How I got photoshop cs4 to stop crashing
Like most of you saving to web and having photoshop crash, I was very frustrated.
During one long night where I had lots of editing/saving to do, I tried something. After clicking each dialog box I stopped myself from moving the mouse. It seems that photoshop crashes about 80% less when I don't move the mouse after clicking the save button. I wait until the task is fully completed before resuming mouse movement.
Its pretty annoying to do since I like to get started on the next repetitive task, but it seems faster than restarting photoshop hundreds of times.
Let me know if this somehow works for you too.
Like most of you saving to web and having photoshop crash, I was very frustrated.
During one long night where I had lots of editing/saving to do, I tried something. After clicking each dialog box I stopped myself from moving the mouse. It seems that photoshop crashes about 80% less when I don't move the mouse after clicking the save button. I wait until the task is fully completed before resuming mouse movement.
Its pretty annoying to do since I like to get started on the next repetitive task, but it seems faster than restarting photoshop hundreds of times.
Let me know if this somehow works for you too.
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How to get Photoshop CS5 to stop crashing on open
My Photoshop CS5 keeps crashing on open. This is a clean install. I don't have any fonts (other than the ones that Photoshop installed). I tried clearing the Preferences and it didn't do anything. I've restarted several times. Other Adobe (Dreamweaver, Illustrator) software all seem to be working properly. Please help read the error report and provide a solution. I am in critical need (of course) to use Photoshop. My macbook pro is update to date with Snow Leopard. I have updated all the extensions/whatnot on Adobe Photoshop. What do I do?!?!
ERROR report below=====
Process: Adobe Photoshop CS5 [409]
Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier: com.adobe.Photoshop
Version: 12.0 (12.0x20100407.r.1103) (12.0)
Code Type: X86-64 (Native)
Parent Process: launchd [94]
Date/Time: 2011-05-02 15:00:34.700 -0500
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report: 610 sec
Crashes Since Last Report: 7
Per-App Interval Since Last Report: 14 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID: CF15004B-E4D5-4308-857D-7447D055ACE5
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000030
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00007fff873ddc02 _CFBundleGetLanguageSearchList + 34
1 com.apple.CoreFoundation 0x00007fff873ddadf CFBundleCopyResourceURL + 47
2 AdobeOwl 0x0000000103624880 0x1035f3000 + 202880
3 AdobeOwl 0x000000010362503c 0x1035f3000 + 204860
4 AdobeOwl 0x000000010362513f 0x1035f3000 + 205119
5 AdobeOwl 0x000000010361e62c 0x1035f3000 + 177708
6 AdobeOwl 0x000000010363214f OWLRemoveObjCExceptionCallback + 25575
7 AdobeOwl 0x000000010361e240 0x1035f3000 + 176704
8 AdobeOwl 0x000000010362f1ef OWLRemoveObjCExceptionCallback + 13447
9 AdobeOwl 0x000000010362f243 OWLRemoveObjCExceptionCallback + 13531
10 AdobeOwl 0x0000000103628c93 OWLThemeAddBrush + 7399
11 AdobeOwl 0x0000000103629031 OWLThemeAddBrush + 8325
12 AdobeOwl 0x0000000103627784 OWLThemeAddBrush + 2008
13 AdobeOwl 0x00000001036d2532 OWLDocumentSetCursorForTrackResize + 46000
14 AdobeOwl 0x00000001036d3ec5 OWLDocumentSetCursorForTrackResize + 52547
15 AdobeOwl 0x00000001036d2926 OWLDocumentSetCursorForTrackResize + 47012
16 AdobeOwl 0x00000001036da6ff OWLOSXApplicationContainerCreate + 63
17 com.adobe.Photoshop 0x00000001012e1100 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16795076
18 com.adobe.Photoshop 0x0000000100c4c08f AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9893203
19 com.adobe.Photoshop 0x0000000100c4c186 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9893450
20 com.adobe.Photoshop 0x000000010062b4f6 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 3467706
21 com.adobe.Photoshop 0x00000001006b4ded AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4031153
22 com.adobe.Photoshop 0x0000000100237f3f 0x100000000 + 2326335
23 com.adobe.Photoshop 0x00000001002383a7 0x100000000 + 2327463
24 com.adobe.Photoshop 0x0000000100002ea4 0x100000000 + 11940
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff8106012a kevent + 10
1 libSystem.B.dylib 0x00007fff81061ffd _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff81061cd4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff810617fe _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff81061128 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff81060fc5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff81060f4a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff8106135c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff81060fc5 start_wqthread + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff81081f8a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff81085da1 _pthread_cond_wait + 1286
2 com.adobe.amt.services 0x0000000108f7dc53 AMTConditionLock::LockWhenCondition(int) + 37
3 com.adobe.amt.services 0x0000000108f76cce _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 92
4 com.adobe.amt.services 0x0000000108f7dcbe AMTThread::Worker(void*) + 28
5 libSystem.B.dylib 0x00007fff810804f6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff810803a9 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff810472ee semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x00007fff818421de MPWaitOnSemaphore + 96
2 MultiProcessor Support 0x000000011bd44bd3 ThreadFunction(void*) + 69
3 ...ple.CoreServices.CarbonCore 0x00007fff817ad335 PrivateMPEntryPoint + 63
4 libSystem.B.dylib 0x00007fff810804f6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff810803a9 thread_start + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff81081f8a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff81085da1 _pthread_cond_wait + 1286
2 ...ple.CoreServices.CarbonCore 0x00007fff8186be13 TSWaitOnCondition + 118
3 ...ple.CoreServices.CarbonCore 0x00007fff817db268 TSWaitOnConditionTimedRelative + 177
4 ...ple.CoreServices.CarbonCore 0x00007fff817d5173 MPWaitOnQueue + 215
5 AdobeACE 0x000000010592c23d 0x1058f2000 + 238141
6 AdobeACE 0x000000010592bbea 0x1058f2000 + 236522
7 ...ple.CoreServices.CarbonCore 0x00007fff817ad335 PrivateMPEntryPoint + 63
