstall_XP,USB\VID_04A9&PID_2708&MI_00
    %LPTENUM\CNC.DeviceDesc%=CNCInstallNet_XP,CANON_MFNP&%CNCRFN%
    [Models.NTamd64.6.0]
    %LPTENUM\CNC.DeviceDesc%=CNCInstall_VISTA,USB\VID_04A9&PID_2708&MI_00
    %LPTENUM\CNC.DeviceDesc%=CNCInstallNet_VISTA,CANON_MFNP&%CNCRFN%
    ;........................................ WinXP(64-bit) section
    [CNCInstall_XP.NTamd64]
    Include=sti.inf
    Needs=STI.USBSection
    SubClass=StillImage
    DeviceType=1
    DeviceSubType=0x1
    DeviceData=CNCDeviceData
    AddReg=CNCAddreg,CNCAddreg.USB,CNCUSDAddreg_XP
    CopyFiles=WiaFiles,CNCDsFiles,ColorFiles.NT,MPScanLLD,CNCMediaFiles
    ICMProfiles="sRGB Color Space Profile.icm"
    ; used for push button event
    Capabilities=0x11
    Events=PushButton.Events
    DriverVer=06/17/2009, 11.3.0.0
    FriendlyName=%CNC.FriendlyName%
    [CNCInstall_XP.NTamd64.Services]
    Include=sti.inf
    Needs=STI.USBSection.Services
    [CNCInstall_XP.NTamd64.CoInstallers]
    CopyFiles = ScanCoInstaller_CopyFiles_x64
    AddReg    = ScanCoInstaller_AddReg_x64
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    CNCLSO36b.dll
    [ScanCoInstaller_AddReg_x64]
    HKR,,CoInstallers32,0x00010000,"CNCLSO36b.dll,Coinstaller_EntryPoint"
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    Include=sti.inf
    Needs=STI.USBSection
    SubClass=StillImage
    DeviceType=1
    DeviceSubType=0x1
    DeviceData=CNCDeviceData_VISTA
    AddReg=CNCAddreg,CNCAddreg.USB,CNCUSDAddreg_XP,CNCUSDAddreg_VISTA
    CopyFiles=Wia2Files,CNCDsFiles,ColorFiles.NT,MPScanLLD,CNCMediaFiles
    ICMProfiles="sRGB Color Space Profile.icm"
    ; used for push button event
    Capabilities=0x11
    Events=PushButton.Events
    DriverVer=06/17/2009, 11.3.0.0
    FriendlyName=%CNC.FriendlyName%
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    Include=sti.inf
    Needs=STI.USBSection.Services
    [CNCInstall_VISTA.NTamd64.CoInstallers]
    CopyFiles = ScanCoInstaller_CopyFiles_x64
    AddReg    = ScanCoInstaller_AddReg_x64
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    CNCLSO36b.dll
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    HKR,,CoInstallers32,0x00010000,"CNCLSO36b.dll,Coinstaller_EntryPoint"
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    Include=sti.inf
    Needs=STI.SerialSection
    SubClass=StillImage
    DeviceType=1
    DeviceSubType=0x1
    DeviceData=CNCDeviceData
    AddReg=CNCAddreg,CNCUSDAddreg_XP
    CopyFiles=WiaFiles,CNCDsFiles,ColorFiles.NT,MPScanLLD,CNCMediaFiles
    ICMProfiles="sRGB Color Space Profile.icm"
    ; used for push button event
    Capabilities=0x11
    Events=PushButton.Events
    DriverVer=06/17/2009, 11.3.0.0
    FriendlyName=%CNC.FriendlyName%
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    Include=sti.inf
    Needs=STI.SerialSection.Services
    [CNCInstallNet_XP.NTamd64.CoInstallers]
    CopyFiles = ScanCoInstaller_CopyFiles_x64
    AddReg    = ScanCoInstaller_AddReg_x64
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    CNCLSO36b.dll
    [ScanCoInstaller_AddReg_x64]
