How do i wipe my old phone if it can no longer connect to the internet? I enter my passcode and apple id, but 'verification fails' as there is no internet connection???

how do i wipe my old phone if it can no longer connect to the internet? I enter my passcode and apple id, but 'verification fails' as there is no internet connection???

Hi, JTCW33. 
Thank you for visiting Apple Support Communities. 
If you still have possession of the iPhone you wish to wipe, here are a couple articles that will walk you through the process. 
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
If you no longer have access to your device, it will need to be connected to the Internet in order to remote wipe the device. 
iCloud: Erase your device
http://support.apple.com/kb/ph2701
Cheers,
Jason H. 

Similar Messages

  • How do i delete an old iPad from my iCloud? I have restored the iPad to factory settings but it is still showing in my iCloud.

    How do I delete an old iPad from my iCloud? I have restored the iPad to its factory settings and linked my new iPad however the old one is still showing in my iCloud.

    Hello Erin,
    You can and it depends on what you are referring to. For example, are you wanting to remove you old iPad from the Find My iPhone feature, you can do that at iCloud.com and the steps for that are in the first article. If you are wanting to delete an old back up, then check out the second article to walk you through those steps. 
    iCloud: Remove your device from Find My iPhone
    http://support.apple.com/kb/ph2702
    Manage your iCloud storage
    http://support.apple.com/kb/ht4847
    Regards,
    -Norm G. 

  • How can I open and edit files that were developed and published by ftp to my host on my old macbook, which I can no longer access.

    How can I open and edit files that were developed and published via ftp to my host on my old macbook, which I can no longer access. The HD containing the files cannot be accessed. I want to be able to download the published files to be edited in iweb?

    You CAN'T download published files and then edit them in iWeb because iWeb can't open them - it has no import facility so is unable to open any html or css files - a previously published site.
    You can download these files yes, but you'll need to use them as a guide or to cut and paste text from there whilst you re-build your site in iWeb.
    The only other way is to download the files and then open them with an html editor such as TextWrangler or use one of the other web design programmes out there that is capable of importing html and css such as Dreamweaver of Flux 4.
    These are your only alternatives as iWeb can't import and if you want to continue to use iWeb, then you'll have to re-build your site from scratch.  If you do just remember to back up your domain.sites file this time around - it is found under your User/Library/Applicaion Support/iWeb/domain.sites.

  • How do I wipe an old iphone clean so I can donate it?

    How do I wipe an old IPHONE clean so I can donate it.  I have a new phone.

    Settings>General>Reset>Erase all Content and Settings

  • How do i remove my old phone from my account

    How do i remove my old phone from my Apple account and link this new one?

    Hi wvhsiws,
    If you are having issues after changing your Apple ID, you may find the following articles helpful:
    Apple ID: What to do after you change your Apple ID
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    Regards,
    - Brenden

  • Just  bought a new phone and want to delete everything off my old phone so I can sell it. How do I do this?

    just  bought a new phone and want to delete everything off my old phone so I can sell it. How do I do this?

    Read here...
    What to do before selling or giving away your iPhone, iPad, or iPod touch

  • HT4859 I have 2 phones saved on iCloud, one is old phone and other is new. How do I restore my old phone data from iCloud to my new one?

    I have 2 phones saved on iCloud storage, one is old phone and other is my new one. How do I restore my old phone data from iCloud storage to my new one?
    It shows like 4.3GB is stored on my old and 105.9MB on my new. I want to restore the 4.3 to my new, how do I do that please?

    Welcome to the Apple community.
    You will need to restore your phone and when prompted use the backup that you made yesterday.
    Before you do so, you may wish to change your wife's iCloud login details, otherwise you may find that you then overwrite her data. She should have her own iCloud account to avoid this.

  • I recently uploaded 10.8, but I have a number of VALUABLE old files which I can no longer read because "power PC applications are no longer supported.  How can I retrieve them?

    I recently uploaded 10.8, but I have a number of VALUABLE old files which I can no longer read because "power PC applications are no longer supported.  How can I retrieve them"?

    Here is a post I assembled for another with a similar problem:
    Unfortunately you got caught up in the minor miracle of Rosetta.  Originally licensed by Apple when it migrated from the PowerPC CPU platform that it had used from the mid-1990's until the Intel CPU platform in 2006, Rosetta allowed Mac users to continue to use their library of PPC software transparently in emulation.
    However, Apple's license to continue to use this technology expired with new releases of OS X commencing with Lion (and now Mountain Lion).  While educational efforts have been made over the last 6 years, the fact is that Rosetta was SO successful that many users were caught unaware UNTIL they upgraded to Lion or Mountain Lion.
    Workarounds:
    1. If your Mac will support it, restore OS X Snow Leopard;
    2.  If your Mac will support it, partition your hard drive or add an external hard drive and install Snow Leopard into it and use the "dual-boot" method to choose between your PPC software or Lion/Mt. Lion;
    3. Upgrade to an Intel compatible versions of your software, or find alternatives that will open your data files;
    3.  Install Snow Leopard (with Rosetta) into Parallels:
                                  [click on image to enlarge]
    Full Snow Leopard installation instructions here:
    http://forums.macrumors.com/showthread.php?t=1365439
    NOTE: STEP ONE of the instructions must currently be completed on a Snow Leopard or Lion Mac and the resulting modified Snow Leopard.cdr install file can then be moved over to your Mountain Lion Mac for completion of the remaining steps.
    NOTE 2:  Computer games with complex, 3D or fast motion graphics make not work well or at all in virtualization.

  • HT2731 How do I remove an email address that is no longer vaild for the iTunes Store?  A really old email address keeps popping up on my iPhone, the email address is not valid and I have no idea what the password was.  It's been over two years.