8 libSystem.B.dylib 0x00007fff810804f6 _pthread_start + 331
9 libSystem.B.dylib 0x00007fff810803a9 thread_start + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff81081f8a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff81081e19 nanosleep + 148
2 com.adobe.PSAutomate 0x00000001210820fb ScObjects::Thread::sleep(unsigned int) + 59
3 com.adobe.PSAutomate 0x0000000121064033 ScObjects::BridgeTalkThread::run() + 163
4 com.adobe.PSAutomate 0x00000001210821f6 ScObjects::Thread::go(void*) + 166
5 libSystem.B.dylib 0x00007fff810804f6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff810803a9 thread_start + 13
Thread 7:
0 libSystem.B.dylib 0x00007fff81060f4a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff8106135c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff81060fc5 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00000001037e4a90 rbx: 0x0000000119d6f0e0 rcx: 0x0000000000000000 rdx: 0x0000000103801d18
rdi: 0x0000000000000000 rsi: 0x0000000103801d98 rbp: 0x00007fff5fbfede0 rsp: 0x00007fff5fbfed40
r8: 0x0000000000000001 r9: 0x0000000119d6fc08 r10: 0x00007fff895eedfa r11: 0x00007fff873ddab0
r12: 0x0000000119d6f1f8 r13: 0x0000000000000000 r14: 0x00007fff5fbfef80 r15: 0x0000000000000000
rip: 0x00007fff873ddc02 rfl: 0x0000000000010202 cr2: 0x0000000000000030
Binary Images:
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0x1047fc000 - 0x104812fff +data_flow ??? (???) <9C5D39A6-D2A2-9B6A-8B64-D1B59396C112> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/data_flow.framework/Versions/A/data_flow
0x10482a000 - 0x1048c0fff +image_flow ??? (???) <B72AA922-0D68-D57E-96B1-2E009B0AD4AE> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow
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0x104972000 - 0x104ba1fff +aif_ogl ??? (???) <615E7DF6-09B1-857A-74AC-E224A636BEE1> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/aif_ogl.framework/Versions/A/aif_ogl
0x104c80000 - 0x104d13fff +AdobeOwlCanvas ??? (???) <EC667F6D-0BB6-03EA-41E8-624425B2BF4B> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
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0x1058f2000 - 0x105a06fff +AdobeACE ??? (???) <E359887D-1E7F-5E62-CB8D-37CE4DBFB4D8> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
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0x105aee000 - 0x105bc1ffb +AdobeJP2K ??? (???) <465D1693-BE79-590E-E1AA-BAA8061B4746> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
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0x7fff87194000 - 0x7fff87212ff7 com.apple.CoreText 3.151.8 (???) <5DCD6BD9-63FB-767E-5993-5AEBE890145B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText
0x7fff8721d000 - 0x7fff872a2ff7 com.apple.print.framework.PrintCore 6.3 (312.7) <CDFE82DD-D811-A091-179F-6E76069B432D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x7fff872a3000 - 0x7fff87364fef com.apple.ColorSync 4.6.6 (4.6.6) <EC6C8119-23F6-A96E-47A3-5CD31E462AE3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x7fff87365000 - 0x7fff873a6fff com.apple.SystemConfiguration 1.10.5 (1.10.2) <FB39F09C-57BB-D8CC-348D-93E00C602F7D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x7fff873a7000 - 0x7fff873acff7 com.apple.CommonPanels 1.2.4 (91) <4D84803B-BD06-D80E-15AE-EFBE43F93605> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x7fff873ad000 - 0x7fff87524fe7 com.apple.CoreFoundation 6.6.4 (550.42) <770C572A-CF70-168F-F43C-242B9114FCB5> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff87622000 - 0x7fff87625fff com.apple.help 1.3.1 (41) <54B79BA2-B71B-268E-8752-5C8EE00E49E4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x7fff8765b000 - 0x7fff8765bff7 com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff87937000 - 0x7fff87a02fff ColorSyncDeprecated.dylib 4.6.0 (compatibility 1.0.0) <D3242F40-AA41-022C-1345-6BFC0E560460> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.framework/V ersions/A/Resources/ColorSyncDeprecated.dylib
0x7fff87a03000 - 0x7fff87b24fe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <48AEAFE1-21F4-B3C8-4199-35AD5E8D0613> /usr/lib/libcrypto.0.9.8.dylib
0x7fff87d26000 - 0x7fff87d75fef libTIFF.dylib ??? (???) <F0F7F0B7-7253-F88F-9E2D-FA3770143758> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libTIFF.dylib
0x7fff87d76000 - 0x7fff881b9fef libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <0CC61C98-FF51-67B3-F3D8-C5E430C201A9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x7fff88213000 - 0x7fff88214ff7 com.apple.audio.units.AudioUnit 1.6.6 (1.6.6) <BE4E577D-87EC-8FD0-5341-AE99CE4ADC99> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff88215000 - 0x7fff88640fef com.apple.RawCamera.bundle 3.6.4 (561) <C4AB0054-B2C8-246E-0F17-98F4BD5BE94C> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff88884000 - 0x7fff88884ff7 com.apple.ApplicationServices 38 (38) <10A0B9E9-4988-03D4-FC56-DDE231A02C63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff88885000 - 0x7fff88925fff com.apple.LaunchServices 362.2 (362.2) <87E172DB-2C0E-E2E5-2A75-FB4284AECDAF> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x7fff88932000 - 0x7fff889effff com.apple.CoreServices.OSServices 359 (359) <8F509D8D-4C94-9A1C-3A87-5B775D9F6075> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x7fff889f0000 - 0x7fff889f6ff7 com.apple.CommerceCore 1.0 (9) <4C66D962-91B5-F25C-A6FF-DFD5F924A0DD> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x7fff889f7000 - 0x7fff88a04fe7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <45B5B514-7CEB-38A9-F34A-1D96F010EC42> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCSync.A.dylib
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9BAEB2F2-B485-6349-E1AB-637FE12EE770> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,4, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 8 GB, SMC 1.49f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.36.9)
Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS725050A9A364, 465.76 GB
Serial ATA Device: KINGSTON SV100S264G, 59.63 GB
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0x26200000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0x26220000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000Before, I ran the Adobe Application Manager and it didn't have any updates. And I can't updates through Photoshop because it crashes so I can't get to the menu bar to "Check Updates."
