How do I solve: "Cannot connect to iTunes Store" message

I get this message: Cannot connect to iTunes Store" after I enter my password. I have already accessed the iTunes store, and have downloaded a music sample, but when I try to make a purchase, I can't because after I enter my password, I get this message. Thus, I cannot complete a purchase.

Check out these troubleshooting suggestions:
http://support.apple.com/kb/TS2388
http://support.apple.com/kb/TS1368

Similar Messages

  • HT1689 How can i fix "cannot connect to iTunes store"?

    How can i fix "cannot connect to iTunes store"?

    Refer to this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368

  • Why do I get "Cannot connect to ITunes Store" message on my IPad and IPhone?

    Why do I get "Cannot connect to ITunes Store" message on my IPad and IPhone?
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    I am having no problems downloading from the app store today. I just tried it again. However, I read some of those other discussions as well and there have been times when the iTunes or App Store has been out of commission. Don't hold your breath waiting for Apple to acknowledge it because that is not going to happen. That is not how they operate.
    You can report it to them here ....
    http://www.apple.com/support/itunes/contact/

  • "Cannot connect to iTunes Store" message

    Why do I keep getting a "Cannot connect to iTunes Store" message when I try to update apps on my iPod Touch. I have a wifi connection, and I can buy music through the store, but I can't update apps.
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    I read in another discussion that deleting apps solved the problem so I tried deleting the 7 apps that needed updating and installing them again. Fortunately, all of them were free except two that cost me a combined $3. It seemed to work. I can access the iTunes store and didn't have any problems installing the apps. The next hurdle will be when I have to udpate an app. We'll see.
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  • When I try to update an app, (Facebook), I get a "Cannot connect to iTunes store" message. Any advice?

    When I try to update an app, (Facebook), I get a "Cannot connect to iTunes store" message. Any advice?

    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight
    Can't connect to the iTunes Store

  • SOLVED: Cannot connect to iTunes store on iPhone 4

    I figured I'd post this incase someone else is having this issue. It may not fix it all the time, but it worked for me.
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    I was able to connect to iTunes store after that.
    Hope this helps anyone with the same issue.

    Didn't work for me.  Everything was working last night and now no matter what I do I can't connect to the itunes store on my phone via wifi.

  • HT1695 cannot connect to itune store-message on i phone-why?

    error message on I phone cannot connect to itunes store-how do I fix this?

    It does not work in my case....
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    what is wrog

  • I keep getting "Cannot connect to iTunes Store" message

    Everytime I try to download an update or just a new app, I am asked to put in my password. I do that and I get a message that says "Cannot connect to iTunes Store". I have gone and changed my password and updated my info and I still am getting the same message. This just started recently.

    So, I looked around the web for some solution as to how to fix this problem and found this:
    http://ipad.about.com/od/iPad_Troubleshooting/ss/iTunes-does-not-recognize-iPad. htm
    I did all of the things in this list and of course turning the iPad off then back on worked.

  • HT1386 While trying to update an app I keep getting a "cannot connect with iTunes store"message

    For some reason my iPad say I cannot connect with iTunes store while trying to update an app. I've tried all I know. Any suggestions?

    I am getting the same message. This is what I did to update my apps.
    Go to the App Store and search for one of the apps that needs an update. When the app appears in the search - there should be an Install button next to the app icon. Tap on it and see if the download will start. It worked for me.
    After over two years of owning iPads and never having had this happen before -  this is happened to me twice now in the last two weeks. It's weird, but it happens.

  • Why am I getting 'cannot connect to iTunes store' message when going to App Store?

    I recently purchased a refurbished iPad 1 (iOS 5.0) from the Apple Store.  I've downloaded one free app from the App Store.  But today when I returned to the App Store, the following message displayed:  Cannot connect to iTunes store.
    I have an Apple ID which I can see via Settings.  The software is up-to-date (checked software update).  I can access the App Store via my iPod Touch.
    Any words of wisdom?  Thanks in advance.

    iPad 1 (iOS 5.0)
    Tap Settings > Store
    Make sure Apps is switched on under Automatic Downloads.
    If you download an app on one device it should automatically sync to the other providing they are both running iOS 5.

  • Why do I get "cannot connect to ITunes store" message

    I seem to be unable to connect to ITunes and keep getting the same message which says "cannot connect to ITunes store".

    The iTune Store for music and video is not available in certain countries.
    Which item I can buy in which countr (hit the Expand All Section to see details)
    http://support.apple.com/kb/TS3599

  • Help! I get a 'cannot connect to iTunes Store' message....

    Every time I try to purchase an item and/or download updates from App Store for installed iPhone apps I keep getting a 'Canot connect to iTunes Sore' message.
    On top of that, every time I try to sign in on my iPhone, I get just about half way thru with entering my ID user name when poof, I am booted out from signing in!! I can access iTunes on my computer with no prob but not the iphone (version 3G) I have tried everything that has been mentioned to try.... Hard reset, turning on/off my device, network reset, turning my internet router on/off, checking my Apple ID and password online, syncing my device again with iTunes on my computer, and I still cannot access the itunes store on my phone! arrrrrrrgggggh!! This is so annoying!
    Can anyone help??
    Thanks!

    My apps are updating OK. This may be an iTunes/App Store server issue, but you can try restarting the iPad and see if that helps. You can also try quitting the app store, restart and try again,
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    In order to quit or close apps - Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

  • Cannot connect to itunes store, message says "store busy try again"

    I purchased a used mac book and can't connect to itunes store with it, message says "store busy try again later". I have a desk computer and an iphone and can get to the store on them.... any help?

    Hi Firenzeb,
    I'm sorry to hear you are having this issue with your iOS devices. Based on your description of the issue and the time you posted, this may have been related to a service interruption on the 11th, as noted here:
    Apple - Support - System Status
    If you continue to have issues accessing the iTunes Store, you may find the troubleshooting outlined in the following article helpful:
    Can't connect to the iTunes Store - Apple Support
    Regards,
    - Brenden

  • HT4559 how do you fix 'cannot connect to itune store'  I need to update aps

    How do you update apps when you get an error message "cannot connect to i Tunes store"?

    Sign out of your account, restart the iPad and then sign in again.
    Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>Store>Sign in and then try again.
    You can also try rebooting your router by unplugging it for about 30 seconds and then plug it in again.
    You can look at Apple's support article as well.
    http://support.apple.com/kb/TS1368

  • Why do i get cannot connect to itunes store message on my ipad

    I can't access the itune store to buy music on my ipad.  What should I do to correct this problem?

    The iTune Store for music and video is not available in certain countries.
    Which item I can buy in which countr (hit the Expand All Section to see details)
    http://support.apple.com/kb/TS3599

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