How do you launch apps on your device when it keeps saying my device was not known any advice?

How do you launch apps from your device mine being a Macbook pro?

Hi TammyPruett,
I apologize, I'm a bit unclear on the exact issue you are describing. If you are having issues launching applications on your Mac, you may find the following articles helpful:
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/ht1199
Apple Support: Troubleshooting the Mac App Store
http://support.apple.com/kb/ts3624
Regards,
- Brenden

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