However, I tried the Adobe Application Manager again right now and this time it had an update for Photoshop. So I did it and this is what I get: https://skitch.com/unnamed-k97q/r7e1f/update-fail
Photoshop 12.0.4 update for Photoshop CS5
Done with Errors
I appreciate the help...I need this fixed... It's driving me nuts and I can't work.
Here's the latest error log, after I 'updated' to 12.0.4 with errors:
Process: Adobe Photoshop CS5 [8605]
Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier: com.adobe.Photoshop
Version: 12.0 (12.0x20100407.r.1103) (12.0)
Code Type: X86-64 (Native)
Parent Process: launchd [94]
Date/Time: 2011-05-02 23:29:53.807 -0500
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report: 27586 sec
Crashes Since Last Report: 21
Per-App Interval Since Last Report: 43 sec
Per-App Crashes Since Last Report: 21
Anonymous UUID: CF15004B-E4D5-4308-857D-7447D055ACE5
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000030
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00007fff873ddc02 _CFBundleGetLanguageSearchList + 34
1 com.apple.CoreFoundation 0x00007fff873ddadf CFBundleCopyResourceURL + 47
2 AdobeOwl 0x0000000103624880 0x1035f3000 + 202880
3 AdobeOwl 0x000000010362503c 0x1035f3000 + 204860
4 AdobeOwl 0x000000010362513f 0x1035f3000 + 205119
5 AdobeOwl 0x000000010361e62c 0x1035f3000 + 177708
6 AdobeOwl 0x000000010363214f OWLRemoveObjCExceptionCallback + 25575
7 AdobeOwl 0x000000010361e240 0x1035f3000 + 176704
8 AdobeOwl 0x000000010362f1ef OWLRemoveObjCExceptionCallback + 13447
9 AdobeOwl 0x000000010362f243 OWLRemoveObjCExceptionCallback + 13531
10 AdobeOwl 0x0000000103628c93 OWLThemeAddBrush + 7399
11 AdobeOwl 0x0000000103629031 OWLThemeAddBrush + 8325
12 AdobeOwl 0x0000000103627784 OWLThemeAddBrush + 2008
13 AdobeOwl 0x00000001036d2532 OWLDocumentSetCursorForTrackResize + 46000
14 AdobeOwl 0x00000001036d3ec5 OWLDocumentSetCursorForTrackResize + 52547
15 AdobeOwl 0x00000001036d2926 OWLDocumentSetCursorForTrackResize + 47012
16 AdobeOwl 0x00000001036da6ff OWLOSXApplicationContainerCreate + 63
17 com.adobe.Photoshop 0x00000001012e1100 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16795076
18 com.adobe.Photoshop 0x0000000100c4c08f AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9893203
19 com.adobe.Photoshop 0x0000000100c4c186 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9893450
20 com.adobe.Photoshop 0x000000010062b4f6 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 3467706
21 com.adobe.Photoshop 0x00000001006b4ded AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4031153
22 com.adobe.Photoshop 0x0000000100237f3f 0x100000000 + 2326335
23 com.adobe.Photoshop 0x00000001002383a7 0x100000000 + 2327463
24 com.adobe.Photoshop 0x0000000100002ea4 0x100000000 + 11940
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff8106012a kevent + 10
1 libSystem.B.dylib 0x00007fff81061ffd _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff81061cd4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff810617fe _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff81061128 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff81060fc5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff81060f4a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff8106135c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff81060fc5 start_wqthread + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff81081f8a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff81085da1 _pthread_cond_wait + 1286
2 com.adobe.amt.services 0x0000000108267c53 AMTConditionLock::LockWhenCondition(int) + 37
3 com.adobe.amt.services 0x0000000108260cce _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 92
4 com.adobe.amt.services 0x0000000108267cbe AMTThread::Worker(void*) + 28
5 libSystem.B.dylib 0x00007fff810804f6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff810803a9 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff81081f8a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff81085da1 _pthread_cond_wait + 1286
2 ...ple.CoreServices.CarbonCore 0x00007fff8186be13 TSWaitOnCondition + 118
3 ...ple.CoreServices.CarbonCore 0x00007fff817db268 TSWaitOnConditionTimedRelative + 177
4 ...ple.CoreServices.CarbonCore 0x00007fff817d5173 MPWaitOnQueue + 215
5 AdobeACE 0x000000010592c23d 0x1058f2000 + 238141
6 AdobeACE 0x000000010592bbea 0x1058f2000 + 236522
7 ...ple.CoreServices.CarbonCore 0x00007fff817ad335 PrivateMPEntryPoint + 63
8 libSystem.B.dylib 0x00007fff810804f6 _pthread_start + 331
9 libSystem.B.dylib 0x00007fff810803a9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00000001037e4a90 rbx: 0x0000000119b79b40 rcx: 0x0000000000000000 rdx: 0x0000000103801d18
rdi: 0x0000000000000000 rsi: 0x0000000103801d98 rbp: 0x00007fff5fbfede0 rsp: 0x00007fff5fbfed40
r8: 0x0000000000000001 r9: 0x0000000119dc1548 r10: 0x00007fff895eedfa r11: 0x00007fff873ddab0
r12: 0x0000000119b79c58 r13: 0x0000000000000000 r14: 0x00007fff5fbfef80 r15: 0x0000000000000000
