How do I search for a SR in metalink

I went to metalink and clicked "service request" link. in the dropdown, I selected "SR number" and enter a number to search, I'm not able to get anything retured after searching. actully, no matter waht I entered, I was never be able to search anything from SR.
Is there any step I missed or any configuration?
Thanks

I believe you need to enter your SR number in the portlet titled "Service Requests", next to the field with the magnifying glass icon, then click the magnifying glass icon.
HTH
Srini

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How do I search for a SR in metalink

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