How long does it take for Apple to send the content code for a free upgrade to Mountain Lion?

Has anyone managed to successfully receive the content code in their email for a free ugprade to Mountain Lion?
I bought my MBP on 14 July so I qualified for the free upgrade. Went to the website and filled in the form along with my serial number about 2 nights ago. Still haven't received my content code yet. How long does it take? Should I be speaking to someone already? Who?
Thanks.

We are being advised it can take up to 72 hours !

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