rip: 0x00007fff873ddc02 rfl: 0x0000000000010202 cr2: 0x0000000000000030
Binary Images:
0x100000000 - 0x1026b5fff +com.adobe.Photoshop 12.0 (12.0x20100407.r.1103) (12.0) <B69D89E5-01DD-C220-48B1-E129D0574536> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
0x103295000 - 0x10330dfef +com.adobe.adobe_caps adobe_caps 3.0.116.0 (3.0.116.0) <4A355686-1451-B19A-0C55-DFE49FD2539E> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x103323000 - 0x10332afff org.twain.dsm 1.9.4 (1.9.4) <D32C2B79-7DE8-1609-6BD4-FB55215BD75B> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x103332000 - 0x103342ff8 +com.adobe.ahclientframework 1.5.0.30 (1.5.0.30) <5D6FFC4E-7B81-3E8C-F0D4-66A3FA94A837> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x10334d000 - 0x103353ff7 com.apple.agl 3.0.12 (AGL-3.0.12) <014CA38F-CB49-8214-4C16-DF73FC6EFCE1> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x10335a000 - 0x103560fef +com.adobe.linguistic.LinguisticManager 5.0.0 (11696) <499B4E7A-08BB-80FC-C220-D57D45CA424F> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x1035f3000 - 0x1037a1fef +AdobeOwl ??? (???) <C36CA603-EFFB-2EED-6CEE-0B532CE052D2> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x103843000 - 0x103c73fef +AdobeMPS ??? (???) <FA334142-5343-8808-7760-4318EB62AD51> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x103dcd000 - 0x1040f8ff7 +AdobeAGM ??? (???) <52E17D56-6E7A-A635-82ED-5DE1F3E5045D> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1041c5000 - 0x1044edfe7 +AdobeCoolType ??? (???) <9E03F47A-06A3-F1F4-AC4C-76F12FACC294> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x104585000 - 0x1045a6ff7 +AdobeBIBUtils ??? (???) <F7150688-2C15-0F0C-AF24-93ED82FC321A> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x1045b3000 - 0x1045deff6 +AdobeAXE8SharedExpat ??? (???) <7E809606-BF97-DB3A-E465-156446E56D00> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpa t
0x1045f0000 - 0x104734fef +WRServices ??? (???) <76354373-F0BD-0BAF-6FC0-B96DBB371755> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x10477b000 - 0x1047e0fff +aif_core ??? (???) <12FA670E-05A8-1FCB-A7A2-AAE68728EA30> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/aif_core.framework/Versions/A/aif_core
0x1047fc000 - 0x104812fff +data_flow ??? (???) <9C5D39A6-D2A2-9B6A-8B64-D1B59396C112> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/data_flow.framework/Versions/A/data_flow
0x10482a000 - 0x1048c0fff +image_flow ??? (???) <B72AA922-0D68-D57E-96B1-2E009B0AD4AE> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow
0x104937000 - 0x104955fff +image_runtime ??? (???) <32786637-C9BF-4CB6-2DF9-5D99220E00BE> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/image_runtime.framework/Versions/A/image_runtime
0x104972000 - 0x104ba1fff +aif_ogl ??? (???) <615E7DF6-09B1-857A-74AC-E224A636BEE1> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/aif_ogl.framework/Versions/A/aif_ogl
0x104c80000 - 0x104d13fff +AdobeOwlCanvas ??? (???) <EC667F6D-0BB6-03EA-41E8-624425B2BF4B> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
0x104d33000 - 0x10507cfef +com.adobe.dvaui.framework dvaui version 5.0.0 (5.0.0.0) <023E0760-0223-AB5D-758C-2C5A052F6AF4> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x10520c000 - 0x10538efe7 +com.adobe.dvacore.framework dvacore version 5.0.0 (5.0.0.0) <42077295-9026-D519-C057-35E07029D97B> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x105430000 - 0x1057a8fff +com.adobe.dvaadameve.framework dvaadameve version 5.0.0 (5.0.0.0) <0E95A0DF-038A-CFF2-EC7B-BDB905CDF5C5> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
0x1058f2000 - 0x105a06fff +AdobeACE ??? (???) <E359887D-1E7F-5E62-CB8D-37CE4DBFB4D8> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x105a2b000 - 0x105a47fff +AdobeBIB ??? (???) <7A792F27-42CC-2DCA-D5DF-88A2CE6C2626> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x105a51000 - 0x105abbff7 +com.adobe.amtlib amtlib 3.0.0.64 (3.0.0.64) <6B2F73C2-10AB-08B3-4AB0-A31C83D1E5E0> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x105aee000 - 0x105bc1ffb +AdobeJP2K ??? (???) <465D1693-BE79-590E-E1AA-BAA8061B4746> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x105be1000 - 0x105be5ff8 +com.adobe.ape.shim adbeape version 3.1.65.7508 (3.1.65.7508) <0C380604-C686-C2E4-0535-C1FAB230187E> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x105be9000 - 0x105c60fff +FileInfo ??? (???) <6D5235B9-0EB6-17CA-6457-A2507A87EA8F> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x105c81000 - 0x105cdfffd +AdobeXMP ??? (???) <561026BB-C6EA-29CE-4790-CABCB81E8884> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x105ced000 - 0x106188fff +com.nvidia.cg 2.2.0006 (???) /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/Cg.framework/Cg
