How Does One Reach True Customer Service?

Received my new MacBook Pro, 13" 4GB/500 etc yesterday. USB ports inoperable. Tech support could not offer easy fix. Screen displays USB message at every boot up. Support suggested unit must be replaced - no compensation for packing, driving, being without for ???long etc. Can anyone suggest an electronic address for true customer service.
Thanks, a frustrated mac user.

Welcome to Apple Discussions
Your best course of action is to phone Apple and then ask to speak to somebody in Customer Relations.

Similar Messages

How do I reach the customer service rep that I spoke with

I recently had a problem with my AT&T bill. The rep that I spoke with, Latrice Iiland was fantastic. How can I reach here to discuss follow-up? Thanks!

E61381665 I hope that you are a corporate customer relations person as I cannot explain the total lack of communication/organization/problem understanding-solving of your outsourced phone support staff, which I have experienced to date. I have spent over 5 hours in phone conversations wihout ever being able to escalate the probelm to a supervisor/manager/customer service person. It has been like listening to a broken record over and over. And the fact that there is no customer service phone number in 2015 is a serious concern for an upscale consumer market. My Vaio computer sustained water damage in mid June. It took 4 days to get an authorization to get a repair. It is now over a month at Best Buy, and I keep getting updates from Geek Squad. They have ordered more parts six (6) times now and cannot complete the repair. At what point will I simply get a replacement/refurb/store credit/refund? I am a professional consultant and make a living with a laptop while traveling. A month is unacceptable to wait for a repair when I paid a 20% premium on my purchase at a Sony Store to insure continuity of service. Please help. Steve Klein

How does one define a default style for a custom Flex component?

How does one define a default style for a custom Flex component?
hello
I created a new set of Flex component library slib.swc (Flex 4.5). Would also like to have a default style. defaults.css file, making it the default style of the component library.
Like flex the builder install directory of sdks \ 4.5.0 \ frameworks out \ libs directory has a spark.swc file, open with Winrar will see defaults.css this file. Defaults.css file defines the default style of the flex spark components.
How can it be achieved?
As follows
slib.swc contains a CLabelEx components, and a defaults.css file
defaults.css source file as follows:
@ namespace s "library :/ / ns.adobe.com / flex / spark";
@ namespace mx "library :/ / ns.adobe.com / flex / mx";
@ namespace cn "http://os.slib.cn";
cn | CLabelEx
        styBackgroundAlpha: 1;
        styBackgroundColor: # 569CC0;
        styBorderAlpha: 1;
        styBorderColor: # 569CC0;
        styBorderWeight: 1;
        styCornerRadius: 3;
In slib.swc the application MyLabel.mxml of the source file as follows:
<? xml version = "1.0" encoding = "utf-8"?>
<s: Application, the xmlns: fx = "http://ns.adobe.com/mxml/2009
                           xmlns: s = "library :/ / ns.adobe.com / flex / spark"
                           xmlns: mx = "library :/ / ns.adobe.com / flex / mx"
                           xmlns: cn = "http://os.slib.cn
                           the minWidth = "955" The minHeight = "600">
        <fxeclarations>
        </ fxeclarations>
        <cn:CLabelEx x="67" y="112"/>
</ s: Application>
I hope CLabelEx default use cn | CLabelEx, style to display its appearance.
I refer to above approach, but failed to achieve. Can you please re-Detailed
Thanks!

dj is right. Any Folder can be a picture folder.
Create a root level folder and add it to your Pictures Library in Windows. It will show up with all the scattered pictures from other programs. It can even be a different dirve if you like. You can even specify one to be the default save location for pictures in this dialog.
Navigate to Pictures in your Libraries in Windows Explorer Right Click and select Properties.
Message was edited by: Rikk Flohr forgot the instructions...

How does one create LOV Map between 2 fields for custom lookup mapping

Hi there
In Internet Expenses, Expense Report Line Detail we have two unrelated fields; namely Expense Location & Tax Code.
The requirement is to map a default tax code to locations; basically when a user enters Expense Location then the mapped tax code value should default into field Tax Code.
The location-tax code mapping is stored in a custom lookup (FND_LOOKUP_VALUES).
My question is how does one go about implementing this? For example is it possbile to create a new (hidden) LOV based on the lookup mapping & then create a Personalization LOV Mapping between the 3 LOV... Or is it necessary to modify the Tax Code drop down Message Choice in JDeveloper? Of course details are appreciated!
FYI below is the relevant Personalization Structure from "Personalize Stack Layout: (NormalDetails)".
Message Lov Input: Expense Location
- Lov Mappings
-- Lov Map: (lovMap1)
-- Lov Map: (lovMap2)
-- Lov Map: (lovMap3)
- Message Text Input: Expense Location
- Message Styled Text: Transaction Location
- Message Text Input: Merchant Name Yes
- Message Styled Text: Description
- Message Check Box: Original Receipt Missing Yes
- Message Choice: Tax Code
- Message Check Box: Amount Includes Tax
- Message Choice: Tax Code
Many thanks
G

