How do I use the money in my apple ID account to purchase iBooks?

I have uploaded iTunes gift cards I received to my apple ID, but when I purchase an iBook, or any other app, it still keeps taking the money from the debit card on file. How do I get the App Store or iBooks store to take it off the credit I already have on my apple ID?

Contact iTunes Support: http://www.apple.com/support/itunes/contact/

Similar Messages

  • How can I use the money in the iTunes account balance which I have already redeemed from an iTunes gift card without entering any credit card information ?

    I just redeemed an iTunes gift card code and then tried to buy a movie. But iTunes keeps asking me to enter the details of a valid credit card. I had been buying apps, music and movies on multiple Apple devices without any credit card information. I just used the iTunes gift cards. But suddenly iTunes just would't allow me to do that any more. I wonder why... How can I keep using the money I have redeemed from iTunes gift cards without entering any credit card information?

    Perhaps you should Contact the iTunes Store Customer Service:
    Apple - Support - iTunes Store - Contact Us

  • How can I use the money in my account to make my purchase?

    Hi, I'm trying to use my $1.31 in my apple itunes account to purchase a song, but I'm prompted with an error message and taken to my payment information to fix my previous declined purchase. If the purchase was declined, why can't they just leave it at that and use the money that is already present in my account rather than prompting me to fix the problem?
    *The reason for it declining probably won't do answering my question any justice but I tried gifting some songs and I did gift them to multiple people (maybe 3-5) and I seemed to have no problem. Until I went to check the balance on my visa, it showed that Itunes didn't extract any of the money from my card. This was over a 24 hour period where my balance remained untouched. So I figured those gifts I "bought" weren't really purchased seeing as I already had the song in my account. Now, how is it my fault that I wanted to purchase things and the card was not declined for whenever I did so? It's not my fault iTunes never extracted or gave me a reason or time for the extraction of my credit card balance, it should have been instant.
    Sorry for getting off track, but anyways how can I get rid of this message of "select payment information" etc., when I already have money on my account to begin with? This money has been on my account before this declined jazz happened.
    Thank you and I appreciate you if you help!

    Perhaps you should Contact the iTunes Store Customer Service:
    Apple - Support - iTunes Store - Contact Us

  • How do I use the money on my iTunes account instead of the credit card on family share

    I have money on my iTunes account from a gift card, but how do I use that money instead of the credit card on the family share account. Every time I try to make a purchase asked for the security code for the credit card instead of just using the money on my account.

    Buy stuff.
    If you are asking about getting the cash value out, it is not possible.  The credit balance can only be used for purchases in the iTunes Store.

  • HT201209 I bought an itune gift card.  They took the purchases off my gift card and my registered Visa card.  How do I get the money back in my checking account?

    I bought an itune gift card.  They took the purches I made off my itune card and also off my registered debit card.  How do I get my money returned to my debit account?

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • How do i use the same giftcard to register two accounts?

    Im trying to make my son an apple ID but dont have a credit card temporarily. I bought a gift card and used it for my account, i still have a balance and would like to use the same gift card on his account. Is that possible??

    Hi texasjudith,
    Thank you for using Apple Support Communities.
    To share a Pages document from your Mac to email to multiple people, please follow the directions below.
    Send a copy
    If you want to restrict access to the copy, you can add a password. To prevent anyone else from modifying it, you can lock it.
    Click in the toolbar (or if the document is shared with others on iCloud), choose Send a Copy, then choose a method (Mail, Messages, or AirDrop).
    Choose a document format, then specify settings for the format.
    Some file types offer choices for image quality, format options, or passwords.
    Click Next.
    Provide any requested information (an email address if you’re sending an email, for example).
    Send a copy of a document - Pages Help
    Take care,
    Alex H.

  • HT201195 The game i am trying to buy content for keeps trying to use my credit card balance instead of my iTunes credit amount, how can I use the money on my iTunes account instead of trying to debit my credit card?

    I am trying to buy content on my iPad but it keeps trying to debit a maxed out credit card instead of the balance I have on my iTunes account, how can I switch the option to debit the iTunes account instead?

