How do I sign in when I don't know the password? I have tried reset and that did not work.

How do I sign in when I dont know the password? I tried pushing reset and that did not wprk.

Please try the steps mentioned in this article and see if that helps. 
If my post answers your question, please mark it as "Accept as Solution"

Similar Messages

  • How do i delete an old account when i don't know the password or have access to the email?

    it keeps wanting to sign me back into my old iCloud address.. main problem is that the 'find my iPhone' app can't be deleted and changed to the new iCloud because I can't remember the password and the email it's linked to was hacked so I have no access and therefore can't reset my password!? Need to do it urgently now as it's been smashed and going off for repair and they won't repair/ replace it without that app deleted!

    If I'm understanding this correctly, you have a broken iPhone that needs repaired, however you need to disable Find My iPhone before the repair can be completed and you cannot remember the password to that account?
    First to try on your own, go to iforgot.apple.com.  Use the AppleID that was used to set up that iPhone or was signed into iCloud.  You will be given a choice of reset by email or security questions.  Since the email is out of the question, you'll choose security questions.
    If you cannot remember the answers, or more likely how you entered them as the answer are case sensitive, then you'll have to contact AppleCare.  They can attempt to verify the account with you, and if they can then send a reset password email to any email address you choose.  Just be aware that if you have to use this route, it will take a minimum of 24 hours for the email to arrive.  Make sure the email provider accepts email from @id.apple.com.
    If you cannot verify the account, then AppleCare can have FMiP removed from that device, but you will have to send in the purchase receipt for that device.  It has to be a valid receipt from a qualified reseller, so eBay sales receipts or hand written ones will not work.  That process can take up to 48 hours to complete as the FMiP team has to verify all the info.  If they can, then they will strip FMiP from the device and assign it to a different AppleID.

  • How to delete a blackberryid when you don't know the password or answer to the security question

    I have forgotten my password and answer to security question.  I would like to delete and restablish my blackberry id account.  Is this possible

    Good day
    welcome to BB forums
    There no need to make mul posts of the same issue someone will help you,
    If you don't got your password or your answer to your serect question you won't be able to access your old Blackberry ID
    You've no choice but to create a new one ---> http://bbid.com make sure you keep your info save good luck!
    Read below article you won't be able to use the same username if that helps!
    After deleting a BlackBerry ID the unique screen name is unable to be used with a new BlackBerry ID
    Want to contract me? You can follow me on Twitter @RobGambino
    Be sure to click Like! for those who have helped you.
    Click Accept as Solution for posts that have solved your issue(s)!

  • My ipod classic has started making a mewing sound and all it does is scroll through the songs.  It will not play except when connected to my computer.  I tried resyncing and that did not work. How do I fix this problem?

    My ipod classic has started making a mewling sound and all it does is scroll through the songs.  It does not play on my Bose sound dock or through earbuds.  It will play when connected to the computer...but that makes it hard to take it on a walk with me   I thought it might be a synching problem so tried that--still doesn't work.  How do I fix this problem with out restoring it to the factory setting?  I do not want to lose all my music content as some of it I cannot replace easily.  Please help with suggestions and advice. Thanks.  Karen in GA

    Have you recharge your iPod for at least 2 hours, preferably till the Full charge Battery symbol comes ON.?
    See this Apple support Article
    http://www.apple.com/support/ipod/five_rs/classic/
    You did not by chance bought the Hello Kitty special edition?
    Have nice day!

  • How can I delete my Icloud account when I don't know the password and no longer have the email address associated with it?

    How can I delete my Icloud account when I don't know the password and no longer have the email address associated with it?
    You need your password to delete it and I need the email address to reset the password.  I feel like I'm going in circles!!!  Please help!!!

    Go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address (you shouldn't need to verify the old account).  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • How do I delete my iCloud account from my iPad 2 when I don't know the password to that account?

    How do I delete my iCloud account from my iPad 2 when I don't know the password to that account?

    Try going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • An app continues to say "installing" when nothing is happening.  It has been several hours now.  It's only a book so should not take this long.  I have tried deleting it and that did not work.

    An app continues to say "installing" when nothing is happening.  It has been several hours now.  It's only a book so should not take this long.  I have tried deleting it and that did not work.

