How in the world do I know my phone is backed up?

I started out loving my Windows phone / Nokia 822; but lately everything seems to be malfunctioning.
I want to do a factory reset but first I want to know my phone is backed up and that I can get things back after I reset the 822.
My problems are these:
Windows phone backup cannot complete - there is an error with the microsoft account.  It would be nice if I could see what account that is, but the ****** don't tell you that.
Next backup assistant says it has backed up my phone - but where oh where could that backup be?  I'd like to know that one.  But My Verizon / Manage and Store media isn't the place to find out; and all the chat agents are too busy chatting, and heaven forbid that Verizon would allow you to email them.
So I turn to this forum.  Can anyone tell me if there is a way to backup people (contacts) and be sure they're backed up and then get them back because I just know when I do a 'soft' reset I'm going to lose all these contacts.
(I knew I should have stayed on an iPhone).
Thanks in advance for any help you can provide.

No, afraid not.
I go to manage contacts and there is a screen, empty and devoid of any contact.
Lots of controls to add one, but nothing, nada, zip, zilch.
If I wait long enough an error message pops up saying that there is an error trying to connect to the internet and to try again later; which doesn’t have anything to do with being on the internet at the moment, I know because I am doing other things on the internet as this message pops up.
I can only conclude therefore that Verizon’s systems are on the fritz, have been for some time, and that they are completely unaware of it, or are incapable of fixing it.
The real issue here is a different one which I have been posting about all over the Windows phone forums, but I may as well be trying to talk with rocks.
Microsoft doesn’t get it.  Nokia doesn’t get it.  Verizon doesn’t get it.
Backing up a phone means the whole device image is backed up, backed up somewhere that I control.
I don’t want to back up part of the phone’s data to the cloud anywhere.
I want to be able to back the whole thing up to my local drive on my local PC.
I could do that with Apple.  As soon as I can, I’m dumping this useless Windows toy and getting a device from a company that is serious about providing me a communication device.
Personal information removed in accordance with the Verizon Wireless Terms of Service.
Message was edited by: Admin Moderator

Similar Messages

  • I am running osx version 10.6.8 with safari 5.0.5.  recently i ran one of those recommended upgrades and now Safari continually quits citing .WinASOEasyTweakVKey.Gen.tmp plug-in.  how in the world do i combat this issue?  thank you!

    I am running OS X, version 10.6.8 with safari 5.0.5.  recently i ran one of those recommended upgrades and now Safari continually quits citing .WinASOEasyTweakVKey.Gen.tmp plug-in.  how in the world do i combat this issue?  thank you!  I have reset Safari several times.
    Another new problem is Firefox telling me, when the e-mail window is open, that the window must run in 32 bit.  The window is then disabled and then i have to restart Firefox.
    Thank You for any help/hope you can give me with these issues.  deborah

    You’ve been infected with the “Flashback” malware. See this Apple support document:
    About Flashback malware
    Back up all data, if you haven't already done so.
    From the menu bar, select
     ▹ Software Update
    to install the latest Java update, as well as any other available updates. That should clear the infection in most cases. You must update to the latest version of OS X 10.6 or 10.7 before you can install the Java update.
    The removal tool runs automatically in the background and is then deleted. Don’t look for something to click. If the malware is removed, you’ll be notified.
    After you’ve secured your system — not before — change every Internet password you have, starting with banking passwords, and check all financial accounts for unauthorized transactions.

  • So I forgot my restrictions password... How in the world do I reset it???

    So I forgot my restrictions password... How in the world do I reset it???

    Hello Han513,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iOS: Understanding Restrictions (parental controls)
    http://support.apple.com/kb/HT4213
    Note: If you lose or forget a restriction passcode, you will need to perform a factory restore to remove it.
    Best of luck,
    Mario

  • I have just purchased the iPhone 5s and my previous phone was backed up on iCloud. However when I restored this on my new phone my photos are still being restored after 4 days. Shows the amount there but no pictures?

    I have just purchased the iPhone 5s and my previous phone was backed up on iCloud. However when I restored this on my new phone my photos are still being restored after 4 days. Shows the amount there but no pictures? Is there anything I can do to get them back as my other phone has now been cleared. On my iCloud storage it still shows that my previous phone had all the info still?? I'm confused!

    Many users have lost photos while preforming a restore from backup or upgrading the iOS.   Recall, only photos in the camera roll are backed up to iCloud.  There is a way to turn backups for camera roll on/off, perhaps these users had camera roll turned off.
    See:
    Settings>icloud>Storage & Backups>Manage Storage,  tap the device's name and on the next screen, be sure Camera Roll is turned on.
    IMPORTANT...
    Photos should be regularly synced to a computer (like you store photos from a digital camera) using either USB via iTunes (on a mac use iPhoto or Aperture to move them to an album) or using photo stream.  If using Photo stream, but sure to move the received photos to a permanent album.  If you have been doing that, then you can sync those photos back to your device.
    Or, you can find other apps in the app store that send camera roll photos to a service like Dropbox.
    If you haven't been saving photos except relying on iCloud to store them in a backup, then that is risky, as many users have discovered.  I'm afraid I have no advice in this case - there is no "cure".

