How do I update a pending book project on iTunes Connect?
I successfully uploaded my book and all assets to iTunes Producer. I received a ticket about my use of the term iBook (not allowed) and corrected the book file.
I am having trouble updating the files. When I tried to update the files I received an error code. "ERROR ITMS-9000: "Files of type audio/x-m4a are not allowed outside of widgets:"
Apparently that is caused by using iBooks Author's Export functionality and then delivering to the iBookstore. (my m4a files are inside widgets).
I have seen this suggested process:
1. Open your book in iBooks Author
2. Choose Publish from the Toolbar
3. Choose a name for your book package
4. iTunes Producer should open automatically once iBooks Author completes the book publishing process.
5. Carefully enter your book's metadata
6. When complete, click on the Delivery tab and click Deliver
But I have not been able to use this process above (1-6) to update my pending project. It seems to be designed for new book projects rather than updating files on existing projects.
Is there a way to update my current book at iTunes Connect without getting the ERROR ITMS-9000?
Or should I cancel my existing book on iTunes Connect and start over? (and if so how do I do that?)
Thanks for your help
Just done this after info from iBook support, simply make whatever changes you need/want to your book and using the original package ID and redeliver, all the informatoin wil be in iTunes Producer, but you will need to re input the book, cover and screenshot images.
After deleting the iTunes Package in a clean up, iBook support advised to export the book and get the package ID from iTunes Connect if you did not record it anywhere. If you do, open iTunes Producer and in Look up Metadata.. type or paste your original package Apple ID number.
This has worked out OK for me, those who have had a book issued a "Ticket" will likely be using the same methods.
A search for error codes advises its about zipped files or unzipping something you added. Check your content and save making sure you either replace the original or delete it and save a new version and re-deliver.
The good news is... if you have corrected your book to comply with teh Ticket... its should be in the store with 24 - 48 hours.
This is for Free Books.... so I dont know if its the same with paid books
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