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My icloud and Apple ID aren't the same email address. My phone wont let me change my icloud email. I don't know the password to my icloud account, and every time I try to email myself the password, it doesn't go through.

    My icloud and Apple ID aren't the same email address. My phone wont let me change my icloud email. I don't know the password to my icloud account, and every time I try to email myself the password, it doesn't go through.

    Welcome to the Apple Community.
    Your Apple ID and iCloud email address don't need to be the same, you can't change an iCloud email address.
    Also check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether. You may also wish to contact your mail provider to see if their spam filters are removing the email before it gets to you.

  • My ipod touch thinks headsets are plugged in as indicated when pressing volume control.  We did a reset but that did not work.  What is next?

    My ipod touch thinks headsets are plugged in as indicated when pressing volume control.  We did a reset but that did not work.  What is next?

    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
    Try the following to rule out a software problem
    - Reset the iOS device. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
    Apple Retail Store - Genius Bar
    If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
    Apple - iPod Repair price                  
    A third-party place like the following will replace the jack for less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the jack yourself
    iPod Touch Repair – iFixit

  • I am trying to log into my apple account and it is telling me my account is disabled.  How can i get it enabled again?  I have tried resetting my password and that did not work.

    I have tried to log into my apple account so I can download my songs onto my iPhone.  It keeps telling me my apple id is disabled.  I've tried resetting my password but that did not work.  How can I fix this?

    After resetting your password you might then need to log out of your account on your device by phone on your id in Settings > Store (Settings > iTunes & App Stores if it's on iOS 6) and then log back in so as to 'refresh' the account on it
    If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • How do I delete my iCloud account from my iphone 4s when I don't know the password to that account?

    someone has changed contact mail id appple? I forgot security question? help me please....

    If you can't reset password - contact Apple, may be they can help you if it is your account.

  • How can I cancel my icloud account when I don't know the password that it has with my wrong email address?

    My IPhone5 wants my password, but it doesn't have the right email address on it.  It won't let me delete the icloud because it demands that I give it the password that icloud has stored.  Please help!

    The iCloud account is your account ? If it's somebody else's account then you will need to contact that person and ask them to remove the phone from their account.
    If it is your account then see if you can get the password reset via http://appleid.apple.com
    If you can't then try contacting Support in your country and see if they get you access to it : http://support.apple.com/kb/HT5699
    (For info this is the Using iPad forum.)

  • I have lost my previous itunes library and the content is no longer on my ipod touch.  How do I recover my previous itunes library?  I have already tried the backup but because the content was erased from my ipod that did not work.

    I have lost my previous itunes library content after atempting to sync my ipod.  Is there any way that apple can provide me with a history restore for an itunes library?

    if you have all the songs still on your ipod you can put them back on your computer from the ipod... just DONT LET ITUNES SYNC WITH YOU IPOD when you plug it back in. change the settings to manual control for syncing ipods or your itunes will delete all of them. i dont know what to do for the unchecked songs... i had a similar situation and i used a mac program to take the songs off of my ipod. hope this helps.. just google for an application that will let ya take songs off the ipod.

  • Ipod screen is frozen and the screen is stuck on the itunes symbol and charger sign we have tried resetting but it is not working

    ipod screen is frozen and the screen is stuck on the itunes symbol and usb cable and will not clear off when we tried to reset

    The picture you describe is the subject of the  Update and restore alert messages on iPhone, iPad, and iPod touch support article.  There are troubleshooting suggestions there.
    Hope that helps.

  • I have an account that I never used on my phone and I don't know the password. I checked online and there is no apple ID that using this email. What should I do to delete this account from my phone?

    See above

    Hello there, sunnysjy23.
    I'm not clear on what account you're looking to remove. If you are looking to change the Apple ID you have signed into the phone for use in the App Store and iTunes Store, then this Knowledge Base article should prove helpful:
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/ht1311
    If it's an email account you're looking to remove then step #4 in this article has your solution:
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    Delete the affected email account from your device.
    Tap Settings > Mail, Contacts, Calendars.
    Choose the affected email account, then tap Delete Account.
    Add your account again.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

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