    HKR,,CoInstallers32,0x00010000,"CNCLSO36b.dll,Coinstaller_EntryPoint"
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    Include=sti.inf
    Needs=STI.SerialSection
    SubClass=StillImage
    DeviceType=1
    DeviceSubType=0x1
    DeviceData=CNCDeviceData_VISTA
    AddReg=CNCAddreg,CNCUSDAddreg_XP,CNCUSDAddreg_VISTA
    CopyFiles=Wia2Files,CNCDsFiles,ColorFiles.NT,MPScanLLD,CNCMediaFiles
    ICMProfiles="sRGB Color Space Profile.icm"
    ; used for push button event
    Capabilities=0x11
    Events=PushButton.Events
    DriverVer=06/17/2009, 11.3.0.0
    FriendlyName=%CNC.FriendlyName%
    [CNCInstallNet_VISTA.NTamd64.Services]
    Include=sti.inf
    Needs=STI.SerialSection.Services
    [CNCInstallNet_VISTA.NTamd64.CoInstallers]
    CopyFiles = ScanCoInstaller_CopyFiles_x64
    AddReg    = ScanCoInstaller_AddReg_x64
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    CNCLSO36b.dll
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    HKR,,CoInstallers32,0x00010000,"CNCLSO36b.dll,Coinstaller_EntryPoint"
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    [PushButton.Events]
    PushButtonPushed1=%PushButtonPushed1%,{66F2A894-EC9B-430c-9D52-E8719D200DAC},%ButtonApp%
    PushButtonPushed2=%PushButtonPushed2%,{506AC8D1-E030-4f05-8F8A-4476153E2D6C},%ButtonApp%
    PushButtonPushed3=%PushButtonPushed3%,{9813E8A6-3652-4768-9AD1-C89E9B5CA956},%ButtonApp%
    PushButtonPushed4=%PushButtonPushed4%,{03B58D10-0245-4859-A489-D695C7729FB3},%ButtonApp%
    [ColorFiles.NT]
    CNZ005.ICC
    CNFR08.ICC
    [CNCDeviceData]
    TwainDS=%CNC.TwainDS%
    SpecialInfo=%CNC.SPInfo%
    DeviceKey=%CNCRFN%
    InstallDirectory="\TWAIN_32\%CNCRFN%\"
    KeyNamePath=%KEYNAME%
    DefaultKeyNamePath=%DEFAULTKEYNAME%
    [CNCDeviceData_VISTA]
    TwainDS=%CNC.TwainDS%
    SpecialInfo=%CNC.SPInfo%
    DeviceKey=%CNCRFN%
    InstallDirectory="\TWAIN_32\%CNCRFN%\"
    KeyNamePath=%KEYNAME%
    DefaultKeyNamePath=%DEFAULTKEYNAME%
    UI Class ID={DF89C549-D67D-4fb0-A575-547073BFAB11}
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    HKLM,"%SGDKEY%","DeviceName",,%CNC.MDL%
    HKLM,"%SGDKEY%","SeriesName",,%CNC.SRS%
    HKLM,"%SGDKEY%","Manufacturer",,"Canon Inc."
    HKLM,"%SGDKEY%","ProductFamily",,"TWAIN Scanners"
    HKLM,"%SGDKEY%","ProductName",,%CNC.MDL%
    HKLM,"%SGDKEY%","InstallDirectory",,"%10%\TWAIN_32\%CNCRFN%\"
    HKLM,"%SGDKEY%","DeviceDriver",,"SCANINTF.DLL"
    HKLM,"%SGDKEY%","ProductId",,"MF8300          "
    HKLM,"%SGDKEY%","DataSourcePath",,"%10%\TWAIN_32\%CNCRFN%\cisds.ds"
    HKLM,"%SGDKEY%","TextEnhance",0x00010001,0
    HKLM,"%SGDKEY%","HiDefinitionMode",0x00010001,0
    HKLM,"%SGDKEY%","AutoPreview",0x00010001,0
    HKLM,"%SGDKEY%","AutoClose",0x00010001,0
    HKLM,"%SGDKEY%","SavePreview",0x00010001,1
    HKLM,"%SGDKEY%","DriverDate",,"06 2009"
    HKLM,"%SGDKEY%","DriverVersion",,"11.3.0.0.mf09"
    HKLM,"%SGDKEY%","ColorGear",,%CNC.ColorGear%
    HKLM,"%SGDKEY%","ColorMatch Platen",,"CNFR08.ICC"
    HKLM,"%SGDKEY%","SGIPPDEF",,"CNCFR08.DAT"
    HKLM,"%SGDKEY%","Descreen",0x00010001,0
    HKLM,"%SGDKEY%","Unsharp",0x00010001,3