    That is what I don't understand. I will maybe take a trip out to apple store to see what they say.  Funny thing is it let me buy the iOS app with no problems. When I went to the Mac App Store it wanted credit card info. I have working with Macs for many years and I have never had this happen. I will let you what I find out

  • How do I transfer the money from old Apple ID to my new one

    I have money on my old Apple ID and I need to transfer that money to my new Apple ID how do I do that

    Normally you cannot. Only if you just redeemed an iTunes card and have not spent any of the money is it usually possible to get the iTunes Store to reverse the redemption so you can use the card in a different account. Otherwise it's not as normal policy possible to transfer credit from one account to another.
    If I may ask, for what reason did you create a new Apple ID/iTunes Store account? If we know the reason, we may be able to offer suggestions.
    Regards.

  • How can I change the country from my apple id account ?

    Hello , I changed my credit card and I need to change the country field from my Apple ID account, for some reason it's unaccessable . Can you please tell me how to change the country field ? thanks

    Do you currently have a credit balance in your Store account, ayman? If so, you'll need to spend that in order to change your country.

  • How do I use the optical audio on apple tv?

    I'm confused on optical plastic tab....am I supposed to beak it to insert cable?

    Welcome to the Apple community.
    If your optical audio cable comes with plastic caps on the end of each connector, you need to remove them in order to insert the connector into either device. Any plastic caps should simply pull off, there is no need to break anything.

  • HT1918 Am I able to use the credit I already have in itunes to purchase ibooks without it taking payment from my bank

    When purchashing ibooks the payment is taken out of my bank, yet I have credit in itunes.  Is the process of downloading ibooks different from downloading products in itunes?

    Hello Philcyp,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iTunes Store: How iTunes Store purchases are billed
    http://support.apple.com/kb/HT5582
    When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.
    Best of luck,
    Mario

  • Im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?

    im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?
    i try to download the song and it comes up with put in password. then it takes me to a credit card detail place. i have enough money on my account i shouldn't have to use my credit card. how can i use the money alredy on my account?

    If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
    If you go beyond the credit from a gift card the balance will be billed to your credit card account.

  • HT1904 How can I use the credits on my account

    How can I use the I tunes credits on my account, it keeps asking for my old credit card info??

    Welcome to the Apple community.
    You will need to provide payment information in addition to your gift card details. If the items that you are purchasing cost less including any taxes than the amount of credit you have on your account, then iTunes will you take the cost of purchase from your credit first.

  • I want to download an audiobook, but my daughter has a giftcard credit on the account. How can I download my audiobook without using the money from her giftcard?

    I want to download an audiobook, but my daughter has a gift card on the account.  How can I download my audiobook without using the money from her gift card?

    go directly to your ibook app. and you're going to find it. it's only with ibooks app.
    best
    Olivier
    <Edited by Host>

  • My hotmail account was hacked, so the mail that I use to sign in in itunes also, it's the same. But if I create a new account how can I transfer the money and the apps purchased to the new account ?

    My hotmail account was hacked, so the mail that I use to sign in in itunes also, it's the same. But if I create a new account how can I transfer the money and the apps purchased to the new account ?
    I really need help ! I had around 30 $ in my account !

    Don't create a new iTunes account.
    Just update everything with new info/change password/ security questions.
    -> https://appleid.apple.com/

Maybe you are looking for

  • Transport control program tp ended with error code 0203

    when i import queue and transport queue from dev to prd ,error show: Transport control program tp ended with error code 0203 Message no. XT200 Diagnosis An error occurred when executing a tp command.   Command: IMPORT DEVK900298 P01 clientP01 U0 pf=/

  • Can I dual boot Snow Leopard and Mountain Lion on one hard drive?

    I want to make a new partition and be able to boot to either OS. Is this possible, if so, how? I would think just make a new partition and install the dmg file to that new partition.

  • Java JRE not working on Satellite Z830-10U

    I got my Z830-10U yesterday and started setting it up. When I tried to load a few things that require Java Run Time they all failed. So I went to the Java site and ran their detector which told me that the plugin was not installed. I then went and ch

  • Dynamic Website

    Hi Guys, I have created my dynamic website and it works alright, but I need assistant with orginization of my files. I have putting together an on-line store for products such as jeans.  My SQL data based is designed as follow:   categories (denim, n

  • I am having problems with the Mail search engine.

    Here is what is happening. When I attempt to search my Mac Mail sent folders using the Mac Mail's search function, the message window simply goes blank after I enter the second letter into the space next to the magnifying glass icon. This only happen