  • Is it possible to buy an iphone to use in the US and the rest of the world without buying a monthly phone plan?

    Is it possible to buy an iphone to use in the US and the rest of the world without buying a monthly plan? I'd like to travel without two camera, two cell phones and use my iphone as a backup camera and phone for texting and short calls during international travel. Can an iphone take sim cards as some smart phones?

    If you buy an unlocked phone from Apple you should be able to use it with any carrier. It'll be more expensive but you get the freedom to choose.

  • I borrowed a JVC Everio Camcorder that stores the shot video in a CED format.  How in the world do I play back on my MAC and convert files so I can download to iPhotos and iMovies?

    I borrowed a JVC Everio HD Camcorder that shoots video and stores on an SD-Card in a CED format.  I cannot playback this video on my MAC and would also like to know how to convert to a more standard form of video.

    I have downloaded the trail....and it won't recognize my .264 files....not sure what the deal is?  Here is a screen shot-they files are "grayed" out....and won't highlight.  Do you see anything wrong?  I'm pulling the files off of a Lorex DVR security system.  LHD200

  • 1.1 GLITCHES?!??! HOW IN THE WORLD DO YOU FIX IT?!?!?

    HOW THE **** DO YOU FIX THE PROBLEMS ON 1.1!!!!! I CANT LISTEN TO ANY OF MY SONGS THAT HAVE ALBUM ART!!!! I tried removing them but the songs still dont play on my ipod, my friend said it was a 1.1 glitch, ive restarted my ipod, re-updated it, and its just ******* ******* ME OFFFF
    imac g4   Mac OS X (10.4.5)  

    but they werent copy-righted ...... O.o they were... HOME MADE...... o.O movies... of stuff... hahahhaah fine come arest me! im just kiddin man, be chill bout it, peace, i buy stuff from itunes music store all the time, its just ya know, you cant exactly download Old School with will ferrel from there... not like i got that from my friend its just... heyyyyyyyy so...... wats up i have ADD

  • How in the world do I change my security questions?

    I don't know how to change them

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
    It isn't possible to create a rescue email address without correctly answering two of the questions.
    (97682)

  • HT4623 how in the world do I have my children 1 ipod & 1 with iphone be on my itunes (My iphone) so 3 devices account without our devices getting each others texts etc. etc.???

    How can i use 2 iphones & 1 ipod on my itunes account without all the devices getting all the texts bewteen all three devices? It also looks like I've lost about 82 songs that have been purchased as they aren't showing in purchased?? Not happy Thanks

    When you say "use the same purchasing apple ID for both to share books/music apps"- will this allow him to see what apps I download on his ipod (don't want)? will this allow me to continue to see what apps/games he gets on his ipod, on my phone (do want)? and do I set those changes on both devices?
    To do this:
    iPhone: Settings > iTunes & App Stores > Automatic Downloads:
         Music: ON
         Apps: ON
         Books: ON
    iPod: Settings > iTunes & App Stores > Automatic Downloads:
         now you decide what he gets automatically.
    He doesn't use game center, imessage, facetime or anything else (mainly just games, music and picture taking)- so does he really need his own apple id and email address? also- if he wants to start getting text messages, would i still have access to all of them if he has his own apple id? would i have access to them if he stays on my apple id?
    Then he doesn't need an Apple ID.
    Switch in
    Settings > Messages >
         iMessage: OFF
         Send & Receive > Apple ID: > sign out
    Settings > FaceTime > FaceTime: OFF

  • Have an iTunes account w/email addr I no longer have access to... how in the world can i combine that with my new Apple account

    I have had an iPod Nano for several years and had an iTunes account.  I no longer have access to the email address connected to that account.  I just bought an iPhone4s and set up a new account with my current email address as user id.  How can i get these 2 accounts combined so I can sync music from my iPod to my iPhone?  

    You cannot combine accounts at all.
    Why did you create a new one?
    Just change the e-mail address associated with the old one.

  • How in the world can I select my external hard drive as a scratch disc for video?  Please skip the obvious, like 'is it plugged in?'

    At wit's end trying to select my external hard drive to load video on.  Time Machine backed stuff up on it so the computer knows it's there but it won't show anywhere else, iMovie or FCE4.   