0x10670e000 - 0x106764feb +com.adobe.headlights.LogSessionFramework ??? (2.0.1.011) <03B80698-2C3B-A232-F15F-8F08F8963A19> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1067a9000 - 0x1067ceffe +adobepdfsettings ??? (???) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adobepdfsettings.framework/Versions/A/adobepdfsettings
0x106808000 - 0x10680dffd +com.adobe.AdobeCrashReporter 3.0 (3.0.20100302) <DFFB9A08-8369-D65F-161F-7C61D562E307> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x106812000 - 0x1069adfff +com.adobe.PlugPlug 2.0.0.746 (2.0.0.746) <CB23C5AA-0E4B-182B-CB88-57DD32893F92> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/PlugPlug.framework/Versions/A/PlugPlug
0x106a55000 - 0x106a6efeb +libtbb.dylib ??? (???) /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/libtbb.dylib
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0x7fff85fee000 - 0x7fff867f8fe7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x7fff867f9000 - 0x7fff86878fe7 com.apple.audio.CoreAudio 3.2.6 (3.2.6) <1CF0AE2D-0E85-D41B-EC2D-8CFD298AB5A0> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff86879000 - 0x7fff869aeff7 com.apple.audio.toolbox.AudioToolbox 1.6.6 (1.6.6) <AFAB42A2-A3A8-83D8-D583-613625706690> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff869be000 - 0x7fff869cdfff com.apple.NetFS 3.2.2 (3.2.2) <7CCBD70E-BF31-A7A7-DB98-230687773145> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff86b30000 - 0x7fff86b73ff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <2C596A24-8B86-79D6-1A8E-5E8FFB6A1558> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff86ceb000 - 0x7fff86dbdfe7 com.apple.CFNetwork 454.11.12 (454.11.12) <B1C9008A-4A5D-609D-5D10-C93DAD6FFB4C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/CFNetwork
0x7fff86e17000 - 0x7fff86e81fe7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <AF0EA96D-000F-8C12-B952-CB7E00566E08> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x7fff86e82000 - 0x7fff86e84fff com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x7fff87010000 - 0x7fff870c9fff libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib
0x7fff870ca000 - 0x7fff870defff libGL.dylib ??? (???) <0FA671EB-6FA0-BA97-C00A-C42247C22B26> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff870df000 - 0x7fff87110fff libGLImage.dylib ??? (???) <6925991A-9B1B-B9FA-645A-807F9BCC3DE7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x7fff87194000 - 0x7fff87212ff7 com.apple.CoreText 3.151.8 (???) <5DCD6BD9-63FB-767E-5993-5AEBE890145B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText
0x7fff8721d000 - 0x7fff872a2ff7 com.apple.print.framework.PrintCore 6.3 (312.7) <CDFE82DD-D811-A091-179F-6E76069B432D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x7fff872a3000 - 0x7fff87364fef com.apple.ColorSync 4.6.6 (4.6.6) <EC6C8119-23F6-A96E-47A3-5CD31E462AE3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x7fff87365000 - 0x7fff873a6fff com.apple.SystemConfiguration 1.10.5 (1.10.2) <FB39F09C-57BB-D8CC-348D-93E00C602F7D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x7fff873a7000 - 0x7fff873acff7 com.apple.CommonPanels 1.2.4 (91) <4D84803B-BD06-D80E-15AE-EFBE43F93605> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x7fff873ad000 - 0x7fff87524fe7 com.apple.CoreFoundation 6.6.4 (550.42) <770C572A-CF70-168F-F43C-242B9114FCB5> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff87622000 - 0x7fff87625fff com.apple.help 1.3.1 (41) <54B79BA2-B71B-268E-8752-5C8EE00E49E4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x7fff8765b000 - 0x7fff8765bff7 com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff87937000 - 0x7fff87a02fff ColorSyncDeprecated.dylib 4.6.0 (compatibility 1.0.0) <D3242F40-AA41-022C-1345-6BFC0E560460> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.framework/V ersions/A/Resources/ColorSyncDeprecated.dylib
0x7fff87a03000 - 0x7fff87b24fe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <48AEAFE1-21F4-B3C8-4199-35AD5E8D0613> /usr/lib/libcrypto.0.9.8.dylib
0x7fff87d26000 - 0x7fff87d75fef libTIFF.dylib ??? (???) <F0F7F0B7-7253-F88F-9E2D-FA3770143758> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libTIFF.dylib
0x7fff87d76000 - 0x7fff881b9fef libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <0CC61C98-FF51-67B3-F3D8-C5E430C201A9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x7fff88213000 - 0x7fff88214ff7 com.apple.audio.units.AudioUnit 1.6.6 (1.6.6) <BE4E577D-87EC-8FD0-5341-AE99CE4ADC99> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff88215000 - 0x7fff88640fef com.apple.RawCamera.bundle 3.6.4 (561) <C4AB0054-B2C8-246E-0F17-98F4BD5BE94C> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff88884000 - 0x7fff88884ff7 com.apple.ApplicationServices 38 (38) <10A0B9E9-4988-03D4-FC56-DDE231A02C63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff88885000 - 0x7fff88925fff com.apple.LaunchServices 362.2 (362.2) <87E172DB-2C0E-E2E5-2A75-FB4284AECDAF> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x7fff88932000 - 0x7fff889effff com.apple.CoreServices.OSServices 359 (359) <8F509D8D-4C94-9A1C-3A87-5B775D9F6075> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x7fff889f0000 - 0x7fff889f6ff7 com.apple.CommerceCore 1.0 (9) <4C66D962-91B5-F25C-A6FF-DFD5F924A0DD> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x7fff889f7000 - 0x7fff88a04fe7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <45B5B514-7CEB-38A9-F34A-1D96F010EC42> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCSync.A.dylib