Hello all
The correct & supported method is this:
Extend the location LOV in JDeveloper & add a "default tax" attribute, this could be derived from a new location DFF storing the default tax code for each location. Now simply create a location Personalization LOV Map which takes this new location lov tax attribute & target it to the tax message choice field.
That's my 2c worth anyway, so please give comment if you feel there is a better way.
There is just one more little problem however... The requirement has changed! Now we require the tax code to default according to not one location field, but other fields too. For example if the user selects Expense Type of Beverage & Location of Netherlands then Tax Code should be NL19%, for Expense Type of Hotel then it should be NL6%; if the user ticks "Missing Receipt" field then it should over ride all others & set the code to NL0%.
Any ideas?
Many thanks
G
Edited by: user13363208 on 11-Aug-2010 06:51

How does one "start Apple Mobile Device service" on an older ipod touch

I just upgraded my iTunes software to 10.5.2.11 When I plug my iPod touch into the computer (Windows 7). It does nnot show the device in windows or iTunes and says the iPod cannot be used because the Apple Mobile Device Service is not started. How does one do this on an iPod touch which is about 4 years old???

You need to sart the service on your computer by:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

How does one tell if the J2EE services are running with Unlimited

How does one tell if the J2EE services are running with Unlimited
security? We have applied the export Policy to the server but we do notsee any reference to it running with it. .we apply the Service packs SAP now upgrades that JAVA as well . Do that process treat the JAVA
lib/security area correctly.

Just out of curiosity... Is there something you do
like about Mac/Apple?
To answer your question: no, not really. However, the points that I made here were about Safari and accompanying utilities, not about Apple in general.
If it makes you feel any better, I am just as, or even more, critical of Micro$oft as the occasions arise...Windoze Vista is the most recent occasion and has given sufficient reasons and opportunities to vent my spleen that I actually have eased up on Apple, politicians, nut-case religious extremists, cell phone owners, and the Department of Homeland Paranioa, etc., due to an exhaustion of creative energy.

How does one show full message headers in Mail 8.1? The previous 'complete header' option has been replaced with a time consuming 'custom' choice.

How does one show full message headers in Mail 8.1?
he previous 'complete header' option has been replaced with a time consuming 'custom' choice.

Customize your toolbar in Mail and add the All Headers button:

How does one get tech support from adobe? is there an online "chat" service?

How does one get tech support from adobe? is there an online "chat" service? There formerly was a telephone help service. There is no phone number shown in "help.adobe.com" Has phone support been eliminated as a cost-saving measure?

There is finite help available via chat & phone
http://www.adobe.com/support/download-install/supportinfo/
Many problems can be solved here in the user-to-user forum. Feel free to avail yourself of this opportunity.

HOW DOES ONE CONTACT ADOBE ... SERIOUSLY ... CUSTOMER SUPPORT IS TERRIBLE ...

EVEN THIS WAS A TASK ...

Hi Bauer,
You can reach Adobe Customer Service (http://helpx.adobe.com/contact.html )
The contact numbers are listed here : http://www.adobe.com/uk/elicensing/licensemanagement/alm/contact.html
You can even reach our chat support at http://adobe.ly/yxj0t6

How does one add tables to an existing universe using COM designer SDK.

Morning All
How does one add tables to an existing universe using COM designer SDK. I have tried:
objUniverse.Tables.Add (strTable_Name)
but get "Cannot create Table" error.
Any ideas?
Thanks in advance.
Anita

