How do I set up and monitor a PC laptop from my Imac in Apple Remote Desktop?

I have been able to set up all the Apple computers in my office using a client installer package but can't figure out how to install and use remote desktop on the windows machines in the office.

Install VNC server software on the PC.

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  • How do I search threads within a specific support community, i.e.. Apple Remote Desktop?

    Very frustrated with new layout of discussion forums...
    How do I search key words within threads within a specific support community?
    For Example I want to search the phrase 'couldn't collect' within the Apple Remote Desktop community.

    Thanks for your response. I'm well aware of the global search field.
    My problem with that is if I search the term 'couldn't collect', (in reference to a very specific Error message generated while running a report via Apple Remote Desktop Task Server) I get a slew of useless hits that have either the words 'couldn't' and/or 'collect' or any variation of those words, such as 'collection'.
    I'm looking for responses that are very specific to Apple Remote Desktop only. I don't have hours to weed through thousands of responses that have no bearing to that at all.
    Searching within specific sub-communities was possible before this new layout. Whatever happened to the booelean searches and searching by phrases and the 'advanced' searches? Do they still exist?

  • Shutdown a remote iMac using Apple Remote Desktop and Automator action

    Hi,
    I have my iMac and my wife's iMac connected to the same UPS. There is only one USB connector for the UPS that notifies my iMac when its time to shutdown due to a power cut out.
    Is there a way for my iMac to then send a command to my wife's iMac (which may be asleep; the iMac not my wife!) and instruct it to shutdown (forcefully)?
    The Belkin UPS software enables me to launch an automator action before it shuts down my computer.
    Your help would be appreciated,
    Tony

    Unless you already have Apple Remote Desktop, it will almost certainly be cheaper to just buy a second UPS for your wife's iMac than it will be to purchase ARD.
    If you do have ARD 3 already, then it looks like it would be possible to create an Automator workflow that would select your wife's iMac and then send the Unix command "shutdown" (look at the man page for shutdown for the usage). I haven't tried doing this, though, so I can't say for sure, but it looks like it would work.

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    https://discussions.apple.com/message/12924429
    Yvan KOENIG (VALLAURIS, France) samedi 17 décembre 2011 23:27:32
    iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2
    My iDisk is : <http://public.me.com/koenigyvan>
    Please : Search for questions similar to your own before submitting them to the community

  • How can I remotely access my computer from a different location on Apple Remote Desktop?

    I downloaded Apple Remote Desktop and am trying to access our computer at our church that is in the auditorium and work on slides for ProPresenter from my office which is on a different network. The Mac Pro, which is in the auditorium, is connected to a Netgear wireless router. I would also want to be able to have access to observe and control the screen on the Mac Pro whether I am in my office or at my house. I have tried everything from going to portforward.com, followed those instructions, did port forwarding, used ipchicken.com to get my external IP and made sure that the Mac Pro had a static internal IP address and made sure the computer had access for remote management. Any help to resolve this issue would be greatly appreciated! Works fine when it is on the same wireless network, but I need access being on a different wireless network. Thanks!

    Hi austinmac14,
    So the steps listed bellow assume some things. They assume that the Airport Extreme Router your configuring is connected directly to the internet connection. And that the Airport Extreme is the only router between your computers and the internet.
    That means we're talking about say a DSL modem plugged directly into the Airport Extreme, or a cable modem. in ether case, this assumes that said modem, is not acting as an internet router.
    If your modem has multiple ethernet ports on it, or has a little antenna sticking out of it, then your modem is probable also a router, and these steps listed bellow will probable not work.
    Also these steps are so one person, can connect to one computer at your work.
    Open Airport Utility:
    go to the dock
    Click on the finder
    go to the menu bar
    Click on the "Go" menu
    Chose "Utilities" from the "Go" Menu
    double Click on "AirPort Utility"
    Access the Base Station:
    Double Click on your Airport Extreme BaseStation that is your internet connection router.
    a new window should pop up with your Airport Base Station as the Window Name
    Configure Static Address for the computer you want to connect to via ARD:
    Click on the internet Icon from the toolbar
    Click on the "DHCP" tab
    For "DHCP Reservations:"  Click on the "+" button
    For the "Description" put "ARD"
    For "Reserve Address by:"  set "DHCP Client ID"
    Click the "Continue" button
    For "DHCP Client ID:" set "ARD"
    write down the number in "IPv4" address field
    Click the "Done" Button
    Configure routing to ARD computer:
    Click on the "Advanced" icon from the tool bar.
    Click on the "Port Mapping" tab
    Click on the "+" button
    for "Service:" Chose "Apple Remote Desktop"
    for "Private IP Address:" copy the exact IP address you wrote down in step "3. 8)"
    Click the "Continue" button
    Click the "Done" button
    Click the "+" button
    For the pulldown menu "Service:" Chose "Remote Apple Events"
    for "Private IP Address:" copy the exact IP address you wrote down in step "3. 8."
    Click the "Continue" button
    Click the "Done" button
    Click the "+" button
    For the pulldown menu "Service:" Chose "Remote Login - SSH"
    for "Private IP Address:" copy the exact IP address you wrote down in step "3. 8."
    Click the "Continue" button
    Click the "Done" button
    Click the "Update" button.
    wait for the Airport Extreme to update, and for your computer to reconnect to the airport extreme. (make sure you can load and browse websites.)
    Configure the ARD computer to use the correct IP address:
    Go to the computer you want to be able to remotely connect to
    On that computer, Go to the menu bar
    Chose the "Apple" menu bar
    Chose "System Preferences…"
    Click on the "Show All" button
    Click on the "Network" icon
    For the active network connection, (the connection on the left side with the green dot), click on it
    Clock on the "Advanced…" button
    Click on the "TCP/IP" tab
    for the "DHCP Cient ID: field put "ARD".
    Click the "OK" button
    Click the "Apply" buttonNOTE: Under "Status" you should see "(connection name) is connected to (airport base station name) and has the IP address (IP address)." the "(IP address)" address displayed should match the IP address you wrote down in step "3. 8."
    Find out what your public internet IP address is.
    On the computer you wish to connect to over the internet, gotohttp://whatismyipaddress.com/
    when the web page loads, you should see "IP Information:" fallow by a number like 192.168.0.1, write down what ever number it is.
    At this point you should be able to connect to the computer remotely
    connect to the internet from another location.
    open Apple Remote Desktop
    go to the file menu
    chose connect to computer using ip address
    set the address to the address to the IP address you wrote down for step 6. 2.
    use the same password as you used to connect to the computer at work using ARD.
    So here the catch. If your router gets reset... well then your going to have to configure it again. Also all the same rules you have to connect to the computer at work, also apply to connecting to the computer from over the local network. That means your computer need to be on or sleeping. And if it's sleeping it need to be configure to wake for network access.
    Also some network connections change.  When it comes to internet connections, some connections are static IP, while other connections are DHCP. If your connection is static... great! if it's DHCP, your address may change. If it dose.. well then your ability to connect will break. And then you'd have to do step 6 & 7 again.
    Of corse there are ways around this. But that's kind of another conversation.
    Some internet locations may block your ability to connect to your computer at work. This is very common at schools, and companies. Basically any place that tries to control your ability to browse the internet, may block remote access to computers; because a remote computer would completely by pass their web filter.
    ALSO there is an easier option. As far as setup. There are programs designed to make remotely accessing your mac as easy as possible. For instance there is LogMeIn or Slack. With both of these programs, it's simple. make sure your computer is always on. Then install the software. Create an account with the service. And then you can connect to the computer almost any where by going to their website.
    This option requires no router configuration. It handles DHCP. It's designed to work in as many locations as possible.