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9BAEB2F2-B485-6349-E1AB-637FE12EE770> /usr/lib/libSystem.B.dylib -
Adobe Photoshop CS4 has Stopped Working on Windows 7
Hey guys and girls. I recently got a new computer running Windows 7 64bit. I still have good ol photoshop cs4 and wanted to use it on this new computer. The install process was completed and as I started the program, I get the "Adobe Photoshop CS4 has stopped working" box. I've looked through some forums, and a lot of them mention the wacom tablet issue, which is not the issue since I've yet to install the drivers for my tablet. Has anyone come across this problem at all? This is what shows up when I get that error box.
C:\Users\Administrator\AppData\Local\Temp\WERCA9F.tmp.WERInternalMetadata.xml
C:\Users\Administrator\AppData\Local\Temp\WERE1B8.tmp.appcompat.txt
C:\Users\Administrator\AppData\Local\Temp\WERE246.tmp.mdmp
Please help, thanks in advanceThe first thing that I would do is insure that you have the latest video driver installed (but do keep any older ones, just in case you must roll-back - newest is not always the best).
If that does not help, then open Even Viewer, and check for all warning, or error messages in System and Application tabs, for the time that PS crashed. If you find any with links, follow those links - be patient, as some might take a few moments to send data to MS, and then for MS to process it, to open the proper page for that link plus the data gathered. This ARTICLE goes into a bit more detail, and I do not think that it is too Adobe Premiere-centric.
Good luck,
Hunt -
Photoshop CS4 has stopped working--importing video frames to layers
Whenever I get the part of the video selected that I want and hit okay I get a message saying:
"Adobe Photoshop CS4 has stopped working"
How can I fix this?
ThanksAlso, you can make sure your system is 64 bit capable by:
Open Performance Information and Tools by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking Performance Information and Tools.
Click View and print details.
In the System section, you can see what type of operating system you're currently running under System type. Under 64-bit capable, you can see whether you can run a 64-bit version of Windows. (If your computer is already running a 64-bit version of Windows, you won't see the 64-bit capable listing.) -
"Adobe Photoshop CS4 has stopped working" error in Win7?
Hi All,
I’m getting the following error message when ever I try to use the Phtoshop and the program gets close.
“Adobe Photoshop CS4 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available”
Please see the following error event.
Problem signature:
Problem Event Name :APPCRASH
Application Name :Photoshop.exe
Application Version :11.0.0.0
Application Timestamp :48d3882e
Fault Module Name :KERNELBASE.dll
Fault Module Version :6.1.7601.17651
Fault Module Timestamp :4e211319
Exception Code :c00000fd
Exception Offset :0000e49d
OS Version: :6.1.7601.2.1.0.768.3
Locale ID: :1057
Please advise what is the problem..?
my notebook spesification :
Cpu intel core i5 3210m.
Memory 4GB.
OS Windows 7 home premium 64 bit ( 6.1 build 7610 ).
Vga NVIDIA GeForce GT 630M 2GB.
please help, thank you...Run the Creative Suite Cleaner Tool, reinstall the program. Make sure to run it with sufficient user privileges.
Mylenium -
My Photoshop CS4 has stopped working - Error 148:3 (Licensing has stopped working).....help!
My Photoshop CS4 has stopped working - Error 148:3 (Licensing has stopped working).....help please?
I've not changed anything since the last time I used it but it's just refusing to work.Ed,
It seems that there might be some gremlin in the licensing module. The PS CS4 board has several similar instances. I do not know exactly what the problem is, but this should be an easy reset by Adobe. It has worked for the PS users and requires one free telephone call. I am with Harm on this. I doubt that many, if any, users can be of much help. The installation issues *used* to be simple and quick, but I have not had to make that call, since Illustrator 3. Have your S/N handy. If you purchased from the Adobe Store, a receipt # might come in handy too. Once your product has been verified, you'll probably be asked to enter a key, and away you go.
Good luck,
Hunt -
How to make photoshop cs4 open dng files?
How to make photoshop cs4 open dng files?
They are opened by Photoshop through the ACR plug-in you should make sure the ACR 5.7 update is installed for your CS4.