    HKLM,"%SGDKEY%","MultiLimitThreshold",0x00010001,180
    HKLM,"%SGDKEY%","MultiJackUp",0x00010001,9
    HKLM,"%SGDKEY%","MultiTrimJackUp",0x00010001,20
    HKLM,"%SGDKEY%","CardPhotoDistThr",0x00010001,30
    HKLM,"%SGDKEY%","PhotoTrimThr",0x00010001,210
    HKLM,"%SGDKEY%","PhotoRThr",0x00010001,210
    HKLM,"%SGDKEY%","PhotoGThr",0x00010001,210
    HKLM,"%SGDKEY%","PhotoBThr",0x00010001,210
    HKLM,"%SGDKEY%","CardTrimThr",0x00010001,30
    HKLM,"%SGDKEY%","CardRThr",0x00010001,30
    HKLM,"%SGDKEY%","CardGThr",0x00010001,30
    HKLM,"%SGDKEY%","CardBThr",0x00010001,30
    HKLM,"%SGDKEY%","ParWhiteBlackEth",0x00010001,5
    HKLM,"%SGDKEY%","ParWhiteBlackEthDG",0x00010001,5
    HKLM,"%SGDKEY%","ParWhiteBlackSth",0x00010001,35
    HKLM,"%SGDKEY%","ParWhiteBlackVth",0x00010001,10
    HKLM,"%SGDKEY%","ParLabelingHth",0x00010001,30
    HKLM,"%SGDKEY%","ParLabelingLeft",0x00010001,1
    HKLM,"%SGDKEY%","ParLabelingTop",0x00010001,1
    HKLM,"%SGDKEY%","ParLabelingRight",0x00010001,1
    HKLM,"%SGDKEY%","ParLabelingBottom",0x00010001,1
    HKLM,"%SGDKEY%","DT_Left",,"10"
    HKLM,"%SGDKEY%","DT_Top",,"0"
    HKLM,"%SGDKEY%","DT_Width" ,,"1.5"
    HKLM,"%SGDKEY%","DT_Length",,"4.5"
    HKLM,"%SGDKEY%","DT_Border_1",,"2.5"
    HKLM,"%SGDKEY%","DT_Border_2",,"3.5"
    HKLM,"%SGDKEY%","DT_BkTh",,"18"
    HKLM,"%SGDKEY%","DT_MinWhThr",,"15"
    HKLM,"%SGDKEY%","DT_MaxWhThr",,"45"
    HKLM,"%SGDKEY%","ButtonNum",0x00010001,1
    HKLM,"%STIKEY%","MF8300",0x00010001,1
    [CNCAddreg.USB]
    HKLM,"%SGDKEY%","AvailableDriver",0x00010001,1
    [CNCUSDAddreg_XP]
    HKLM,"%WIASGDKEY%","ColorMatch",0x00010001,1
    HKLM,"%WIASGDKEY%","ColorGear",,"%CNC.ColorGear%"
    HKLM,"%WIASGDKEY%","TextEnhance",0x00010001,0
    HKLM,"%WIASGDKEY%","Descreen",0x00010001,0
    HKLM,"%WIASGDKEY%","UnsharpMask",0x00010001,0
    HKLM,"%WIASGDKEY%","HiDefinitionMode",0x00010001,0
    HKLM,"%WIASGDKEY%","ProductId",,"MF8300          "
    HKLM,"%WIASGDKEY%","ButtonNum",0x00010001,1
    HKLM,"%WIASGDKEY%","DspGamma",0x00010001,1
    HKLM,"%WIASTIKEY%","MF8300",0x00010001,1
    HKR,,USDClass,,"{4BA01336-9934-455e-8FB8-4A47A638DF0E}"
    HKCR,CLSID\{4BA01336-9934-455e-8FB8-4A47A638DF0E},,,"Canon USD"
    HKCR,CLSID\{4BA01336-9934-455e-8FB8-4A47A638DF0E}\InProcServer32,,,%11%\CNCC8300.DLL
    HKCR,CLSID\{4BA01336-9934-455e-8FB8-4A47A638DF0E}\InProcServer32,ThreadingModel,,"Both"
    ;  The above GUID is specific to MF8300 and MUST change for a different model.
    [CNCUSDAddreg_VISTA]
    HKCR,CLSID\{DF89C549-D67D-4fb0-A575-547073BFAB11},,,"WIA Driver UI Extension"
    HKCR,CLSID\{DF89C549-D67D-4fb0-A575-547073BFAB11}\shellex\ImageProcessingFilter\{CA0D4D3E-98ED-4787-AF02-4AF2A1303ACC}
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    HKCR,CLSID\{CA0D4D3E-98ED-4787-AF02-4AF2A1303ACC},,,"Canon Image Processing Filter"
    HKCR,CLSID\{CA0D4D3E-98ED-4787-AF02-4AF2A1303ACC}\InProcServer32,,,%11%\CNCE8300.dll
    HKCR,CLSID\{CA0D4D3E-98ED-4787-AF02-4AF2A1303ACC}\InProcServer32,ThreadingModel,,"Both"
    ;  The above GUID is specific to MF8300 and MUST change for a different model.
