How do we get past the error message when installing PSE10 on a Winndows 7 machine?

My friend and I downloaded a copy of PSE10 and attempted to install it on a Windows 7 machine.  After completing about 98% of the installation, we encountered an error -- either #1935 or #1395.  We could not get past that point.  The software, then, backed out of the process. 
We downloaded another copy of PSE 10 from another source and tried to install it.  Same result. 
We called Adobe and the person responding told us that it was a compatibility problem between PSE 10 and Windows 7.  He suggested a work-around that may or may not work, but for technical reasons, we were unable even to try it.  (Create a new operator identity in Windows and use that to install the software.)  Adding insult to injury, he indicated that we would have to pay for his advice on how to resolve Adobe's problem
Since it is hard to invent a new problem, there must be hundreds, if not thousands, of people who have experienced this problem and found a simple way to solve it.  Please, tell us how!

Perhaps the steps you saw to fix this issue were here:
http://kb2.adobe.com/cps/403/kb403969...
Regarding modifying the registry as suggested in solution 2 (you shouldn't be concerned with installing updates though) we would always recommend backing up the registry before making any changes. That way you can always restore to what you had before troubleshooting.

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