Adobe - Photoshop : For Macintosh
Adobe - Photoshop : For Windows -
I just installed CS 6 and now my Acrobat Pro is crashing. I marked several spots to redact and when I applied the redaction, it crashed and produced a report. How do I get it to stop crashing? I am on OS 10.9.4
Report the problem to Adobe Acrobat Support along with sample PDFs and detailed description of the steps you perform.
-
Photoshop CS4 and Grab crashing saving images
I did an upgrade from 10.5.8 to 10.6 and I am having issues with what seems to be image files. When I save a screenshot from Grab to a .tiff it crashes 90% of the time. Saving in Photshop a JPEG also crashes photoshop cs4. Anyone have any ideas? Ive included some logs below..
8/30/09 3:48:59 AM [0x0-0x106106].com.apple.Grab[1611] Grab(1611,0x7fff70d57be0) malloc: * error for object 0x114b07c90: pointer being freed was not allocated
8/30/09 3:48:59 AM Grab[1611] Grab(1611,0x7fff70d57be0) malloc: * error for object 0x114b07c90: pointer being freed was not allocated
* set a breakpoint in mallocerrorbreak to debug
8/30/09 3:48:59 AM [0x0-0x106106].com.apple.Grab[1611] * set a breakpoint in mallocerrorbreak to debug
8/30/09 3:49:06 AM com.apple.launchd.peruser.501[179] ([0x0-0x106106].com.apple.Grab[1611]) Job appears to have crashed: Abort trap
Full crash report at http://pastebin.com/f2b3da603
Then for Photoshop CS4
8/29/09 3:06:12 PM [0x0-0x73073].com.adobe.Photoshop[827] Adobe Photoshop CS4(827,0xa0139500) malloc: * error for object 0x49085e0: Non-aligned pointer being freed (2)
8/29/09 3:06:12 PM [0x0-0x73073].com.adobe.Photoshop[827] * set a breakpoint in mallocerrorbreak to debug
8/29/09 3:06:12 PM [0x0-0x73073].com.adobe.Photoshop[827] Adobe Photoshop CS4(827,0xa0139500) malloc: * error for object 0x4908760: Non-aligned pointer being freed (2)
8/29/09 3:06:12 PM [0x0-0x73073].com.adobe.Photoshop[827] * set a breakpoint in mallocerrorbreak to debug
8/29/09 3:06:12 PM [0x0-0x73073].com.adobe.Photoshop[827] Adobe Photoshop CS4(827,0xa0139500) malloc: * error for object 0x49087a0: Non-aligned pointer being freed (2)
8/29/09 3:06:12 PM [0x0-0x73073].com.adobe.Photoshop[827] * set a breakpoint in mallocerrorbreak to debug
8/29/09 3:06:23 PM Adobe Photoshop CS4[827] CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
8/29/09 3:06:23 PM Adobe Photoshop CS4[827] CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
8/29/09 3:06:23 PM Adobe Photoshop CS4[827] CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
8/29/09 3:06:23 PM Adobe Photoshop CS4[827] CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
8/29/09 3:06:23 PM Adobe Photoshop CS4[827] CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
8/29/09 3:06:23 PM Adobe Photoshop CS4[827] CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
8/29/09 3:06:23 PM Adobe Photoshop CS4[827] CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
8/29/09 3:06:23 PM Adobe Photoshop CS4[827] CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
8/29/09 3:06:23 PM Adobe Photoshop CS4[827] CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
8/29/09 3:06:25 PM [0x0-0x73073].com.adobe.Photoshop[827] Adobe Photoshop CS4(827,0xa0139500) malloc: * error for object 0x493c2e0: Non-aligned pointer being freed (2)
8/29/09 3:06:25 PM [0x0-0x73073].com.adobe.Photoshop[827] * set a breakpoint in mallocerrorbreak to debug
8/29/09 3:08:23 PM com.apple.launchd.peruser.501[179] ([0x0-0x73073].com.adobe.Photoshop[827]) Job appears to have crashed: Bus error
Full crash report at http://pastebin.com/f6a4ac2a8I too was having the same problem with Web Premium CS3. Working with my previously created animated GIF files, or certain JPGs were causing either Ps to crash or even Safari to crash when I was trying to attach those same files and send them to clients via email. I got frustrated and am reinstalling the OS from scratch. I have a solid backup and thought this might clear up things (not to mention make me feel better cause I am cleaning house at the same time). Just now going through the forums to find others are having the same issues. If this does not fix the problem, I shall be back for more assistance. As a graphic/web designer, working in graphic files is my life (bread & butter).
-
How fix "Adobe Photoshop CS6 has stopped working" error in Win7?
Hi All,
I’m getting the following error message when ever I try to use Move Tool and the program gets close.
“Adobe Photoshop CS6 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available”
Video card driver is updated.
Please see the following error event.
Faulting application name: Photoshop.exe, version: 13.0.0.0, time stamp: 0x4f61c045
Faulting module name: aticfx64.dll, version: 8.17.10.1047, time stamp: 0x4cabd6c0
Exception code: 0xc0000005
Fault offset: 0x000000000002f5bf
Faulting process id: 0x15ac
Faulting application start time: 0x01ce2110508d2fb6
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
Faulting module path: C:\Windows\system32\aticfx64.dll
Report Id: fe57fe44-8d03-11e2-bd6c-dc0ea14b01df
Please advise what is the problem? and How to sort this out
Your help is highly appreciated.
regardsthat's the details it shows.
