How do you cancel your creative cloud subscription?!

I signed up for a student account, paying $19.99 per month. When I checked my credit card statement, I noticed that I am being charged over $30 per month for Creative Cloud services. When I log onto my account it says that I have a "Free Creative Cloud Membership" and there aren't any credit card options available to cancel or manage.  I'm not given an option to cancel or delete my account.
I have gone through the steps that Adobe provides on their website, but this has not resolved the problem (as there is no option to cancel or manage my account or credit cards).
I am very frustrated by the lack of support coming from Adobe to fix this problem, so I'm reaching out to you guys. Has anyone had a similar problem, and if so, how did you resolve this?

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

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    Please respond to private message sent to you.
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    Hi Joshua_U,
    I would request you to to perform the steps of cancellation mention in these links
    http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    http://helpx.adobe.com/creative-cloud/help/manage-creative-cloud-teams-membership.html.
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    pls let me know how do i cancel my existing cloud subscription as cancel link is not available in my manage subscription page.
    I am planning to us lightroom cc subscription

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -start here https://forums.adobe.com/thread/1703848
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    --and two links which may provide more details, if the above links don't help you
    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

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    Yes we are going throught it now.
    Where Islands of Color Await... Aloha!
    Hawaii Collection by OPI - Spring/Summer 2015
    Log on as a Professional at http://pro.opi.com
    Joseph Ramis
    OPI Products
    Pro Support Team
    Phone: 800-341-9999, Ext. 389
    For Scheduling: 866-355-6280
    Direct Fax: 818-759-8605
    [email protected]
    http://www.opi.com
    "Sara.Forsberg" <[email protected]>
    03/26/2015 11:45 AM
    Please respond to
    [email protected]
    To
    Joseph Ramis <[email protected]>
    cc
    Subject
    If you cancel your Forms Central Subscription do you get a
    final cancel invoice?
    If you cancel your Forms Central Subscription do you get a final cancel
    invoice?
    created by Sara.Forsberg in FormsCentral - View the full discussion
    Hi Joseph,
    I see--the chat agent should be able to supply you with the statement that
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    Sara
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