Hi Anita,
-Use the Add method to add classes and objects to an existing universe using a VB 6 application.
Adding a Class
Definition: Function Add(Name As String) As Class
Syntax: NameOfClassesVariable.Add
Adding an Object Instance
Definition: Function Add(Name As String, [ClassName As String]) As Object
Syntax: NameOfObjectsVariable.Add(name, [class])
- name is the name of the object.
- class is the name of the class containing the object. This parameter should be used in cases where more than one objects exist with the same name.
Sample Visual Basic 6 Code
Dim DesApp As Designer.Application
'MODIFY AND EXPORT CLASSES AND OBJECTS OF AN EXISTING UNIVERSE
Sub modify_and_export_universe()
Dim DesUnv As Designer.Universe
Dim DesCls As Designer.Class
Dim DesObj As Designer.Object
Dim DesDBCol As Designer.DBColumn
Dim DBColName As String
Set DesApp = New Designer.Application
'Login to designer
Call DesApp.LogonDialog
'Make sure to log on with your administrator profile
'e.g : "hostname","username", "password","Enterprise"
'Make Designer application visible
DesApp.Visible = True
'This line disable warning messages from Designer
DesApp.Interactive = False
'to Open locally the universe you want to modify
'Set DesUnv = DesApp.Universes.Open("club_uni")
'Use OpenFromEnterprise method (Universes Class) to import a universe from the repository and opens it
Set DesUnv = DesApp.Universes.OpenFromEnterprise("Universes", "club_uni", False)
'Add a valid connection which already exists
DesUnv.Connection = "club"
'open the universe
'Call DesApp.Universes.Open("club_universe")
'Add the table Account and refresh the view in the main window
Set DesTab = DesUnv.DBTables.Item("Customer").Insert
DesUnv.ArrangeTables
'Add a class
Set DesCls = DesUnv.Classes.Add("Class MyCustomer")
'Looping through all the fields of the DB Table Account
For Each DesDBCol In DesUnv.DBTables.Item("Customer").DBColumns
'Store name of the column
    DBColName = DesDBCol.Name
     'Add an object to the class
    Set DesObj = DesCls.Objects.Add("Obj " & DBColName)
     'Affect a field to the object
    DesObj.Select = "Customer" & "." & DBColName
Next
'Save the existing universe with the same name club_uni or you can change
DesUnv.SaveAs "club_uni"
MsgBox "Universe created and saved Class MyCustomer has been added!!"
'Close the universe
UnvFullName = DesUnv.FullName
MsgBox "The UniverseFilePath is " & UnvFullName
'Close the universe
DesUnv.Close
'This line disable warning messages from Designer
DesApp.Interactive = False
'Export the universe to the CMS DB (to the last universe folder)
'Make sure you save the universe before exporting it
Call DesApp.Universes.Export("Universes", UnvFullName)
MsgBox "This document has been exported successfully !!"
'Close designer
DesApp.Quit
Set DesApp = Nothing
End Sub
Hope this helps.
Regards,
Deepti Bajpai

How does one pay their bill

I have been a Verizon wireless customer for10+ years and switched to FIOS internet and TV a few years ago. When I first switched I set up the one bill account, where it then took me over 8 hours on the phone to finally get FIOS and wireless Verizon to acknowledge each other exists. All went well until thismonth's billing cycle. When I went to log into my account, the system decided to make things more convenient for me by no longer taking my old user ID and password, but giving me the opportunity to get a new user name and password. All I needed to do was enter my home phone land line number, which I don't have a land line, or my account number with the new user ID which I can't get because I can't log in to take advantage of this wonderful opportunity. After spending over an hour on the phone listening to the electronically generated drone of the voice telling me all agents were busy, mind you this was starting at 8:45, 15 min prior to the go time, and listening to the wail of the Kenny G music, the agent told me that it wasn't their department. After another 40+ minutes of aural torture, I gave up, went out and shot several furry creatures and contemplated the meaning of life. How does one pay their bill under these circumstances? I even tried to use the 969 phony home phone number they gave me. What are my options and yes, in one month I will be canceling anything to do with Verizon TV and internet.

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.

How does one pass import parameters to a report within a method?

Hello all,
Well how does one pass import parameters to a report which is within a method ...end method.
for example :
method 123
SUBMIT reportname using selection '1000'
endmethod .
Here we need to pass values into the selection screen and run the report for those values.
The values are say 'ABC' ( tablename "DEF" and field name "HIJ" ).
I hope the question is clear, awaiting your response
Thanks and Regards,
Sandeep.

Go to SE24
Parameters: Give the Parameter name, Typing method is "Type" is the domain type that u are selecting, say for e.g : Parameter is "P_CONT" , its associated type "CHAR32" etc
For Select Options: Parameter name say "S_CUST", Type"importing". For this you need to give an associated type which must be created as "TABLE TYPE " in SE11. That table type needs to have a "LINE TYPE" .
LINE TYPE is a Structure created with components "SIGN, OPTION, LOW & HIGH" for select-Options.
NOTE: for a Table type related to Customer data fields "say KUNNR", the line type created must have the Component Type and data Type corresponding to the Data Element associated with "KUNNR" ;i.e: "CHAR" etc.
See if this is clear to you or revert back in case of any Confusion.