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:5, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2527 MHz
Built-in memory: 3891 MB
Free memory: 1350 MB
Memory available to Photoshop: 3306 MB
Memory used by Photoshop: 5 %
Image tile size: 128K
Image cache levels: 4
Photoshop crashed on 15/03/2013 at 00:05:05 (GetImageViewResourceSharingGLContext)
The GPU Sniffer crashed on 15/03/2013 at 00:50:52
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 768, right: 1366
No video card detected
Serial number: 92628701192123445467
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\Khan\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 298.1G, 254.8G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/01/18-15:07:40 66.492997 66.492997
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/02/09-16:00:02 4.0.93 66.496052
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/01/18-15:07:40 66.492997 66.492997
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/01/18-15:07:40 66.492997 66.492997
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/01/18-15:07:40 66.492997 66.492997
BIBUtils.dll BIBUtils 2012/01/18-15:07:40 66.492997 66.492997
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/01/18-15:07:40 66.492997 66.492997
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Embed Watermark 4.0
Extrude 13.0
FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mezzotint 13.0
MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Pinch 13.0
Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0
Shear 13.0
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Sumi-e 13.0
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
Underpainting 13.0
Vanishing Point 13.0
Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Wind 13.0
Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONE -
Photoshop CS4 64 bit crashes with Color Picker
Hi-
I have Photoshop CS4 64 bit and 32 bit applications Version 11.02 installed on a Win 7 machine.
In the 64 bit version when I pick on the color picker or any swatch - the program crashes and freezes-up and I have to use the task manager to quit the program.
Has anyone else had this problem? I tried re-installing the program, which rolled it back to version 11.0 but the problem persists - but ONLY in the 64 bit version. The color picker in the 32 bit version works just fine.
HELP!!
Thanks-
CathyOMG!! I feel soooo stupid! I discovered the problem.
I recently installed a second monitor and had been working with it - but today it was turned off.
The color picker was opening on THE SECOND MONITOR!! So it appeared on the first monitor that the program had stopped responding!
Well - live and learn!
Cathy -
Adobe Photoshop CS4 64 Bit Crashes At Start Up
Hello.
Today I installed a fresh installation of Windows 7 64 Bit.
Installed Photoshop CS4.
At first both 32 Bit and 64 Bit worked.
After installing some Plug Ins the 64 Bit stopped working.
It loads, then I get an Error Message:
Runtime Error!
Program: C:\...
R6025
- pure virtual function call
Then off it goes...
I'm attaching the windows log.In support case; Case #0181011167
A member of Adobe Technical Support stated;
"I would like to infor you that Adobe CS4 is not tested on 64bit
platform."
If I'm disseminating incorrect information, then it's information that's come from Adobe.
But it's nice to someone else is irritated by this. -
Photoshop CS4 extended 64bit crash opening CS3 files
Everytime i open a CS3 psd file in Photoshop CS4 extended 64bit the application crash after few minutes or seconds... this is very very very frustrating...
In PHOTOSHOP CS4 extended 64bit i think the problem is opening CS3 files containing text layer ...
I have done tests with
- a file with only background > apparently OK
- a file with a simply text layer > CRASH
- a file with a simply text layer and masked image > CRASH
- a file with masked image > apparently OK
all file are 640x480 72dpi RGB
The 32bit version don't crash but is to slow than CS3
Firma problema:
Nome evento problema: APPCRASH
Nome applicazione: Photoshop.exe
Versione applicazione: 11.0.0.0
Timestamp applicazione: 48d38aa7
Nome modulo con errori: StackHash_b20b
Versione modulo con errori: 6.0.6001.18000
Timestamp modulo con errori: 4791adec
Codice eccezione: c0000374
Offset eccezione: 00000000000a6e97
Versione SO: 6.0.6001.2.1.0.256.6
ID impostazioni locali: 1040
Informazioni aggiuntive 1: b20b
Ulteriori informazioni 2: 7365e82934fd5d6ca6a7f6098012906a
Ulteriori informazioni 3: 1d0a
Ulteriori informazioni 4: d1fb5c54064c36d5f54ecfc07bcfe17d -
Photoshop CS4 has started crashing a year after it was installed on a Windows 8.1 laptop
I installed Adobe Creative Suite 4 Design Premium on a laptop running Windows 8.1 a little over a year ago, and have been using Photoshop consistently since then with no issues. Starting a few days ago, Photoshop has begun continually crashing. It starts up ok, but as soon as I take any action, eg., changing a font, printing, creating a new layer, it crashes. As a result of reading the forums, yesterday I uninstalled the entire Creative Suite program and reinstalled it from an online download, restarting the laptop after uninstall and reinstall. Photoshop is sill crashing. Please advise on how to fix this.
If reinstalling the entire Creative Suite didn't help, then it sounds more like an operating system issue. Has the laptop ever frozen to the point where you had to take out the battery to restart? Windows is pretty good at recovering from that sort of thing nowadays, but not perfect.
How about background driver updates? I remember when we all installed the Windows 8.1 update, MS arbitrarily replaced our graphics drivers with a generic MS version, and suddenly our GPU acceleration was switched off.
You mention changing fonts, and that is a good contender. Run through this list to troubleshoot/eliminate that.
Fonts — Troubleshoot
In fact Jeff Traberry's troubleshooting steps might steer you to the problem
Troubleshooting Steps to Fix Most Issues
Otherwise, next time it crashes, upload the crash report to this thread
Submitting Crash Reports -
Photoshop CS4 stopped opening fully...(It seems to open, the menu is there but no tools and files won't open)... I re-installed from a downloaded file and the same thing is happening. Any suggestions?
Many many thanks,
IngaWhen you uninstall, check "remove settings", then run the CS cleaner tool.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Then reinstall
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