How do I temporarily deactivate my serial no.?

Dear Sir,
Re: Problems in the installation of a combined pack of Adobe Photoshop Elements 10 & Premiere Elements 10 (5 discs)
I give below an account of my problem :
I have purchased Addobe Phtoshop Elements 10 & Premiere Elements 10 combined pack through Amazon. The order was placed with Amazon on 19th April and was delivered under a month ago.
The pack contains 5 disks but the accompanying handbook does not give enough information for installation of these 5 disks but gives information about an website (http://www.adobe.com/go/learn_installapse10_en) "for commprehensive on isatalling Photoshop Elements from the installation disc". This website was unavailable in reality.
I installed the first disc using the serial no. on the pack, but it did not prompt me to insert the second disc and I finished the installation process and restarted the computer (Dell Studio 1555 laptop with a 64-bit Windows 7 Home Premium operating system).
As I tried to install the second disc it effectively asked me to unsinstall the software first and deactivate the serial no. before progressing further.
The first disc did not give any clue about how to install the whole package and the 'Getting Started' booklet is a little inadequate in laying down the required steps for the discs' installation.
I need to talk to someoneon the phone - would it be possible for you to give me a telephone no. where I can talk through the problems? Hopefully this would be free of charge.
I might add that I live in England and my telephone no. is 0044 208 206 0891.
Thanks you in anticipation of your help.
Kind Regards
Partha Ghosh (Mr.)

UPDATE
  If you have installed both programs from Disk 1 then you will have the 32 bit version of Premiere Elements. It makes no difference to Photoshop Elements as that is only a 32 bit program. So you may need to deactivate if you wish to add the 64bit version.
If that is the case I suggest you launch premiere elements (click on new project on the welcome screen and give it a name e.g. My Video, then click OK.
The Editor will open. Go to the top menu and click Help à Deactivate.
Then close the program without saving anything.
Next go to the Control panel and choose Uninstall a program or Add/Remove Programs.
Highlight Adobe Premier Elements 10 (the file size is a bit more than 8gb) then choose Uninstall.
When that completes re-start your computer and then use disk 2.
1.Click the button which says Install Adobe Premiere Elements 10
2. Accept the Liscence
3. On the set up screen enter your user name, select united Kingdom and choose I have a serial number.
4. Enter the 24 numbers from the back of your DVD box for Premiere Elements, then click next.
5. On the following screen choose PAL TV format, then click next.
6. On the following screen (ignore change) and click next to start the installation in the default location.
7. When complete click finish.

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