How do you get Netflix movies on Apple TV 2?

Folks:
Apple says in the very first sentence on the very first page of the first chapter of their of their Apple TV 2 "Setup Guide" that you can watch streaming content from Netflix and then NEVER MENTIONS NETFLIX AGAIN!  How disingenuous is that?!?  I tried at the iTunes Store and they'll sell you aps but they won't help you actually stream movies from Netflix. 
Now I could go to Apple Support except that I received my Apple TV 2 as a present and so I don't have the purchase date (it is after the 90 days anyway even though I haven't hooked it up yet) so they just keep sending me into a never-ending FU loop.  Right now I'm so angry that I don't think that I will ever buy another Apple product again.  gonna be tough though since I have an iMac, an Airbook, an iPhone 4, an iPhone 3GS, two iPods, and TWO Airport Extremes... So here I am trying to see if you folks can help me out. 
I think the easiest thing for you to do would be to get me a URL where someone has dealt with this issue and I'll take it from there. 
Thanks in advance,
mnilan

I don't have tv firmware update under the settings menu and I have been to the set manual I have tried youtube and I can't find the solution anywhere. Surely there must be some way to add things like netflix or lovefilm on this.
Okay, lets start at the beginning...
After setting up the TV device and turning on Home Sharing in iTunes on your computer, do you see an opening screen something like this on your HDTV?
If so, you should be able to see a portion of the Netflix app peeking in at the bottom of your HDTV screen which you should be able to select as seen here...
If you don't, then the next thing to do is to go to the "Settings" menu and select the "General" option as seen here.
At this point you can select the "About" option to check to see what version of IOS is installed on your devices. I.e., you probably want the latest software versions available/compatible for both iTunes and your TV device. Here is what I am currently running on my entertainment system device...
If the software is not up to data and you have not automatically received notification of the availability of newer software, then you can go back to the "General" memu as depicted above and select the "Update Software" option to manually check for a firmware (non-volatile software) update which may fix your problem. If this does not fix your problem, I would next try forcing a cold reboot by using the "General > Restart" menu option or simply unplugging and re-plugging in the device.
If this doesn't help, the next step would be to go to the "General > Reset" menu option located just above the "Restart" option as depicted above. Opening this option will give you access to both the "Reset" and "Restore" options which are usually your points of last resort before returning the device to an Apple store or tech support facility for hardware testing. (Of the five units I currently own, one did actually fail between the watching of two movies an was replaced by the local Apple store after confirming a hardware problem instore—so this remains a possibility here for your purchase.
Hope this may help...

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