    Hi Eric and thanx for the fast response.  I've had very little time to piddle around with this iMac and fce4 since I got it a few years back but I DO remember seeing an option back then--when capturing video from the camera--to choose some other scratch disc.  Some time after buying and plugging in the ext. drive I clicked on Time Machine (not even knowing what it was--some window popped up and it looked good).  I wonder if turning on Time Mach has locked me out of the ext. drive.  It doesn't show up ANYWHERE ANYTIME now, not under system pref., user pref. in fce4 or iMovie or anything else EXCEPT when I click on Time Machine it does tell me I've 2.97 terrabytes of space (which has to be the ext. drive; the iMac has 500 gb).  I'm thinking of uninstalling and reinstalling fce4 and starting over.

  • How do I add Auto Complete and how in the world do I get searches to open in a new page.

    I just downloaded FireFox and need help with two things.
    One how do I get auto complete in FireFox. The download has removed this feature in my Google toolbar.???
    and two how do I get the searches set to open in a new window. I do not like tab browsing.
    I went to tools and checked the box to open new windows in a new tab, but i don't see this happening. Maybe I am just assuming that this is the right setting to select.
    I just want my searches to open in a new window, not in the same window or tab.
    I have Firefox, Google, Bing and Norton search bars. I need all 4 in my business.
    Before the download I was at least able to get Google, Bing and Norton to open in new windows but now they are not. Nothing from any of the search bars will open in a new window

    Did you install the Google Toolbar for Firefox? It has its' own autofill setup, separate from the rudimentary "form fill" that Firefox has. It also has its' own Searchbar, with its' own settings..
    If you are talking about having searches from the Firefox Search Bar open in a new Tab. ''There is no setting for opening a search in a new window.'' <br />
    Type '''about:config''' in the URL bar and hit Enter. <br />
    ''If you see the warning, you can confirm that you want to access that page.'' <br />
    Filter = '''browser.search.openintab''' = double-click that preference to toggle it to '''''true''''', then restart Firefox

  • How in the world can I get rid of the plug locks

    I am new to mack air and still cannot figure out how to get rid of plug blocks so I cannot listen to anything sent to me and when I download the flash I have no idea how to get into it so I have millions of flashes and no access

    Using Safari to view Flash content?
    If so, from your Safari menu bar click Safari > Preferences then select the Security tab.
    Select:  Allow Plug-Ins

  • How in the world do I download your product if I've already paid for it?

    This is crazy that I have to download a trial and then "buy" it again. I don't want to "try" it and I don't want to "buy" it again. I've already purchased it. There is no option for me to download it.

    I don't have the CC desktop app, i purchased my membership over the phone as there was an issue preventing me from doing it online.
    I received an email shortly after with text saying that payment has been received and an order number.
    There was then instructions :
    Sign in to Adobe.com with your Adobe ID to access all of your Creative Cloud apps and services.
    Select "Desktop" under "Apps" to install the app you need. The Creative Cloud app will be installed automatically if you don’t already have it.
    Use the Creative Cloud app to find information about updates, view release notes, connect with community and manage synced files.
    When i sign into my Adobe.com account i can't install any of the apps, i can only d/l trial or buy them. Its as if my account doesn't know that i have paid for my membership.
    I appreciate you trying to help above vet i can't do any of the suggestions you offered.
    I can't see a "license this software" tab and i don't have the CC app.
    Do you know what the problem would be using the above info???

  • How in the world do you reset your security questions? I set mine up a long time ago and do not remember them at all. Please help.

    I set my security questions up a long time ago and I recently just tried to purchase something In an app and it asked me my security questions which I have not one clue what they are. I just need to know how to reset them.

    http://support.apple.com/kb/ht5312

Maybe you are looking for

  • My video clips no longer show the video, just audio.

    I have a video with stills and video.  After a few changes (I know I changed the duration length of the stills and I was also trying to make sure that everything fit to the frame instead of being cropped) now the movie plays the audio portion of the

  • How do I recover a selected magnetic lassoed image?

         I brought an image into Photoshop Elements 8.  I used the magnetic lasso to define the portion of the image that was of interest for further work.  I arrived at a really good border on the irregular object.  I clicked Select and, under that, I c

  • Trying to find process colors (CMYK) in a file that shouldn't have any...

    I work in prepress. I have an Illustrator CS6 file that is made up of 3 Pantone Spot colors. I save the file as an eps from Illustrator and rip the file with our prepress software. When previewing the ripped file with our prepress software it shows m

  • Why Won't My Noise Reduce?

    I have been connected for many months with a noise margin of 15dB and I was wondering why this hasn't decreased. I have plugged my router into the test socket for three days and the throughput speed didn't increase so I am a bit stuck as to what is c

  • Transformation on navigational Attribute

    Hi Gurus, I want to create transformation between info-object (z)and Infocube(Z). there are total 8 fields in infocube 2 info-objects in dimensions and 6 are Navigational attributes. When I tried to create transformation between info-object attribute