How do you stop ink from leaking in HP Officejet Pro 8500 wireless

I have run through many cartridges of ink and have found that the blue ink is leaking. How do I stop this from happening? It is leaking in the tray where the ink cartridges are held. I don't see a kink in the lines and the printheads look fine.
Also the printer states it is out of blue ink even though I've put in two new cartridges.
Thank you.

@BrosseauFuels, If you have cleaned the print heads and cleaned and still have that issue, it may be a print head problem, or something in the printer is broken, and not noticed. You can contact HP Support (1800-474-6836).
@Nursenat, you can also contact HP Support, you may just have a bad print head.
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HI KentHP, I'm glad I was able to help!
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Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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How do you stop ink from leaking in HP Officejet Pro 8500 wireless

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