How do I get decent Customer Service?

How do I get decent Customer Service? I've spent over two hours on the phone and online trying to find out basic questions about Workspaces. India is simply not trained well enough to understand let alone answer basic questions, such as:
What size limits are there on quantity of documents, total storaga capacity, folder sizes etc
Is there a limitation on the number of users who can be sharing workspaces, collaborating on documents
Can access limitations other than Administrator / non-Administrator be set on Workspaces
Is there a time limit on how long a document remains in storage
Is there a file type limit - i.e. only office and pdf documents can be stored
What is the pricing for a plan that would include everything we need; FormsCentral, SendNow, Workspaces, Adobe Pro etc.
Thank you

Hello,
Please understand that Workspaces is a free service; Adobe doesn't charge for it. As a result, it is not possible to provide 1:1 support. But I will try to answer your questions:
What size limits are there on quantity of documents, total storaga capacity, folder sizes etc -- No limit on number of documents uploaded or folder sizes, but the overall size limit for an account is 5 GB.
Is there a limitation on the number of users who can be sharing workspaces, collaborating on documents -- no limit.
Can access limitations other than Administrator / non-Administrator be set on Workspaces -- no, these are the only roles.
Is there a time limit on how long a document remains in storage -- no
Is there a file type limit - i.e. only office and pdf documents can be stored -- You cannot upload and share the following file types: audio formats (MP3, AAC, OGG), video formats (MOV, WMV, FLV, XVID, DIVX, RETG), font formats (TTF, DFONT, OTF), archive formats (TGZ, RAR 7Z, SIT, JAR, WAR, CAB), system files and executable formats (EXE, DLL, JS, VB, BAT, CMD, COM, CPL, SH, CSH, TCSH, KSH, BASH, ZSH, INF, HTA, HLP, INS, ISP, VB, JSE, LNK, MS, PIF, SCR, SHS, WS), web files (CHM, CRT), database files (MDB), or raster image files (PCD, SCT).
What is the pricing for a plan that would include everything we need; FormsCentral, SendNow, Workspaces, Adobe Pro etc. -- Take a look at Adobe Acrobat Plus (https://www.acrobat.com/acrobatplus/en/home.html). It doesn't include SendNow ($19.95/yr) or Workspaces (free) but does include a few other services/tools as well as Acrobat Pro.

HT201991 How does one write a review for an app?

I would like to write a review for an app I bought from the App Store.
"Locate the item that you would like to write a review for."
Where? In the App Store via the internet (e.g. on my iMac), OR via the App Store button on my iPad Mini?
"Click "Write a Review" in the Customer Reviews section."
How? I could find no active link associated with the Customer Reviews section once I had located the item for which I wanted to write a review.
So the question remains "How does one write a review for an app?" … and, so far as things stand, the instructions provided in the page <http://support.apple.com/kb/ht3928> are, as far as I can tell useless. Certainly, the Apple website and associated instructions have become, for this long-time user, more akin to Microsoft Windows in their impenetrable lack of intuitive, user-friendly ccharacter.
Oh yeh. To add to my 'disgruntledness' … How come there is no iPad Mini option in the Product drop down below?
Where is Steve Jobs when you need him?!

I have been having this issue for months, now--at least 3-4. I updated my credit card info on my account, thinking maybe that would do it, but NOPE--can't review a single thing I've ever purchased in iTunes--not from my iPhone 5, PC or iPad 2. Ridiculous, at this point...just remove the ability to review at all, if this is how it's going to be. SO frustrating.

How does one install a express sql server to run with Visual Web Developer 2008?

I successfully installed .NET framework v 3.5 and VWD 2008 on a new Vista laptop. When I want to add a Sql Server database to a website, errors tell me to install SS 2005 Express. MSDN SS 2005 Express download tells me I MUST first install .NET framework v 2.0 before SS 2005. When I try to install framework v 2.0, I'm sent to v. 3.5 and no way to download SS 2005.
How does one install a express sql server to run with Visual Web Developer 2008?

Momark,
Do you still need help with this?
Thank you!
Ed Price, Power BI & SQL Server Customer Program Manager (Blog,
Small Basic,
Wiki Ninjas,
Wiki)
Answer an interesting question?
Create a wiki article about it!

How Does One Reach True Customer Service?

Similar Messages

Maybe you are looking for