  • How do I set up addl monitors?

    How do I set up multiple monitors?

    Hi wdl1001,
    Thanks for visiting Apple Support Communities.
    You can connect an external display to the Thunderbolt port (or Mini Displayport, on older models) of your Mac. This article has some information to help you identify the display port on your Mac:
    Mac Basics: Ports and connectors
    http://support.apple.com/kb/HT2494
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    http://support.apple.com/kb/HT3235
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    http://support.apple.com/kb/ht5019
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  • I want to be able to monitor my teen daughter's computer from home using screen sharing.  Anyone know how to set up screen sharing when my daughter's school has her computer set up for Apple Remote Desktop?

    I want to be able to monitor my teen daughter's computer from home using screen sharing.  Anyone know how to set up screen sharing when my daughter's school has her computer set up for Apple Remote Desktop? 

    ARD won't be as smooth as you think  over the Internet and be a security risk for your daughter.
    Your best bet would be to install nannyware, then when she's asleep you can review the logs.
    This is the best and Mac friendly
    http://www.internetsafety.com/

  • How do I set date and time on apple tv?

    How do I set date and time on apple tv?

    Fixed the same problem, STEPS
    1. Reset your apple TV
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    3. Unplug ethernet wire
    4. Try to connect with wifi, it should be work with wifi connection as mine.
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  • IMac at work, iMac at home. (Latest Yosemite and Apple Remote Desktop updates installed) Need to work from home at night. I don't know how to set my permissions so that I can just control my iMac at work.

    iMac at work, iMac at home. (Latest Yosemite and Apple Remote Desktop updates installed) Need to work from home at night. I don't know how to set my permissions so that I can just control my iMac at work.

         If they have set up port forwarding for you already then that is different.  In that case, then you could be experiencing the bug with the most recent release of ARD (3.7.2) and in particular ARD 3.7.2 and Yosemite ARD version 3.8 clients.  It has been reported numerous times in the forums and to Apple that since 3.7.2, clients are frequently unavailable to connect to despite there being no network issue between the remote computer and client computer.  I have not seen anyone report it who was working from outside the LAN to inside the LAN, but I have the same issue with a number of my own computers that are simply on a different subnet, so it stands rot reason that it would happen from a port forwarding location.
         I am sometimes able to resolve the issue locally by SSH connecting into the client computer using Terminal on my admin machine and restarting or relaunching the ARD agent on the remote device, then trying to connect to it again after about 30 seconds.
    The Terminal commands for this procedure are as follows, though you might need to include a port number from outside the LAN:
    First:
    ssh ipaddress -l adminusername
    (example: ssh 192.168.1.1 -l macadmin)
    Second:
    sudo /System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Resources/k ickstart -restart -agent
    After that, waiting about 30 seconds and trying to observe or control usually works, though the computer may still fail to show an online or lit-up status indicator.

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    Hi,
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    What are your suggestions? What should be optimum?
    DB version is 9.2.0.8.
    thanks & regards

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    Open the Users & Groups pane of System Preferences and disable automatic login, and then go into the Security & Privacy pane and set the computer not to log out after a period of inactivity.
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    when i ask for Authorizeed computer i got the message " make sure your computer' date is set correctly and that it accepts cookies from the itunes stores " how can i solve this problem please .

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