    How do I remove an email address that is no longer vaild for the iTunes Store or my iPhone?  A really old email address keeps popping up on my iPhone, the email address is not valid and I have no idea what the password was.  It's been over two years.

    Hello tcnolen1,
    It sounds like you are trying to change the Apple ID logged into the iTunes & App Stores on your iPhone.  Use these steps:
    Changing your Apple ID account
    Tap Settings > iTunes & App Stores, then tap the Apple ID signed in.
    Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID.
    You can find the full article here:
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/ht1311
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • PS CS6 has a different set of installed fonts than my old PS CS4.  How do I get my old fonts back?  Don't like most of the CS6 fonts.  Dell Precision, Windows 7.  Does PS use the fonts in the Windows directory or does it use its own?  A lot of my preferre

    PS CS6 has a different set of installed fonts than my old PS CS4.  How do I get my old fonts back?  Don't like most of the newer CS6 fonts.  Dell Precision, Windows 7.  Does PS use the fonts in the Windows directory or does it use its own?  If so, where are they in the directory?  A lot of my preferred fonts show in the Windows directory but not in Photoshop, which does not display them within the program.  Please help.  If I get free fonts (NOT CC fonts) from elsewhere, where do I put them for Photoshop[ CS6 to use them?  Thanks.

    All versions of Photoshop get their fonts from your OS.  Just install any missing font wherever Windows keeps fonts.
    I don't do windows myself.

  • How do you use "find my phone"?  I can't find it and I'm not sure I installed that app.

    How do you use "find my phone"?  I can't find it and I'm not sure I installed that app.

    The app is not necessary; that only for tracking from another iOS device. If you set up Find My iPhone, you can track the iPhone from the iCloud web site:
    icloud.com/find
    If you didn't configure Find My iPhone on the device before you lost it, then you're out of luck.
    Regards.

  • I install LION on my mac pro 2008 and it's alway's pop with " there was a problem connecting to the server " Time Capsule" .How can i remove this popup. My Time machine is working fine and also rename it. But the popup keeps on coming with the old name.

    I installed LION on my mac pro 2008 and it's alway's pop with " there was a problem connecting to the server " Time Capsule" .How can i remove this popup. My Time machine is working fine and also rename it with less than 7 karakters. But the popup keeps on coming with the old name.

    I have a BT Infinity router plugged into the Time Capsule, not sure where the radio settings are?
    They are able to use the network settings of the TC i.e. they can connect to the internet via the wifi through the TC but when they try and connect to the AirPort Disk this is where it is not allowing a connection.
    I don;t have the drive shared out at all at the moment, is this necessary?  How do I do this if so?
    I have attached the screen shots of all the settings.
    Thanks again for your help.

  • I need to move my photos and contacts from my old iPhone 3 to my new iPhone 4.  When I open iTunes, it is not letting me sync my old phone so I can back up to my new phone.  Any thoughts?

    I need to move my photos and contacts from my old iPhone 3 to my new iPhone 4.  When I open iTunes, it is not letting me sync my old phone so I can back up to my new phone.  Any thoughts?

    Buy a Mac OS X 10.6 DVD from the online Apple Store, install it, and run Software Update twice.
    (96978)

  • I can't bluetooth my photos from my old phone to my iphone 4. i have paired the devices but my iphone wont accept the data. Please can you help??

    I am trying to send all of m photos to my iphone from my old phone (Nokia N97 mini). I have paired the devices, the iphone says it is connedted but when i try to transfer the data from the Nokia, i get a message saying could not connect.
    Please can you help??
    Thanks

    File transfer by bluetooth is not supported on the iPhone. There are a few apps in the app store that permit the transferring of photos by bluetooth, but this is only iPhone to iPhone. Fact is, you can't do what you're trying to do, so you can quit trying.

  • I am looking to upgrade to a new iPhone.  Is it possible to then disable the phone capabilities of my old phone so I can give it to my teen for use as an iTouch?  or does the old iPhone just become unusable which would be such a waste.

    I am looking to upgrade to a new iPhone.  Is it possible to then disable the phone capabilities of my old phone so I can give it to my teen for use as an iTouch?  or does the old iPhone just become unusable which would be such a waste.
    Thank you.

    macmargaret01 wrote:
    I am looking to upgrade to a new iPhone.  Is it possible to then disable the phone capabilities of my old phone so I can give it to my teen for use as an iTouch?  or does the old iPhone just become unusable which would be such a waste.
    Thank you.
    The official instructions: http://support.apple.com/kb/HT3406

Maybe you are looking for

  • Display my wordpress events using rss

    Ok, i really need some help. I've done lots of searching and not much sleeping for the past few days trying to sort this out. Im trying to put a list of events on a homepage that display with an image for each event. I have managed to setup an events

  • How to generate a PDF using a webservice?

    Hi all, I've got the following code in a webservice that generates a PDF: // Create a ServletOutputStream object ServletOutputStream oOutput = objResponse.getOutputStream(); // Set the HTTPResponse objects content type objResponse.setContentType(objM

  • Red Eye Tool

    I recently tried to remove some red-eyes in some pictures I took. When I clicked on the photo, it made a black circle around the eye, like a black-eye on the photo. Any ideas what might be causing this? I have used the red-eye tool in the past and no

  • Java Runtime Environment (JRE) version 1.6 is not supported by this driver"

    Goal: create new ODI install in testlab on single server Installer: ODI newbie Server Software Installed: all 32-bit Windows 2008 sql 2008 JDK 1.6_22 sqljdbc4.jar (downloaded from Microsoft's site) No weblogic server installed Issue: Using ODI Studio

  • Multiple Language..More information

    One of our team members tested that if he had oracle applications on 10g (UTF8) he was able to enter data in a DFF in a differnt language while logging into the US instance with no language patches on it. The scenario was repeated by another member w