    [WiaFiles]
    CNCC8300.DLL
    CNCI8300.DLL
    CNCL8300.DLL
    [Wia2Files]
    CNCC8300.DLL
    CNCI8300.DLL
    CNCL8300.DLL
    CNCE8300.DLL
    [CNCDsFiles]
    CISDS.DS
    SGUI.DLL
    SGUI_RES.DLL
    WIARES.DLL
    IOP.DLL
    ITLIB32.DLL
    SCANINTF.DLL
    TPM.DLL
    CNCFR08.DAT
    MC2.TXT
    JDA_CIMG.DLL
    NBS4MB.DLL
    NBSCOR4M.DLL
    RMSLANTC.DLL
    RSTCOL.DLL
    [MPScanLLD]
    CNCMFP36.INI,,,0x20
    CNCLSI36b.DLL,,,0x20
    CNCLSD36b.DLL,,,0x20
    CNCLSC36b.DLL,,,0x20
    CNCLST36b.DLL,,,0x20
    CNCLSU36b.DLL,,,0x20
    [CNCMediaFiles]
    CSSAMP1.MID
    ;-------------------------------Source Index
    [SourceDisksFiles]
    CNZ005.ICC=1
    ITLIB32.DLL=1
    JDA_CIMG.DLL=1
    NBS4MB.DLL=1
    NBSCOR4M.DLL=1
    RMSLANTC.DLL=1
    RSTCOL.DLL=1
    CISDS.DS=1
    SGUI.DLL=1
    IOP.DLL=1
    SCANINTF.DLL=1
    TPM.DLL=1
    SGUI_RES.DLL=1
    WIARES.DLL=1
    CSSAMP1.MID=1
    CNCFR08.DAT=1
    CNFR08.ICC=1
    MC2.TXT=1
    CNCC8300.DLL=1
    CNCI8300.DLL=1
    CNCL8300.DLL=1
    CNCE8300.DLL=1
    CNCMFP36.INI=1
    CNCLSI36b.DLL=1
    CNCLSD36b.DLL=1
    CNCLSC36b.DLL=1
    CNCLST36b.DLL=1
    CNCLSU36b.DLL=1
    CNCLSO36b.DLL =1
    [SourceDisksNames]
    1=%D1%,scan.cab,
    ;-------------------------------String Aliases
    [Strings]
    Msft="Canon"
    Mfg="Canon"
    SGDKEY="Software\Wow6432Node\Canon\SateraMFP1\ScanGear\11.3\Devices\MF8300"
    STIKEY="Software\Wow6432Node\Canon\SateraMFP1\ScanGear\STI"
    DEFAULTKEYNAME="Software\Wow6432Node\Canon\SateraMFP1\Toolbox Ver4.9\Devices\"
    KEYNAME="\Software\Canon\MFToolbox\"
    WIASGDKEY="Software\Canon\SateraMFP1\WIA\3.0\Devices\MF8300"
    WIASTIKEY="Software\Canon\SateraMFP1\WIA\STI"
    D1="Canon MF8300 Series Setup Disk"
    LPTENUM\CNC.DeviceDesc="Canon MF8300 Series"
    ButtonApp        = "MF Toolbox Ver4.9"
    CNCRFN           = "MF8300"
    CNC.MDL          = "Canon MF8300"
    CNC.SRS          = "Canon MF8300 Series"
    CNC.DeviceDesc   = "Canon MF8300"
    CNC.SPInfo       = "Canon MF8300 Scanner"
    CNC.TwainDS      = "Canon MF8300 Series"
    CNC.ColorGear    = "FR08"
    PushButtonPushed1= "Scan-1"
    PushButtonPushed2= "Scan-2"
    PushButtonPushed3= "Scan-3"
    PushButtonPushed4= "Scan-4"
    CNC.FriendlyName     = "WIA Canon MF8300 Series"
    greeting
    Sixten

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    I'm using Windows 7 64 bit. I downloaded iTunes for Windows and setup an account. How do I stream a TV show to the TV in my bedroom? I have a Belkin router. My TV has many site Icons, e.g. Netflix, hula etc. from which I can download and watch movies in my bedroom. But the iTunes icon doesn't appear?

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  • TS1373 how can i connect my iphone to computer through usb using windows 8?

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